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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of SS&C AWD BPM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Americo Life Insurance 500 $300M United States SS&C Technologies SS&C AWD BPM Business Process Management 2019 n/a In 2019, Americo Life implemented SS&C AWD BPM to streamline insurance policy administration, correspondence, and systems integration across its United States operations. The SS&C AWD BPM deployment is a Business Process Management implementation intended to reduce duplicative software and lower costs, aligning application configuration with insurer operations. Configuration centered on AWD capabilities for workflow orchestration and policy administration, including business rules driven routing, correspondence automation, and document generation. The implementation leveraged process orchestration and case management patterns common to Business Process Management platforms, with configuration of workflows and rule sets to automate routine policy servicing tasks. Integrations focused on tying SS&C AWD BPM into Americo Life’s policy administration systems and downstream correspondence channels to eliminate duplicate data entry and consolidate process logic. Operational coverage targeted policy administration and customer correspondence functions within the United States, with IT and operations teams managing system to system orchestration and exception handling. Governance included centralization of business rules and process ownership to standardize workflows and reduce overlapping applications, and configuration controls were applied to maintain correspondence templates and routing logic. The stated outcome from SS&C’s description was reduced duplicative software use and lower costs, with the SS&C AWD BPM implementation serving as a platform for ongoing consolidation of policy administration workflows.
Aviva Insurance 29091 $53.1B United Kingdom SS&C Technologies SS&C AWD BPM Business Process Management 2003 n/a In 2003, Aviva implemented SS&C AWD BPM to support fund administration and transfer agency processing for its Luxembourg-domiciled funds and European distribution. SS&C AWD BPM, classified under Business Process Management, was deployed to provide centralized image and workflow management aligned with transfer-agency operational flows. The implementation emphasized image capture, workflow orchestration, and transfer-agency processing capabilities, enabling multi-lingual and multi-currency handling consistent with European fund servicing requirements. SS&C AWD BPM was configured to manage document imaging and automated task routing for fund administration teams, standardizing case management and exception handling across fund operations. Aviva Fund Services (Luxembourg) integrated the SS&C AWD BPM deployment with State Street/IFDS's iFAST transfer-agency platform, creating a connected processing stack for subscription, redemption, and investor servicing workflows. Operational coverage focused on fund administration and transfer agency business functions across Luxembourg and broader European distribution channels, aligning operations between the transfer-agency platform and AWD image and workflow management. The rollout targeted scalability and processing consistency, with explicit aims to improve multi-lingual and multi-currency processing as reported in industry press. Governance centered on workflow control and centralized document management to support fund administration and transfer-agency teams across the European footprint.
International Financial Data Services Canada Banking and Financial Services 327 $254M Canada SS&C Technologies SS&C AWD BPM Business Process Management 2012 n/a In 2012, International Financial Data Services Canada implemented SS&C AWD BPM, a Business Process Management application, as the technology backbone for a hosted business process outsourcing offering. The public announcement described a combined solution that brought together IFDS operational expertise with DST and SS&C AWD technology to serve Canadian deposit-taking institutions and record-keeping services. SS&C AWD BPM was applied specifically to transfer-agency and back-office workflow orchestration and to enterprise image management across IFDS' hosted BPO environment. Functional capabilities emphasized workflow routing, queue management, audit trails, and image capture and retrieval consistent with transfer agency and record-keeping operations. The AWD platform was embedded into IFDS' hosted operational architecture, providing centralized workflow orchestration across record-keeping and deposit-taking client processes. Deployment scope focused on IFDS Canada's hosted BPO services, with SS&C AWD BPM coordinating operational handoffs and maintaining centralized image repositories for client record access. Governance aligned with IFDS' BPO service delivery model, positioning SS&C AWD BPM as the process orchestration layer within service workflows and image management procedures. Rollout and operational control remained within IFDS' hosted offering as described in the 2012 announcement.
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FAQ - APPS RUN THE WORLD SS&C AWD BPM Coverage

SS&C AWD BPM is a Business Process Management solution from SS&C Technologies.

Companies worldwide use SS&C AWD BPM, from small firms to large enterprises across 21+ industries.

Organizations such as Aviva, Americo Life and International Financial Data Services Canada are recorded users of SS&C AWD BPM for Business Process Management.

Companies using SS&C AWD BPM are most concentrated in Insurance and Banking and Financial Services, with adoption spanning over 21 industries.

Companies using SS&C AWD BPM are most concentrated in United Kingdom, United States and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SS&C AWD BPM across Americas, EMEA, and APAC.

Companies using SS&C AWD BPM range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 66.67%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 33.33%.

Customers of SS&C AWD BPM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified SS&C AWD BPM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Business Process Management.