Aviva
80 Fenchurch Street,
London, EC3M 4AE,
United Kingdom
London, EC3M 4AE,
United Kingdom
44 20 7283 2000
Insurance
Aviva Technographics
Aviva Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aviva and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 29091 Aviva employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aviva has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2018, Workday Absence Management for Absence and Leave Management in 2018, SS&C AWD BPM for Business Process Management in 2003 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aviva is running and its propensity to invest more and deepen its relationship with Oracle , Workday , Aggity or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aviva revenues, which have grown to $53.09 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aviva intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aviva Tech Stack and Enterprise Applications
Aviva ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018 Aviva implemented Oracle Cloud ERP as the core platform for its ERP Financial operations. The implementation focused on centralizing finance capabilities to support accounting operations, reporting workflows, and a standardized global chart of accounts.
Oracle Cloud ERP configuration emphasized finance modules and controls, including chart of accounts harmonization and accounting BAU process automation. The Aviva program delivered Global chart of accounts configuration for the Polish and Irish entities and embedded IFRS 17 reporting workflows alongside routine monthly finance close and investment reporting processes.
The Oracle Cloud ERP deployment was executed alongside broader platform transition work, which included transitioning Oracle R12 workloads toward Oracle Fusion architecture and consolidating source systems into the new ERP landscape. Integration work expressly included leveraging Clearwater Analytics to feed monthly BAU reporting and IFRS 17 and investment reporting pipelines into the Oracle Cloud ERP environment.
Governance and operational change were driven by finance leadership seconded to the UK to lead projects and BAU initiatives, acting as subject matter experts on process improvements, automations, and global process design. Oversight of the accounting function transition and BAU processes aimed to increase operational cohesion and achieved stated cost savings while standardizing finance operations on Oracle Cloud ERP.
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ERP Financial | ERP |
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2018 | 2019 |
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Expense Management | ERP |
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2015 | 2015 |
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Expense Management | ERP |
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2018 | 2019 |
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Aviva HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2018 | 2018 |
In 2018, Aviva implemented Workday Absence Management. The Absence and Leave Management deployment was configured alongside Workday HCM modules including Payroll, Benefits, Time Tracking, Recruiting, Compensation, and Performance Management to centralize leave and absence workflows across HR and payroll domains.
Configuration work covered Workday Absence Management functional elements and broader HCM components, with implementation activity including absence plans, leave types, balance calculations, business process configuration and extensive reporting. The team also configured Payroll, Benefits, Time Tracking, Total Compensation, Base Compensation, Variable Compensation and created custom reports and calculated fields to support operational and regulatory reporting needs.
Integrations and data orchestration were executed using Enterprise Interface Builder EIB, Core Connectors and Workday Studio, with Workday Cloud Connect used for third party payroll interfaces. Reporting and statement generation leveraged Workday Report Writer and BIRT to build custom, advanced and matrix reports, and integrations were designed for payroll unified with Workday HCM and project and work management interfaces.
Operational scope encompassed HR, Payroll, Benefits and Finance functions and extended to Accounts Payables, Accounts Receivables, General Ledger, Procurement and Expenses as part of the broader Workday footprint. Governance activities included defining, documenting and testing functional business processes, developing a reporting strategy for the HCM domain and advising the business on use of delivered Workday reports.
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Benefits Administration | HCM |
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2018 | 2018 |
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Benefits Administration | HCM |
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2015 | 2015 |
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Compensation Management | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2018 | 2018 |
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Employee Engagement | HCM |
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2023 | 2023 |
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Employee Recognition and Rewards Management | HCM |
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2022 | 2022 |
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Employee Self Service | HCM |
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2023 | 2023 |
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Learning and Development | HCM |
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2003 | 2003 |
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Learning and Development | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Performance and Goal Management, Employee Engagement | HCM |
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2020 | 2020 |
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Performance and Goal Management, Employee Experience | HCM |
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2022 | 2022 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Succession and Leadership Planning | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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Aviva ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SS&C Technologies | Legacy | SS&C AWD BPM | Business Process Management | ERP Services and Operations | n/a | 2003 | 2004 |
In 2003, Aviva implemented SS&C AWD BPM to support fund administration and transfer agency processing for its Luxembourg-domiciled funds and European distribution. SS&C AWD BPM, classified under Business Process Management, was deployed to provide centralized image and workflow management aligned with transfer-agency operational flows.
