DHL

Charles-de-Gaulle-Straße 20,
Bonn, 53113,
Germany

https://www.dhl.com/

49 228 18966701

Transportation

DHL Technographics

DHL Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by DHL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 580580 DHL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that DHL has purchased the following applications: Basware Cloudscan for AP Automation in 2013, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2014, Dynatrace APM for Application Performance Management in 2023 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems DHL is running and its propensity to invest more and deepen its relationship with BasWare , Microsoft , Dynatrace or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing DHL revenues, which have grown to $92.61 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DHL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

DHL Data, Technology Stack, and Enterprise Applications

ERP Financial Management

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
BasWare	Legacy	Basware Cloudscan	AP Automation	ERP Financial Management	n/a	2013	2013

IaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Microsoft	Legacy	Microsoft Azure Cloud Services	Application Hosting and Computing Services	IaaS	n/a	2014	2014
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2014	2014	Subscribe
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2014	2014	Subscribe
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2020	2020	Subscribe
Subscribe	Subscribe	Subscribe	Database Management, Open-Source Database	IaaS	Subscribe	2023	2023	Subscribe

ITSM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Dynatrace	Legacy	Dynatrace APM	Application Performance Management	ITSM	n/a	2023	2023
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2019	2019	Subscribe
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2012	2012	Subscribe
Subscribe	Subscribe	Subscribe	Remote Monitoring and Management	ITSM	Subscribe	2018	2019	Subscribe

Collaboration

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2022	2022	Subscribe
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2022	2022	Subscribe
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2020	2020	Subscribe
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2022	2022	Subscribe
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2022	2022	Subscribe
Subscribe	Subscribe	Subscribe	PBX, VoiP and Phone Systems	Collaboration	Subscribe	2024	2024	Subscribe

CRM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2018	2018	Subscribe
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2021	2021	Subscribe
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2019	2019	Subscribe
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2023	2023	Subscribe
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2004	2004	Subscribe
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2021	2021	Subscribe
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2021	2021	Subscribe
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2014	2014	Subscribe
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2016	2016	Subscribe
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2023	2023	Subscribe
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2024	2024	Subscribe
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2014	2014	Subscribe
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2014	2014	Subscribe
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2016	2016	Subscribe
Subscribe	Subscribe	Subscribe	Sales Automation, CRM, Sales Engagement	CRM	Subscribe	2021	2021	Subscribe
Subscribe	Subscribe	Subscribe	Sales Automation, CRM, Sales Engagement	CRM	Subscribe	2021	2021	Subscribe
Subscribe	Subscribe	Subscribe	Tag Management	CRM	Subscribe	2023	2023	Subscribe
Subscribe	Subscribe	Subscribe	Tag Management	CRM	Subscribe	2023	2023	Subscribe
Subscribe	Subscribe	Subscribe	Tag Management	CRM	Subscribe	2018	2018	Subscribe

Content Management

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Subscribe	Subscribe	Subscribe	Digital Asset Management	Content Management	Subscribe	2020	2020	Subscribe
Subscribe	Subscribe	Subscribe	Digital Asset Management	Content Management	Subscribe	2020	2020	Subscribe
Subscribe	Subscribe	Subscribe	Digital Signing	Content Management	Subscribe	2021	2021	Subscribe
Subscribe	Subscribe	Subscribe	Digital Signing	Content Management	Subscribe	2021	2021	Subscribe
Subscribe	Subscribe	Subscribe	Enterprise Content Management	Content Management	Subscribe	2010	2011	Subscribe

HCM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Subscribe	Subscribe	Subscribe	Employee Experience	HCM	Subscribe	2017	2022	Subscribe
Subscribe	Subscribe	Subscribe	Employee Recognition and Rewards Management	HCM	Subscribe	2008	2008	Subscribe
Subscribe	Subscribe	Subscribe	Employee Self Service	HCM	Subscribe	2019	2019	Subscribe

EPM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Subscribe	Subscribe	Subscribe	EPM	EPM	Subscribe	2025	2025	Subscribe

SCM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Subscribe	Subscribe	Subscribe	Fleet Management	SCM	Subscribe	2023	2023	Subscribe
Subscribe	Subscribe	Subscribe	Freight Forwarding	SCM	Subscribe	2016	2018	Subscribe
Subscribe	Subscribe	Subscribe	Transportation Management	SCM	Subscribe	2016	2020	Subscribe

TRM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Subscribe	Subscribe	Subscribe	Governance, Risk and Compliance	TRM	Subscribe	2021	2021	Subscribe
Subscribe	Subscribe	Subscribe	Governance, Risk and Compliance	TRM	Subscribe	2023	2023	Subscribe
Subscribe	Subscribe	Subscribe	Governance, Risk and Compliance	TRM	Subscribe	2021	2021	Subscribe

AI-Powered Application

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Subscribe	Subscribe	Subscribe	Natural Language Processing	AI-Powered Application	Subscribe	2016	2016	Subscribe
Subscribe	Subscribe	Subscribe	Predictive Analytics	AI-Powered Application	Subscribe	2023	2023	Subscribe

Procurement

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Subscribe	Subscribe	Subscribe	Procure to Pay	Procurement	Subscribe	2023	2025	Subscribe
Subscribe	Subscribe	Subscribe	Procurement	Procurement	Subscribe	2016	2016	Subscribe

PPM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Subscribe	Subscribe	Subscribe	Project Portfolio Management	PPM	Subscribe	2023	2023	Subscribe
Subscribe	Subscribe	Subscribe	Project Portfolio Management	PPM	Subscribe	2025	2025	Subscribe

PaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Subscribe	Subscribe	Subscribe	Robotic Process Automation	PaaS	Subscribe	2022	2022	Subscribe
Subscribe	Subscribe	Subscribe	Transactional Email	PaaS	Subscribe	2016	2016	Subscribe
Subscribe	Subscribe	Subscribe	Transactional Email	PaaS	Subscribe	2018	2018	Subscribe
Subscribe	Subscribe	Subscribe	Transactional Email	PaaS	Subscribe	2019	2019	Subscribe

CyberSecurity

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	CyberSecurity	Subscribe	2020	2020	Subscribe
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	CyberSecurity	Subscribe	2024	2024	Subscribe
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	CyberSecurity	Subscribe	2020	2020	Subscribe

IT Decision Makers and Key Stakeholders at DHL

First Name	Last Name	Title	Function	Department	Email	Phone
No data found

Show All Contacts

Apps Being Evaluated by DHL Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

FAQ - APPS RUN THE WORLD DHL Technographics

DHL is a Transportation organization based in Germany, with around 580580 employees and annual revenues of $92.61 billion.

DHL operates a diverse technology stack with applications such as Basware Cloudscan, Microsoft Azure Cloud Services and Dynatrace APM, covering areas like AP Automation, Application Hosting and Computing Services and Application Performance Management.

DHL has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as BasWare, Microsoft and Dynatrace.

DHL recently adopted applications including Orbit Reporting and Analytics in 2025, Planview PPM Pro in 2025 and Nextiva VoIP in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of DHL’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates DHL’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete DHL technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.

DHL Technographics

ERP Financial Management

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IaaS

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ITSM

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Collaboration

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CRM

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Content Management

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HCM

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EPM

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