List of SecondCRM Customers
Cyberjaya, 63000,
Malaysia
Since 2010, our global team of researchers has been studying SecondCRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SecondCRM for Sales Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SecondCRM for Sales Automation include: Medklinn International, a Malaysia based Manufacturing organisation with 17 employees and revenues of $2.0 million, ABS Global, a Malaysia based Professional Services organisation with 10 employees and revenues of $2.0 million, Ikargo, a Malaysia based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using SecondCRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SecondCRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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ABS Global | Professional Services | 10 | $2M | Malaysia | Soft Solvers Solutions | SecondCRM | Sales Automation | 2015 | n/a | In 2015, Technology Park Malaysia implemented SecondCRM to automate property and tenant management and contract workflows. The deployment centralized tenant records and consolidated maintenance, reporting and sales activities for the Technology Park Malaysia site in Malaysia. Implementation included configuration of the Accounts & Contacts tenant database and custom Building & Units and Contracts Management modules, with workflow automation for contract lifecycle and tenant servicing. SecondCRM modules were configured to capture tenancy attributes, lease terms, unit-level mappings and maintenance request statuses to support property and facilities operations. Operational scope covered property management, facilities teams, maintenance coordination, reporting and sales activities across the Technology Park Malaysia site. The vendor case study does not list named technical integrations in the provided material. Governance and rollout details are limited in the source, however the vendor case study states the engagement led to measurable operational efficiencies for property and facilities teams. The implementation positions SecondCRM in the Sales Automation category for property-centric tenant and contract lifecycle management. | |
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Ikargo | Professional Services | 10 | $1M | Malaysia | Soft Solvers Solutions | SecondCRM | Sales Automation | 2016 | n/a | In 2016, Ikargo implemented SecondCRM, provided by Soft Solvers Solutions, for Sales Automation. The small Malaysian logistics startup with ten employees deployed SecondCRM to automate sales force management, marketing automation, billing and customer service processes. Implementation focused on Accounts & Contacts, Marketing, Reporting and Customer Service modules, configuring contact hierarchies, lead-to-opportunity workflows and automated marketing sequences typical of Sales Automation platforms. The scope targeted operational teams facing manpower shortages, centralizing customer and billing records to reduce manual handoffs. SecondCRM's Reporting module was configured to deliver operational automation and reporting for decision making, instrumenting standard sales and service reports for revenue and customer lifecycle visibility. The deployment emphasized process orchestration between sales, marketing and support workflows, enabling automated routing of leads, billing triggers and service ticketing workflows. Governance was structured around small-team rollouts and module-level configuration ownership to match the company's ten-person operational footprint. Reported outcomes included improved productivity and enhanced operational automation according to the case study. | |
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Medklinn International | Manufacturing | 17 | $2M | Malaysia | Soft Solvers Solutions | SecondCRM | Sales Automation | 2014 | n/a | In 2014, Medklinn International implemented SecondCRM as a Sales Automation solution to re-engineer after-sales operations and customer engagement. The deployment targeted customer service, warranty management, campaign management and reporting with a specific focus on improving customer retention and service efficiency in Malaysia for the 17 person manufacturing company. The SecondCRM implementation included Product Management, Accounts & Contacts, Warranty Management, Service Request and Reports & Dashboards modules. Configuration emphasized warranty lifecycle tracking, service request routing, centralized product master data and dashboard-driven reporting to support campaign and service performance monitoring. Operational coverage concentrated on customer service, warranty fulfillment and campaign management workflows, embedding Accounts & Contacts as the canonical customer record across service and marketing functions. The engagement centered on native SecondCRM module orchestration to align service request handling and warranty processes with commercial campaign activities. Governance changes instituted centralized ownership of warranty and service request processes and routine use of Reports & Dashboards for KPI monitoring and operational review. The SecondCRM case study documents KPI improvements after deployment and cites improving customer retention and service efficiency in Malaysia as primary outcomes. |
Buyer Intent: Companies Evaluating SecondCRM
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