The implementation emphasized image capture, workflow orchestration, and transfer-agency processing capabilities, enabling multi-lingual and multi-currency handling consistent with European fund servicing requirements. SS&C AWD BPM was configured to manage document imaging and automated task routing for fund administration teams, standardizing case management and exception handling across fund operations.
Aviva Fund Services (Luxembourg) integrated the SS&C AWD BPM deployment with State Street/IFDS's iFAST transfer-agency platform, creating a connected processing stack for subscription, redemption, and investor servicing workflows. Operational coverage focused on fund administration and transfer agency business functions across Luxembourg and broader European distribution channels, aligning operations between the transfer-agency platform and AWD image and workflow management.
The rollout targeted scalability and processing consistency, with explicit aims to improve multi-lingual and multi-currency processing as reported in industry press. Governance centered on workflow control and centralized document management to support fund administration and transfer-agency teams across the European footprint.
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Insurance Claims Management | ERP Services and Operations |
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2016 | 2016 |
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Insurance ERP | ERP Services and Operations |
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2005 | 2005 |
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Insurance Policy Administration | ERP Services and Operations |
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2016 | 2016 |
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Loan Management | ERP Services and Operations |
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2023 | 2023 |
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Aviva AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Aviva Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Process Mining | Analytics and BI |
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2019 | 2019 |
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Aviva Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Event Management | Collaboration |
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2018 | 2018 |
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Aviva Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2015 | 2016 |
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Web Content Management | Content Management |
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2010 | 2010 |
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Aviva eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2014 | 2014 |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Aviva CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2006 | 2006 |
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CRM | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2017 | 2017 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Engagement, Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2010 | 2010 |
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Tag Management | CRM |
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2018 | 2018 |
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Aviva EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2013 | 2013 |
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EPM | EPM |
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2010 | 2010 |
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Financial Consolidation and Close | EPM |
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2013 | 2013 |
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Financial Consolidation and Close | EPM |
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2010 | 2010 |
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Financial Consolidation and Close | EPM |
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2011 | 2012 |
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Aviva ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Aviva Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2022 | 2023 |
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Aviva TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2013 | 2014 |
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Risk Management | TRM |
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2013 | 2013 |
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Risk Management | TRM |
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2015 | 2015 |
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Treasury Management | TRM |
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2018 | 2018 |
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Aviva PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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iPaaS (Integration Platform as a Service) | PaaS |
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2017 | 2017 |
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Robotic Process Automation | PaaS |
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2019 | 2019 |
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Robotic Process Automation | PaaS |
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2015 | 2015 |
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Test Automation Platform | PaaS |
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2016 | 2016 |
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Test Automation Platform | PaaS |
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2016 | 2016 |
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Test Automation Platform | PaaS |
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2016 | 2016 |
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Aviva IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Aviva CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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Aviva Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Aviva
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of IT Strategy and Arch. | Director | IT | |
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Head of IT & Change | Director | IT | |
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Chief Digital Officer | CXO | IT | |
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Travel and Fleet Manager | Manager | Operations | |
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Head of Finance | Director | Finance | |
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Travel Supply Chain Manager | Manager | Supply Chain | |
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Chief Financial Officer, Aviva UK Life | CXO | Finance | |
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Finance Manager, Finance Shared Services Expense Reporting | Manager | Finance | |
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Executive Travel Manager | Manager | Finance | |
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Director of IT Finance | Director | IT | |
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Director of IT Service Operations | Director | IT | |
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Head of Group Financial Controls | Director | Finance | |
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Senior IT Category Procurement Manager | Manager | IT | |
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Head of Aviva Group Centre Finance | Director | Finance | |
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Global Procurement Director | Director | Procurement | |
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Contact Centre Manager | Manager | Customer Service | |
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Head of Transformation Customer Operations | Director | Customer Service | |
