List of serko Travel Customers
Serko
Saatchi Building,
Auckland, 1010,
New Zealand
Auckland, 1010,
New Zealand
64 9 309 4754
Professional Services
287
$12M
Since 2010, our global team of researchers has been studying serko Travel customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased serko Travel for Travel Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using serko Travel for Travel Management include: NRW Contracting (formerly BGC Contracting), a Australia based Construction and Real Estate organisation with 6454 employees and revenues of $1.58 billion, The University of Adelaide, a Australia based Education organisation with 4115 employees and revenues of $710.0 million, Australian Clinical Labs, a Australia based Healthcare organisation with 4900 employees and revenues of $446.0 million, EnerMech Ltd, a Australia based Oil, Gas and Chemicals organisation with 700 employees and revenues of $122.0 million, Fox Sports Australia, a Australia based Media organisation with 650 employees and revenues of $120.0 million and many others.
Contact us if you need a completed and verified list of companies using serko Travel, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The serko Travel customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Australian Clinical Labs | Healthcare | 4900 | $446M | Australia | serko.travel | serko Travel | Travel Management | 2017 | n/a |
In 2017 Australian Clinical Labs implemented serko Travel to handle Travel Management for executive travel, diary coordination and document handling during an EA to the CEO and Medical Director engagement at the Clayton VIC site from July to September 2017. serko Travel was used as the primary travel coordination tool to centralize itinerary creation, booking oversight and document formatting related to pathologist employment data management.
Functional usage focused on extensive travel coordination and diary management, with serko Travel supporting itinerary assembly, calendar-aligned scheduling and structured document outputs for credentialing and HR files. The deployment leveraged standard Travel Management capabilities including policy-driven booking workflows, approval sequencing and consolidated itinerary views to streamline executive scheduling and travel administration.
Operational scope was concentrated on executive assistants and medical leadership at the Clayton VIC location, with the EA acting as the centralized coordinator for bookings, diary alignment and employment document preparation. Governance centered on process configuration within serko Travel to enforce travel rules and to manage document workflows tied to pathologist employment records, aligning Travel Management with internal administrative and medical staffing functions.
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EnerMech Ltd | Oil, Gas and Chemicals | 700 | $122M | Australia | serko.travel | serko Travel | Travel Management | 2018 | n/a |
In 2018, EnerMech Ltd implemented serko Travel as its Travel Management application to centralize corporate travel and accommodation booking. The deployment is described in operational context by a Travel and Accommodation Coordinator using the serko Travel booking system for day to day reservations and itinerary management.
The implementation emphasized core travel management capabilities, including online booking workflows, accommodation reservations, flight itinerary management, booking approval routing, and travel policy enforcement. serko Travel was configured to support coordinator-led bookings and self-service booking flows consistent with typical Travel Management functional modules.
Operational coverage focused on EnerMech’s Australia operations with the Travel and Accommodation Coordinator responsible for administering bookings across project delivery teams and mobile staff. The system supported business functions spanning travel administration, scheduling for field operations, and centralized control of accommodation arrangements.
Governance and process changes centered on centralizing booking authorizations, standardizing approval paths, and embedding travel policy checks into booking workflows to reduce ad hoc reservation handling. Rollout details emphasize coordinator-managed configuration and ongoing operational ownership by the internal travel administration function.
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Fox Sports Australia | Media | 650 | $120M | Australia | serko.travel | serko Travel | Travel Management | 2015 | n/a |
In 2015, Fox Sports Australia implemented serko Travel as its Travel Management solution. The serko Travel deployment formed part of a coordinated back office business transformation that included Workday HRMS, Preceda Payroll, Concur expenses, Serko Travel with Stage and Screen, rostering shift interpretation and automated payments across the broadcaster and related operations.
serko Travel was configured to support corporate booking workflows, itinerary management and policy enforcement, and to feed travel transaction and itinerary data into expense and payroll workflows. The implementation aligned Travel Management functionality with roster driven scheduling from Stage and Screen, enabling travel bookings to respect shift assignments and supporting automated payment flows tied to roster outcomes.
