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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of SurveyorTech Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Pancentric Digital Insurance 14 $1M United Kingdom Software Solved SurveyorTech Survey and Questionnaire 2020 Pancentric Digital In 2020, Pancentric Digital integrated SurveyorTech with its Go-Insur PAS to enable digital property risk surveys for brokers and MGAs in the United Kingdom. The integration connected SurveyorTech, a Survey and Questionnaire application, directly into underwriting workflows within Go-Insur to accelerate remote risk assessment and support policy administration functions. The implementation leveraged the SurveyorTech remote survey and visual walkthrough capability to capture structured property inspection data and photographic evidence. Configuration focused on embedding survey initiation and submission flows into the Go-Insur user interface, aligning survey data fields with underwriting risk attributes so survey outputs could be consumed by underwriting modules. Technical integration used direct connectivity between Go-Insur and SurveyorTech to transfer survey tasks, results, and media back into policy records, enabling brokers and managing general agents to commission surveys from the PAS. Operational coverage was UK centric, with brokers and MGAs as primary users and underwriting teams consuming survey outputs as part of the risk assessment process. Pancentric Digital acted as the integration partner and executed the rollout in October 2020, changing workflows so surveys could be initiated and reviewed within the PAS rather than as separate offline activities. The work explicitly aimed to improve underwriting speed and remote risk assessment, embedding SurveyorTech Survey and Questionnaire capabilities into core underwriting operations.
QuestGates UK Insurance 450 $56M United Kingdom Software Solved SurveyorTech Survey and Questionnaire 2022 n/a In 2022, QuestGates UK acquired SurveyorTech to embed digital property surveying into its loss-adjusting and claims triage workflows across the United Kingdom. SurveyorTech was provisioned as a Survey and Questionnaire application, explicitly configured to deliver 360° capture and livestreaming capabilities for remote property surveys. The implementation focused on embedding SurveyorTech’s digital property surveying and live collaboration capabilities directly into assessor workflows for claims triage and loss adjusting. Configuration prioritized 360° media capture and live video streaming, aligned with survey orchestration and evidence capture use cases common to Survey and Questionnaire platforms, enabling real-time assessor guidance during inspections. Software Solved supported the integration, connecting SurveyorTech’s capture and streaming endpoints into QuestGates’ claims handling and triage processes. Deployment emphasized assessor-facing mobile capture and centralized media ingestion, with media assets routed into claims workflows for review by loss-adjusting teams across the UK. Governance and rollout followed the acquisition in November 2022, with implementation governance managed by QuestGates claims operations teams and integration work supported by Software Solved. The stated aim of the SurveyorTech implementation was to reduce travel and improve efficiency within loss-adjusting and claims triage operations, driving adoption through operational training and workflow adjustments to include remote survey and livestream review processes.
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