List of Social Intents Customers
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United States
Since 2010, our global team of researchers has been studying Social Intents customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Social Intents for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Social Intents for Chatbots and Conversational AI include: Subaru of Indiana Automotive, a United States based Automotive organisation with 6000 employees and revenues of $1.50 billion, Rand-Whitney Container, a United States based Manufacturing organisation with 5000 employees and revenues of $1.00 billion, Procesos Tecnicos En Mecanizado, a Mexico based Manufacturing organisation with 5 employees and revenues of $731.0 million, Alliance Building Services, a United States based Professional Services organisation with 1200 employees and revenues of $450.0 million, Formaterapia, a Portugal based Education organisation with 10 employees and revenues of $411.0 million and many others.
Contact us if you need a completed and verified list of companies using Social Intents, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Social Intents customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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1/2 Price Plumbing | Professional Services | 10 | $1M | United States | Social Intents | Social Intents | Chatbots and Conversational AI | 2018 | n/a | In 2018, 1/2 Price Plumbing implemented Social Intents on their website, deploying the conversational widget as its Chatbots and Conversational AI solution for customer engagement. Social Intents is positioned as the web-facing conversational layer to capture inbound customer inquiries and route interactions for a small professional services firm with ten employees. Configuration emphasized a web-embedded chat widget, conversational workflows, canned responses, and lead capture forms, reflecting standard Chatbots and Conversational AI capabilities. The setup includes administrative controls for message templates and availability scheduling, and agent handoff controls to move conversations from automated qualification to live staff when needed. Operational coverage centers on customer-facing business functions, including service scheduling, inbound lead qualification, and dispatch coordination, handled by frontline staff and owners. Governance focused on lightweight process changes and administrator access, with staff training on chat triage and escalation to incorporate chat-based inquiry handling into existing phone-centric operations. | |
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1770 Art Show | Leisure and Hospitality | 3 | $1M | Australia | Social Intents | Social Intents | Chatbots and Conversational AI | 2018 | n/a | In 2018, 1770 Art Show deployed Social Intents on its public website. 1770 Art Show implemented Social Intents within the Chatbots and Conversational AI category to provide on-site conversational engagement for gallery visitors and event attendees. The implementation uses the Social Intents web chat widget to deliver automated responses, guided conversation flows, and basic lead capture and message collection. Configuration emphasizes lightweight, website-embedded conversational workflows suitable for a small business, with chat controls and prompt content managed through the Social Intents dashboard. Operational coverage is limited to the company website and front-of-house visitor engagement, aligning with the small organizational scale of 1770 Art Show. Administration and content updates are handled through Social Intents configuration and site content management, and the deployment directly supports customer engagement and inquiry handling functions by routing visitor messages into the chat interface for staff follow up. | |
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2 Amigos Tacos | Leisure and Hospitality | 15 | $1M | United States | Social Intents | Social Intents | Chatbots and Conversational AI | 2025 | n/a | In 2025, 2 Amigos Tacos deployed Social Intents on its public website. The Social Intents implementation uses a website-embedded chat widget to deliver Chatbots and Conversational AI capabilities for customer engagement and front-of-house support. Configuration emphasizes automated greeting flows, scripted responses for menu and hours information, and live escalation to on-duty staff through the Social Intents console, reflecting standard conversational workflows in the Chatbots and Conversational AI category. The deployment is scoped to the restaurant website and is operated by the venue's frontline team. Operationally the implementation supports customer inquiries, reservation requests, and basic order guidance, with chat transcripts retained for follow-up and staff handoff. Governance was organized within the small operations team who configured message templates, business hours, and response routing, and who established simple escalation protocols and staff training for conversational handling. The result positions 2 Amigos Tacos Social Intents Chatbots and Conversational AI as the primary customer-facing messaging channel on the site, centralizing guest interactions for the restaurant's customer service function. | |
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Professional Services | 10 | $1M | Croatia | Social Intents | Social Intents | Chatbots and Conversational AI | 2018 | n/a |
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Construction and Real Estate | 10 | $2M | United States | Social Intents | Social Intents | Chatbots and Conversational AI | 2020 | n/a |
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Professional Services | 10 | $2M | Singapore | Social Intents | Social Intents | Chatbots and Conversational AI | 2020 | n/a |
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Professional Services | 10 | $1M | United States | Social Intents | Social Intents | Chatbots and Conversational AI | 2019 | n/a |
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Professional Services | 10 | $1M | United States | Social Intents | Social Intents | Chatbots and Conversational AI | 2019 | n/a |
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Distribution | 8 | $1M | France | Social Intents | Social Intents | Chatbots and Conversational AI | 2020 | n/a |
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Professional Services | 10 | $2M | Singapore | Social Intents | Social Intents | Chatbots and Conversational AI | 2020 | n/a |
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Buyer Intent: Companies Evaluating Social Intents
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