List of ServiceTracker Asset and System Management Customers
Caerphilly, CF83 3GG,
United Kingdom
Since 2010, our global team of researchers has been studying ServiceTracker Asset and System Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ServiceTracker Asset and System Management for Enterprise Asset Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ServiceTracker Asset and System Management for Enterprise Asset Management include: Safeguard Pest Control UK, a United Kingdom based Professional Services organisation with 118 employees and revenues of $13.0 million, Graham Pest Control United Kingdom, a United Kingdom based Professional Services organisation with 75 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using ServiceTracker Asset and System Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ServiceTracker Asset and System Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Graham Pest Control United Kingdom | Professional Services | 75 | $6M | United Kingdom | ServiceTracker | ServiceTracker Asset and System Management | Enterprise Asset Management | 2023 | n/a |
In 2023, Graham Pest Control United Kingdom implemented ServiceTracker Asset and System Management to support Enterprise Asset Management for field service operations and compliance reporting. The deployment addressed service delivery, asset tracking, and administrative invoicing workflows for a 75 person professional services firm operating across the United Kingdom.
The implementation emphasized modules and configuration aligned with mobile field service, asset management, and reporting capabilities as described in vendor materials and the company training agenda. ServiceTracker Asset and System Management was configured to capture mobile data from technicians, maintain centralized asset records, and generate electronic service reports to enable paperless reporting and streamlined invoicing.
Operational scope covered field technicians and back office teams responsible for compliance and billing, with mobile reporting feeding a centralized reporting layer to support regulatory documentation across the United Kingdom. The architecture reflects a mobile-first field capture model and a central asset and reporting repository to support ongoing Enterprise Asset Management and service compliance.
Governance and rollout included ServiceTracker staff delivering training at Graham Pest Control United Kingdom's 2023 annual meeting, signaling a training-led adoption and a coordinated shift in operational workflows. Vendor and company materials explicitly reference the move to paperless service reports and faster invoicing, and the rollout reoriented processes from paper forms to digital field reporting to support compliance reporting workflows.
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Safeguard Pest Control UK | Professional Services | 118 | $13M | United Kingdom | ServiceTracker | ServiceTracker Asset and System Management | Enterprise Asset Management | 2016 | n/a |
In 2016, Safeguard Pest Control UK implemented ServiceTracker Asset and System Management. The deployment was an Enterprise Asset Management initiative designed to consolidate field service operations and contract management across the United Kingdom.
The implementation used ServiceTracker Asset and System Management modules described in the vendor case study, including a customer portal, asset and site management, and mobile field service capabilities. Configuration emphasized asset and site record centralization, scheduled contract workflows, mobile technician job packs and on‑the‑go service reporting to support field dispatch and recurring service delivery.
Operational coverage focused on field technicians, contract administrators and customer service teams within Safeguard Pest Control UK, aligning technician mobile workflows with back office scheduling and invoicing processes. Governance changes included formalizing asset lifecycle records and contract management processes to improve visibility into customer sites and service obligations.
ServiceTracker reported outcomes in its customer success story in August 2016, citing approximately 35 percent productivity gains, 25 percent more closed opportunities, faster invoicing and improved customer visibility following the ServiceTracker Asset and System Management deployment.
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