List of Social Elephants Customers
Barcelona, 08021,
Spain
Since 2010, our global team of researchers has been studying Social Elephants customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Social Elephants for Social Media Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Social Elephants for Social Media Management include: Ajuntament de Barcelona Spain, a Spain based Government organisation with 13000 employees and revenues of $4.80 billion, Volkswagen Spain, a Spain based Automotive organisation with 491 employees and revenues of $4.78 billion, eDreams ODIGEO, a Spain based Leisure and Hospitality organisation with 937 employees and revenues of $340.2 million and many others.
Contact us if you need a completed and verified list of companies using Social Elephants, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Social Elephants customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Ajuntament de Barcelona Spain | Government | 13000 | $4.8B | Spain | Social Elephants | Social Elephants | Social Media Management | 2020 | n/a | In 2020, Ajuntament de Barcelona Spain implemented Social Elephants for Social Media Management. The municipal Social Media team operates official city social profiles using Social Elephants to manage public communications and citizen engagement, extending social customer care workflows across Barcelona. The implementation emphasizes Benchmarking and Insights functionality, with Social Elephants used to monitor performance metrics and to benchmark Barcelona profiles against international city profiles as described by the vendor. Functional capabilities reported include centralized monitoring and performance dashboards, KPI tracking, comparative benchmarking, and social CRM workflows for citizen interaction handling. Operational scope centers on the Social Media team and public communications functions across the municipality, standardizing reporting and comparative analysis across official profiles. Governance changes focused on centralized metric tracking and workflow standardization, with configuration oriented toward role based dashboard access and scheduled benchmarking reports to support ongoing citizen engagement and communications planning. | |
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eDreams ODIGEO | Leisure and Hospitality | 937 | $340M | Spain | Social Elephants | Social Elephants | Social Media Management | 2019 | n/a | In 2019, eDreams ODIGEO deployed Social Elephants as its Social Media Management platform to centralize monitoring and performance analysis of its social channels across Europe. The implementation emphasizes engagement and social listening to support marketing and social customer care activities in Spain and the broader Europe region, and Social Elephants is used for cross channel KPI reporting and engagement optimization. The deployment leverages the Social Elephants Insights and Listening modules to aggregate channel activity, surface mentions and topical signals, and produce engagement metrics and dashboards for campaign and customer care workflows. Functional capabilities implemented include real time social listening, trend detection, engagement queuing, and consolidated reporting, with configuration focused on channel connectors, role based access for marketing and care teams, and dashboard templates for KPI consolidation. Operational scope spans marketing and social customer care teams across Spain and Europe, where the platform is used for monitoring, response orchestration and unified reporting. Governance was organized to align reporting and response workflows across teams, consolidating KPIs and prioritization rules for engagement and social customer care. | |
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Volkswagen Spain | Automotive | 491 | $4.8B | Spain | Social Elephants | Social Elephants | Social Media Management | 2018 | n/a | In 2018 Volkswagen Spain implemented Social Elephants as its Social Media Management platform. Volkswagen Spain uses the Social Elephants dashboard to manage publishing and to optimize investment in Facebook and Twitter, tracking cross-platform KPIs for campaign performance in Spain. The deployment uses Social Elephants’ Publisher and Insights capabilities to centralize content scheduling and performance measurement. Publisher is configured to support content calendar management, post scheduling and approval workflows, while Insights aggregates campaign and ad-level KPIs across Facebook and Twitter to inform spend allocation and creative iteration. Operational scope is focused on the Spain region and spans marketing and social customer care functions, with the platform instrumented for campaign performance monitoring and social customer care triage. The implementation aligns Volkswagen Spain Social Elephants Social Media Management with advertising spend optimization workflows and cross-channel reporting needs for the marketing and customer service teams. Governance emphasized centralized campaign performance visibility and budget optimization processes, with the dashboard used as the primary operational control for publishing and KPI-driven decisions. The deployment explicitly supports marketing and advertising spend optimisation and social customer care in Spain as described in the vendor testimonial. |
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