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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of sisPBX IP Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Avel Investimentos Brazil Banking and Financial Services 550 $3M Brazil Pluri Sistemas sisPBX IP PBX, VoiP and Phone Systems 2023 n/a In 2023 Avel Investimentos Brazil implemented sisPBX IP from Pluri Sistemas in the PBX, VoiP and Phone Systems category. Pluri Sistemas published a testimonial referencing Fernando Baggio from Ável which indicates the vendor provided CRM and communications solutions that centralized client outreach and contact flows for the firm. The deployment used Pluri Sistemas' PBX and IP capabilities to consolidate telephony control and contact orchestration across client facing teams in Brazil. Functional scope of sisPBX IP aligns with standard PBX, VoiP and Phone Systems capabilities, covering SIP based call handling, call routing and queue management, call session control, and CRM facing communication workflows to unify client interactions. Integrations described in the vendor testimonial center on CRM and communications processes, enabling coordinated outreach across sales and client service functions. Governance around contact orchestration and unified telephony operations was centralized as part of the configuration and workflow consolidation described by the vendor.
OdontoCompany Brazil Healthcare 250 $57M Brazil Pluri Sistemas sisPBX IP PBX, VoiP and Phone Systems 2023 n/a In 2023, OdontoCompany Brazil implemented sisPBX IP as part of a PBX, VoiP and Phone Systems deployment to support high-volume clinic communications and ramais across its Brazilian clinics. The deployment aligns with Pluri Sistemas' contact-center and CRM positioning, which lists OdontoCompany as a customer using the vendor contact-center/CRM stack for clinic communications management. sisPBX IP was configured to provide core IP telephony capabilities typical of the PBX, VoiP and Phone Systems category, including centralized call routing, extension management for ramais, automatic call distribution and interactive voice response workflows. The implementation exposed agent-facing functions such as call queues and agent consoles, and was configured to surface contact context from the Pluri Sistemas contact-center/CRM stack to improve handling of inbound patient calls. Architecturally, the deployment centralized PBX/IP controls to unify call flows across clinic sites in Brazil and to standardize call handling. The configuration leveraged IP telephony and call-control features to orchestrate clinic-level routing and inbound contact distribution while maintaining centralized administration and reporting through the Pluri Sistemas contact-center/CRM environment. Governance focused on standardizing contact-center procedures and operationalizing ramal management across clinics, with training and workflow alignment to the vendor contact-center/CRM processes. Vendor documentation indicates the implementation improved call handling and agent productivity for OdontoCompany Brazil, consistent with the contact-center and CRM capabilities promoted by Pluri Sistemas.
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