List of SoftExpert EQM Customers
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Since 2010, our global team of researchers has been studying SoftExpert EQM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SoftExpert EQM for Quality Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SoftExpert EQM for Quality Management include: Unimed, a Brazil based Healthcare organisation with 150000 employees and revenues of $3.00 billion, Grupo Vigia Mexico, a Mexico based Oil, Gas and Chemicals organisation with 2300 employees and revenues of $350.0 million, Covercraft Industries, a United States based Automotive organisation with 150 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using SoftExpert EQM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Covercraft Industries | Automotive | 150 | $20M | United States | SoftExpert Software | SoftExpert EQM | Quality Management | 2024 | n/a |
In 2024 Covercraft Industries deployed SoftExpert EQM to standardize Quality Management across multiple U.S. manufacturing sites and to support industry certification requirements. The initial rollout prioritized the SoftExpert EQM document management module and quickly expanded into the companys Mexicali plant to provide a common platform for quality documentation and controlled procedures.
The SoftExpert EQM implementation began with document management configuration, including formal document control workflows, versioning and approval routing. Project workstreams aligned the solution to standard Quality Management functional workflows, extending from document control to audit and corrective action processes that are typical for Quality Management solutions, while preserving site-specific operational records.
Rollout was executed as a phased multi-site deployment, delivering key implementations in months and covering shop floor and quality engineering users across U.S. plants and the Mexicali facility. Implementation governance centralized QMS processes to create repeatable certification-ready procedures, which supported IATF 16949 and ISO 9001 certification outcomes at two facilities.
Covercraft plans to extend the SoftExpert EQM footprint by implementing APQP modules next, continuing the expansion of quality process automation and standardized governance across manufacturing sites.
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Grupo Vigia Mexico | Oil, Gas and Chemicals | 2300 | $350M | Mexico | SoftExpert Software | SoftExpert EQM | Quality Management | 2024 | n/a |
In 2024 Grupo Vigia Mexico implemented SoftExpert EQM to automate audits, competency management and training across more than 30 business units in Mexico. The deployment explicitly uses SoftExpert EQM as a Quality Management application to centralize operational controls for audit execution and training administration.
SoftExpert EQM was configured with the vendor stated components Document, Action Plan, Audit, Requirement, Competence, Training and Physical Archive to support standardized audit workflows, document control and competence tracking. Configuration emphasized automated audit scheduling, action plan orchestration and training enrollment tied to competence records, aligning application modules with core quality and compliance processes.
Operational scope covers over 30 business units in Mexico and the platform is used to manage roughly 284 directives and about 600 audits per year according to the vendor case page, positioning the system as the primary engine for governance of operational processes. Governance changes focused on consolidating documentation, formalizing corrective action plans and centralizing both digital and physical archive records across sites.
The implementation scope targeted audit, competence and training functions and improved productivity and governance for operational processes as reported by the vendor. The narrative links Grupo Vigia Mexico, SoftExpert EQM, Quality Management and the companys internal audit and training business functions into a unified application footprint.
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Unimed | Healthcare | 150000 | $3.0B | Brazil | SoftExpert Software | SoftExpert EQM | Quality Management | 2024 | n/a |
In 2024, Unimed Vitória implemented SoftExpert EQM to centralize document management and automate routine quality controls across its clinical and administrative departments. The deployment targeted approximately 2,000 active users and positioned SoftExpert EQM as the Quality Management application supporting operational governance for the cooperative health provider.
The implementation emphasized document management capabilities within SoftExpert EQM, including structured document repositories, controlled versioning, and configurable approval workflows to reduce manual handling of quality records. Configuration work focused on automating routine processes and capturing nonconformity inputs to strengthen traceability and evidence for clinical and administrative procedures.
Operational coverage was scoped to clinical and administrative departments across Unimed Vitória, with role based access and user provisioning aligned to departmental responsibilities and quality governance roles. No third party system integrations were specified in the source, so the implementation narrative centers on in‑application workflows and user oriented controls implemented inside SoftExpert EQM.
Governance changes included formalizing approval authorities and workflow routings to increase data control and reduce manual nonconformities, outcomes reported in the vendor case article. The deployment reinforced Quality Management practices at Unimed Vitória by replacing manual document handling with automated processes inside SoftExpert EQM, improving control over quality artifacts and operational routines.
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