List of ServiceTitan Marketing Pro Customers
Glendale, 91203, CA,
United States
Since 2010, our global team of researchers has been studying ServiceTitan Marketing Pro customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ServiceTitan Marketing Pro for Marketing Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ServiceTitan Marketing Pro for Marketing Automation include: Roto-Rooter Group, a United States based Professional Services organisation with 4000 employees and revenues of $700.0 million, Zoom Sewer And Drain Cleaning Service, a United States based Professional Services organisation with 13 employees and revenues of $2.0 million, Vines Investments, a United States based Banking and Financial Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using ServiceTitan Marketing Pro, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ServiceTitan Marketing Pro customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Roto-Rooter Group | Professional Services | 4000 | $700M | United States | ServiceTitan | ServiceTitan Marketing Pro | Marketing Automation | 2019 | n/a | In 2019, Roto-Rooter Group implemented ServiceTitan Marketing Pro in its United States operations, with the initial activity originating from its Medina, OH location. The deployment targeted email marketing and CRM workflows as part of the Marketing Automation category to support customer engagement, targeted outreach, and campaign orchestration. Roto-Rooter used ServiceTitan Marketing Pro to run a one-time Marketing Pro email campaign in October 2019, which the company reported produced roughly $25,000 in revenue. The case documents a focused Marketing Automation use case centered on email-driven customer acquisition and CRM-driven segmentation and is described in ServiceTitan's product announcement and blog referencing the 2019 campaign. | |
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Vines Investments | Banking and Financial Services | 10 | $1M | United States | ServiceTitan | ServiceTitan Marketing Pro | Marketing Automation | 2023 | n/a | In 2023, Vines Investments implemented ServiceTitan Marketing Pro as part of a Marketing Automation initiative focused on marketing and CRM workflows in the United States. The deployment targeted post-job customer engagement in Conway, South Carolina, and is aligned with documented customer success outcomes published by ServiceTitan in 2024. The implementation centered on ServiceTitan Marketing Pro's Reputation capability, configured to automate post-job review requests and to track and attribute customer reviews to specific jobs and crews. Configuration included templated review outreach, scheduling tied to job completion events, and attribution logic that associates review metadata with service records, enabling CRM-led segmentation and follow up. Operational coverage spanned marketing and field service touchpoints, where automated reputation management workflows extended into job completion processes and customer communications. The Marketing Automation deployment integrated operational event triggers from field work into the review solicitation cadence, supporting coordinated activity between service delivery and marketing teams. Governance emphasized standardization of review requests and attribution rules, with process changes to ensure consistent post-job outreach and review tracking across service crews. Outcomes documented in ServiceTitan's 2024 customer success story show the Reputation tool helped exceed 1,000 five star reviews and supported rapid revenue growth for the cited customer, illustrating the Marketing Automation role in reputation and CRM orchestration. | |
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Zoom Sewer And Drain Cleaning Service | Professional Services | 13 | $2M | United States | ServiceTitan | ServiceTitan Marketing Pro | Marketing Automation | 2023 | n/a | In 2023, Zoom Sewer And Drain Cleaning Service implemented ServiceTitan Marketing Pro. ServiceTitan Marketing Pro is a Marketing Automation application used by the company to run targeted email campaigns and automated audience segmentation as part of a marketing and CRM use case in the United States. The implementation leverages customer records already maintained inside ServiceTitan, enabling automated audience segmentation and streamlined campaign sends directly from the platform. ServiceTitan Marketing Pro's functional use focuses on email campaign orchestration, audience segmentation, and attribution workflows tied to booking and close activity, reflecting the product feature set described by the vendor and customer content. Operational scope centers on the Philadelphia franchise network operating as Zoom Drain, with the implementation impacting marketing and booking functions rather than separate external marketing systems. Governance and process changes emphasized in-system campaign orchestration and automated segmentation to simplify manual list management and campaign sends. Reported outcomes from vendor and customer content include faster booking attribution and improved close rates. |
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