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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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List of SubwayPOS Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Subway Leisure and Hospitality 410000 $10.4B United States In-House Applications SubwayPOS Point Of Sale 2019 n/a In 2019, Subway implemented SubwayPOS as the mandated Point Of Sale application for United States franchisees, requiring deployment when opening restaurants and in many transfer scenarios under the Franchise Disclosure Document. The SubwayPOS application is provided by Subway through its In-House Applications organization and is specified in the FDD as required software covering POS operations and payments. Implementation signals in the FDD indicate SubwayPOS operates with core Point Of Sale capabilities, including transaction capture, menu and order management, and payment processing, while back-office and payment manager modules are explicitly called out or reasonably inferred from the document. SubwayPOS back-office configuration supports store level operations and centralized reporting, and the payment manager module governs card acceptance and payment reconciliation workflows. The operational scope is network-wide within the United States as enforced by franchise contract language, with deployment mandated at new restaurant openings and in many transfer scenarios, creating a standardized POS footprint across franchise locations. The Franchise Disclosure Document prescribes a Technology Enhancement Fee tied to SubwayPOS installation, which implies a funded rollout and ongoing support model and establishes central governance for mandatory technology adoption and compliance. Governance implementation centers on contractual enforcement through the FDD, franchisee obligations for SubwayPOS deployment, and centralized funding via the Technology Enhancement Fee, enabling Subway to require uniform POS and payment handling across its franchise network. The SubwayPOS application name appears explicitly in franchise documentation, reinforcing SubwayPOS Point Of Sale alignment with standardized store operations and centralized support.
Subway UK & Ireland Leisure and Hospitality 10000 $5.0B United Kingdom In-House Applications SubwayPOS Point Of Sale 2015 n/a In 2015, Subway UK & Ireland implemented SubwayPOS, a Point Of Sale application deployed to franchise store operations across the region. SubwayPOS is referenced in vendor documentation and franchise support materials, indicating it is the primary store-level POS system for the UK and Ireland market. Configuration centered on store-level POS profiles, employee allocations, and operational workflows, with SubwayPOS supporting POS profile management, user role provisioning, and labor allocation workflows typical of Point Of Sale systems. This module usage is corroborated by LiveIQ documentation and SubwayPOS trademarked references in franchise support materials. Integrations include LiveIQ POS Profile integrations as documented in the LiveIQ help portal, linking SubwayPOS profile data to franchise management and organizational structures. Operational coverage is focused on store sites across the UK and Ireland, where SubwayPOS is used to manage store-level profiles and staff allocations. Governance and rollout were driven through franchise support materials and LiveIQ guidance to standardize POS profile configurations and employee assignment processes, establishing consistent operational workflows across stores. Documentation and support references are used to enforce configuration standards and ongoing operational governance for SubwayPOS in the region.
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