Architecturally the program used MuleSoft as the integration backbone to provide end to end integration across serko Travel, Concur expenses, Workday HRMS, Preceda Payroll and Stage and Screen. MuleSoft orchestration was positioned to centralize identity and traveler profile synchronization, propagate booking and expense events to payroll and finance, and enable the incremental onboarding of additional companies and profit centres without proportionally increasing operational support.
Governance and rollout were supported by consulting and planning services delivered during the Foxtel and Fox Sports merger, including a comparative assessment of back office applications to define strategy, cost and selection criteria for a core HRMS and payroll system across both organizations. Operational ownership spanned HR, finance, travel operations and payroll, with integrated workflows and data governance established to standardize booking to payment processes across the merged entities in Australia.
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Nous Group | Professional Services | 750 | $57M | Australia | serko.travel | serko Travel | Travel Management | 2017 | n/a |
In 2017 Nous Group implemented serko Travel as its Travel Management application to centralize staff travel booking and itinerary coordination for a 750 person professional services firm. The deployment was used by office coordination and administrative teams to book flights and accommodation, and it was positioned to support corporate travel request workflows and expense tracking across business development and client engagement activities.
serko Travel was implemented to handle core Travel Management functions including flight reservations, hotel bookings and consolidated itinerary management, with configuration focused on traveler profiles and booking controls aligned to internal approval practices. The application was used directly by office coordinators for day to day bookings and to generate booking records that informed corporate credit card reconciliation and expense oversight.
Operational coverage centered on the office coordination function and Finance related expense reconciliation processes, with the Office Coordinator serving as the primary point of contact for suppliers and changes to travel arrangements. The system supported coordination of travel for client meetings, conferences and events, and interfaced with existing administrative workflows without named third party integrations provided in the source.
Governance and process responsibilities were formalized around a centralized booking owner model, where the Office Coordinator managed travel requests, supplier liaison and corporate card reconciliation workflows, and supervised a part time office support administrator who executed bookings and calendar coordination. serko Travel therefore became the operational hub for Travel Management at Nous Group, embedding booking controls into everyday administrative and finance processes.
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NRW Contracting (formerly BGC Contracting) | Construction and Real Estate | 6454 | $1.6B | Australia | serko.travel | serko Travel | Travel Management | 2017 | n/a |
In 2017 NRW Contracting (formerly BGC Contracting) implemented serko Travel as its Travel Management solution. The deployment targeted corporate travel and FIFO rostering needs within the company, centralizing booking workflows for domestic mining rotations and white collar staff travel.
serko Travel was configured to support online bulk bookings for domestic FIFO rosters, individual bookings for salaried employees, and direct bookings with service providers, providing record management for itinerary and spend data. The implementation included corporate credit card program management capabilities and integration with an online expense management tool called FlexiPurchase to coordinate expense processing and approvals.
Operational integrations tied travel records into Finance and Administration processes, with explicit touchpoints to Oracle-JDEdwards for journals and reconciliations, vendor entry and maintenance, procurement purchase orders and receipting, FBT and tax data preparation, accounts payable, invoicing and accounts receivable. The travel configuration supported both corporate and FIFO operational patterns and was managed from the Osborne Park administrative hub within Australia.
Governance and workflow changes established a Travel Administrator function responsible for booking oversight, corporate card controls, maintenance of the online expense tool, monthly statement journals and reconciliation, and support for tender submissions and bid team activities. Control workflows emphasized centralized booking, expense approvals, and finance reconciliation to align travel booking activity with procurement and accounts payable processes.
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Education | 4115 | $710M | Australia | serko.travel | serko Travel | Travel Management | 2014 | n/a |
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FAQ - APPS RUN THE WORLD serko Travel Coverage
serko Travel is a Travel Management solution from serko.travel.
Companies worldwide use serko Travel, from small firms to large enterprises across 21+ industries.
Organizations such as NRW Contracting (formerly BGC Contracting), The University of Adelaide, Australian Clinical Labs, EnerMech Ltd and Fox Sports Australia are recorded users of
serko Travel for Travel Management.
Companies using serko Travel are most concentrated in Construction and Real Estate, Education and Healthcare, with adoption spanning over 21 industries.
Companies using serko Travel are most concentrated in Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of serko Travel across Americas, EMEA, and APAC.
Companies using serko Travel range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 0%.
Customers of serko Travel include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified serko Travel customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Travel Management.