List of Sidesys Citas Web Customers
Mexico City, 1030,
Mexico
Since 2010, our global team of researchers has been studying Sidesys Citas Web customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Sidesys Citas Web for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Sidesys Citas Web for Collaboration include: Municipalidad de Aguascalientes Mexico, a Mexico based Government organisation with 1500 employees and revenues of $289.0 million, Municipalidad de Lobos, a Argentina based Government organisation with 650 employees and revenues of $25.0 million, OGTIC Dominican Republic, a Dominican Republic based Government organisation with 120 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Sidesys Citas Web, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Sidesys Citas Web customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Municipalidad de Aguascalientes Mexico | Government | 1500 | $289M | Mexico | Sidesys | Sidesys Citas Web | Collaboration | 2021 | n/a | In 2021, Municipalidad de Aguascalientes Mexico deployed Sidesys Citas Web to modernize appointment scheduling at its municipal customer service center. The deployment used Sidesys Citas Web in the Collaboration category to enable web, call center and in person appointment workflows across multiple municipal departments focused on citizen services. The implementation combined online booking interfaces and queue management capabilities, configured to support scheduling, check in and throughput control for high volume citizen-facing operations. Functional modules implemented included web appointment booking, call center booking, and on site queue management, with scheduling rules and session capacity controls aligned to municipal service windows. Operational coverage included the CAM at opening and other citizen services points across the municipality, processing bookings through centralized scheduling logic and on site queue orchestration. Integrations emphasized channel unification across web, call center and in person touchpoints rather than named back end system integrations. The solution launched with the CAM in 2021, and the vendor case study reports approximately 30,000 monthly attendances and average waits under 12 minutes. Governance centered on central scheduling rules and queue management processes to standardize front line operations across municipal service desks. | |
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Municipalidad de Lobos | Government | 650 | $25M | Argentina | Sidesys | Sidesys Citas Web | Collaboration | 2021 | n/a | In 2021 Municipalidad de Lobos implemented Sidesys Citas Web to digitalize citizen-facing appointments and reduce in-person waiting at municipal offices. The Sidesys Citas Web deployment in the Collaboration category combined online appointment booking, queue management and self-service kiosk interfaces to modernize customer and citizen services across municipal administration in Argentina. Implementation centered on the Citas Web module and explicit queue management capability referenced in the vendor case study, deploying a web booking front end, kiosk touchpoints and backend scheduling and queuing logic to align with municipal reception workflows. Operational scope targeted customer and citizen services at municipal offices, with governance changes that formalized appointment booking workflows, kiosk self-service procedures and staff queue handling protocols to speed service and improve customer experience while reducing in-person waiting. | |
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OGTIC Dominican Republic | Government | 120 | $1M | Dominican Republic | Sidesys | Sidesys Citas Web | Collaboration | 2022 | n/a | In 2022 OGTIC Dominican Republic implemented Sidesys Citas Web in the Collaboration category to extend Sidesys e-Flow queue-management capabilities at Puntos GOB citizen service centers. The deployment built on Sidesys e-Flow technology and targeted standardization and acceleration of public service delivery across approximately 30 locations in the Dominican Republic. Sidesys Citas Web was configured to provide online appointment scheduling and to coordinate customer flow across branch-level queues, aligning scheduling, check-in, and queue-management functions. The implementation emphasized centralized appointment rules and consistent scheduling workflows to support customer and citizen services functions across service desks administered by OGTIC. Operational scope covered Puntos GOB centers nationwide, with rollout across roughly 30 sites and process standardization to ensure consistent booking and queueing behavior. The case documentation notes improved throughput as an outcome of the wider queue-management deployment, with governance focused on uniform scheduling procedures and branch-level adherence to the configured Collaboration workflows. |
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