List of Seaglass sgServe Customers
Oxford, OX2 7HT,
United Kingdom
Since 2010, our global team of researchers has been studying Seaglass sgServe customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Seaglass sgServe for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Seaglass sgServe for CRM include: 100Green United Kingdom, a United Kingdom based Utilities organisation with 48 employees and revenues of $60.0 million, Unify Energy United Kingdom, a United Kingdom based Utilities organisation with 13 employees and revenues of $39.0 million, Conrad Energy United Kingdom, a United Kingdom based Utilities organisation with 168 employees and revenues of $33.0 million and many others.
Contact us if you need a completed and verified list of companies using Seaglass sgServe, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Seaglass sgServe customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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100Green United Kingdom | Utilities | 48 | $60M | United Kingdom | Seaglass | Seaglass sgServe | CRM | 2025 | n/a | In 2025, 100Green United Kingdom deployed Seaglass sgServe CRM to centralize customer interactions and to support industry process management across its UK operations. The Seaglass sgServe implementation targeted core industry-facing workflows, explicitly addressing MHHS readiness and streamlining change-of-measurement-class procedures to enable faster customer access to innovative tariffs. The implementation used the Seaglass sgServe CRM module to consolidate customer interaction management, case management, and workflow automation consistent with CRM functional patterns. Configuration work focused on orchestrating end-to-end change-of-measurement-class flows, managing tariff onboarding and account lifecycle activities, and instrumenting contact management and task assignment for customer service teams. Operational coverage emphasized customer service and commercial functions serving UK customers, aligning customer-facing processes with industry process requirements for MHHS. The deployment integrated the CRM-led process orchestration into existing industry process flows, enabling the CRM to act as the primary system of record for measurement-class change cases and tariff access requests. Governance changes accompanied the rollout, with standardized workflow definitions for measurement-class changes and formalized escalation paths to reduce manual handoffs. The rollout approach focused on embedding CRM-driven process controls into daily operations, updating operating procedures for customer service and commercial teams to reflect the new CRM-managed workflows. As stated by the vendor and customer sources, the Seaglass sgServe CRM deployment improved MHHS readiness and streamlined change-of-measurement-class workflows, supporting faster customer access to innovative tariffs while centralizing customer interaction and industry process management within a single CRM platform. | |
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Conrad Energy United Kingdom | Utilities | 168 | $33M | United Kingdom | Seaglass | Seaglass sgServe | CRM | 2021 | n/a | In 2021, Conrad Energy United Kingdom implemented Seaglass sgServe CRM to integrate supplier billing and customer-facing systems with Salesforce, establishing end-to-end CRM data flows across the organization. The deployment focused on automating the quote to onboard process, aligning customer interactions with billing events to reduce manual errors and enable near-instant customer onboarding in the UK. Seaglass sgServe was configured to handle customer interaction workflows and quote to onboard orchestration, with inferred module use for customer-facing cases, quote management, and onboarding automation based on the vendor case description. Configuration emphasized CRM record synchronization, business event mapping from supplier billing systems to Salesforce objects, and automated handoffs between sales and operations. Integrations explicitly included Salesforce and supplier billing systems, creating a continuous data pipeline between commercial teams and back office billing functions. Operational scope covered customer facing and billing processes in the United Kingdom, impacting sales, customer operations, billing, and onboarding teams through shared CRM data and automated workflows. Governance centered on centralized CRM data flows and process orchestration to standardize quote to onboard steps and reduce reconciliation work between systems. Outcomes reported by the implementation include fewer errors and near-instant onboarding, delivered through automated data synchronization and orchestration using Seaglass sgServe. | |
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Unify Energy United Kingdom | Utilities | 13 | $39M | United Kingdom | Seaglass | Seaglass sgServe | CRM | 2024 | n/a | In 2024, Unify Energy implemented Seaglass sgServe, deploying Seaglass sgServe CRM to support early Market-wide Half Hourly Settlement MHHS qualification and supplier system readiness. The effort concentrated on supplier operations in the United Kingdom, aligning customer interaction workflows and industry process handling with MHHS regulatory requirements. Seaglass public statements indicate their platform supports customer interactions and industry process automation, and the deployment therefore used the customer-interaction module of Seaglass sgServe CRM to centralize customer service activities and to manage communications and data capture required for MHHS qualification. Configuration work emphasized industry process handling and testing for regulatory readiness, with Seaglass collaboration to validate supplier system readiness and operationalize CRM-driven workflows that connect customer engagement to supplier compliance activities. |
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