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Customer Experience Director | Director | Customer Service | |
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Head of Customer Communications | Director | Customer Service | |
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Customer Experience and Change | CXO | Customer Service | |
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Customer Service Manager | Manager | Customer Service | |
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CIO | CXO | Finance | |
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Head of Digital Operations | Director | IT | |
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Chief Customer and Marketing Officer | CXO | Customer Service | |
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Chief Marketing Officer GI | CXO | Marketing | |
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Human Resources Manager | Manager | HR | |
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Talent Acquisition Manager | Manager | HR | |
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Head of Talent Management | Director | HR | |
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Chief People Officer | CXO | HR | |
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Group Actuarial Reporting Director | Director | Risk | |
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Director of Risk Management Solutions | Director | Risk | |
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Chief Actuary | CXO | Risk | |
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Group Chief Actuary & Capital Officer | CXO | Risk | |
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Head of Treasury Management | Director | Finance | |
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Head of Treasury - Liquidity Management | Director | Finance | |
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Director of Finance & Investment Operations | Director | Investment | |
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Group Actuarial Function Director & Aviva International Insurance Chief Actuary | Director | Risk | |
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Chief Risk Officer, Aviva International Insurance Ltd | CXO | Risk | |
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Group Financial & Sustainability Risk Director | Director | Risk | |
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Group CIO | CXO | IT | |
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Head of Transformation, GI | Director | Finance | |
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Systems Thinking Leader, Aviva UK Direct Insurance | Manager | IT | |
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Head of General Insurance IT Platforms | Director | IT | |
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Chief Transformation Officer | CXO | Finance | |
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Head Of People Analytics & Insight | Director | HR | |
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Head of Workforce Planning | Director | HR | |
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Workforce Analytics Manager | Manager | HR | |
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Group People Operations & Strategy Director | Director | HR | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Head of Release & Test | Director | IT | |
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Quality Assurance Manager | Manager | IT | |
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QA Manager | Manager | IT | |
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Senior QA and Test Manager | Manager | IT | |
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Senior QA and Test Manager | Manager | IT | |
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Financial Reporting Manager | Manager | Finance | |
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Financial Reporting Manager | Manager | Finance | |
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Head of Finance Operations | Director | Finance | |
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Head of IT Finance Operations | Director | IT | |
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Head of Corporate and Automation Platforms | Director | IT | |
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Finance Manager | Manager | Finance | |
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Operations Manager, Finance Systems & Data | Manager | IT | |
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Director of Integration Finance & Technology and COO Partnering | Director | IT | |
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Head of Rewards | Director | HR | |
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Internal Communications Manager | Manager | HR | |
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Director of Employee Communications, Aviva | Director | HR | |
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Head of People Transformation & Change | Director | HR | |
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People Strategy & Transformation Partner | Manager | HR | |
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Group Reward, Performance and Proposition Director | Director | HR | |
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Executive Reward Director | Director | HR | |
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Head of People Transformation | Director | HR | |
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Director of Reward Consulting | Director | HR | |
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Executive Reward Manager | Manager | HR | |
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Group People Transformation & Talent Director | Director | HR | |
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Group Head of Culture and Engagement | Director | HR | |
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Head of Culture and Engagement | Director | HR | |
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Head of HRIS & People Analytics | Director | HR | |
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Apps Being Evaluated by Aviva Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Aviva IT executives and key decision makers. This section highlights Aviva's latest recorded technology evaluations, including Guidewire PolicyCenter for Insurance Policy Administration on 2026-02-09, DailyPay for Earned Wage Access on 2025-12-18, and IBM Life/400 for Insurance ERP on 2025-09-04. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Aviva digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-02-09 | Aviva | Evaluated | Guidewire | Guidewire PolicyCenter | Insurance Policy Administration | ERP Services and Operations |
| 2025-12-18 | Aviva | Evaluated | DailyPay | DailyPay | Earned Wage Access | HCM |
| 2025-09-04 | Aviva | Evaluated | IBM | IBM Life/400 | Insurance ERP | ERP Services and Operations |
| 2025-08-12 | Aviva | Evaluated |
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Analytics and BI | Analytics and BI |
FAQ - APPS RUN THE WORLD Aviva Technographics
Aviva is a Insurance organization based in United Kingdom,
with around 29091 employees and annual revenues of $53.09 billion.
Aviva operates a diverse technology stack with applications such as
Oracle Cloud ERP, Workday Absence Management and SS&C AWD BPM,
covering areas like ERP Financial, Absence and Leave Management and Business Process Management.
Aviva has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and SS&C Technologies.
Aviva recently adopted applications including
Perceptyx Platform in 2023, Dovetail Employee Portal in 2023 and Phoebus in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Aviva’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Aviva’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Aviva technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.