List of SERgroup Doxis4 iECM Customers
Bonn, 53227,
Germany
Since 2010, our global team of researchers has been studying SERgroup Doxis4 iECM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SERgroup Doxis4 iECM for Enterprise Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SERgroup Doxis4 iECM for Enterprise Content Management include: DHL, a Germany based Transportation organisation with 580580 employees and revenues of $92.61 billion, Eissmann Group Automotive, a Germany based Automotive organisation with 5000 employees and revenues of $1.00 billion, Duravit Germany, a Germany based Manufacturing organisation with 1124 employees and revenues of $331.0 million and many others.
Contact us if you need a completed and verified list of companies using SERgroup Doxis4 iECM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SERgroup Doxis4 iECM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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DHL | Transportation | 580580 | $92.6B | Germany | SERgroup Holding | SERgroup Doxis4 iECM | Enterprise Content Management | 2010 | HP |
In 2010, DHL selected SERgroup Doxis4 iECM to consolidate worldwide document archiving and to provide 24/7 access to archived documents. The implementation targeted Enterprise Content Management needs across Operations, Customer Service and Finance, with a global deployment architecture designed for high availability and scalability.
SERgroup Doxis4 iECM was implemented as the Global Imaging Archive, configured for long term retention and compliance controls typical of enterprise content management platforms. The configuration emphasized scalable object and document stores capable of supporting billions of documents, role and access management for approximately 32,000 active users, and continuous availability for operational access.
The delivery was executed in collaboration with HP, and the rollout covered global operations rather than a single region, enabling cross‑border access to archived records by operational, customer service and finance teams. The program was described as a large scale SaaS archive rollout, focusing on centralized archiving, retention policy enforcement, and global retrieval workflows.
Governance priorities centered on long term retention, compliance, and global access controls, with operational workflows adjusted to route archival, retrieval and compliance review through the centralized Doxis4 iECM instance. The project framed auditability and retention governance as core outcomes while establishing a single archive platform to reduce fragmentation of document repositories.
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Duravit Germany | Manufacturing | 1124 | $331M | Germany | SERgroup Holding | SERgroup Doxis4 iECM | Enterprise Content Management | 2013 | n/a |
In 2013, Duravit Germany deployed SERgroup Doxis4 iECM as a global Enterprise Content Management platform to support procurement and supplier management. The SERgroup Doxis4 iECM implementation was positioned to deliver 360 degree eFiles for customers and suppliers and to consolidate document management across production sites and the corporate headquarters in Germany.
Configuration emphasized invoice automation and email archiving modules inferred from the case study, implementing eFile structures and workflow orchestration to link purchase orders, invoices, and supplier correspondence. The deployment used centralized content indexing, classification, and workflow routing consistent with Enterprise Content Management practices to enable searchable records and linked document trails for procurement and accounts payable teams.
Operational scope covered global operations with explicit coverage of production sites, procurement, supplier management, accounts payable, and customer facing record keeping. The implementation centralized retention and retrieval workflows for invoices and emails, ensuring consistent handling of supplier and customer documents across sites.
Governance focused on audit proof retention policies and workflow linking to enforce traceability across invoices and supplier communications, with rollout directed at creating a single eFile view for customers and suppliers. The case study notes outcomes including consolidated 360 degree eFiles for customers and suppliers and enabled audit proof invoice and email archiving across production sites using SERgroup Doxis4 iECM.
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Eissmann Group Automotive | Automotive | 5000 | $1.0B | Germany | SERgroup Holding | SERgroup Doxis4 iECM | Enterprise Content Management | 2016 | n/a |
In 2016, Eissmann Group Automotive implemented SERgroup Doxis4 iECM, deploying an Enterprise Content Management platform to centralize supplier collaboration for procurement and supplier management. The project established a structured content and collaboration layer to support supplier-driven processes in procurement and supplier management workflows.
The implementation used the Doxis4 iRoom supplier solution to create a supplier collaboration portal, configured to provide collaborative workspaces, secure document exchange, structured case handling, and workflow orchestration for supplier interactions. SERgroup Doxis4 iECM was instrumented to manage supplier documentation, version control, and task-based collaboration across procurement cycles.
Operational coverage focused on procurement and supplier management, connecting more than 1,000 suppliers across Germany and a global supplier network, with the supplier portal serving as the primary channel for supplier onboarding and ongoing document-centric processes. The deployment aligned content governance with supplier access controls and role-based collaboration to support cross-border supplier communications.
Governance and rollout emphasized supplier connectivity and process standardization, accelerating supplier-driven processes and improving supplier integration as stated in project notes. The Doxis iRoom supplier solution was explicitly used and the project received industry awards for digital collaboration outcomes, reflecting recognition for its supplier collaboration capabilities.
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