List of SyAM Asset Management Customers
Syam Software
12 Lantern Ln,
Londonderry, 03053-3905, NH,
United States
Londonderry, 03053-3905, NH,
United States
1 603-598-9575
Professional Services
12
$2M
Since 2010, our global team of researchers has been studying SyAM Asset Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SyAM Asset Management for Hardware Asset Management (HAM), IT Asset Management (ITAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SyAM Asset Management for Hardware Asset Management (HAM), IT Asset Management (ITAM) include: Naramake Elementary School Pto, a United States based Education organisation with 1200 employees and revenues of $30.0 million, Westwood (Massachusetts) Public Schools, a United States based Education organisation with 300 employees and revenues of $20.0 million, Torrington Public Schools, a United States based Education organisation with 20 employees and revenues of $4.0 million and many others.
Contact us if you need a completed and verified list of companies using SyAM Asset Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Naramake Elementary School Pto | Education | 1200 | $30M | United States | SyAM Software | SyAM Asset Management | Hardware Asset Management (HAM),IT Asset Management (ITAM) | 2017 | n/a |
In 2017, Naramake Elementary School Pto participated in the Norwalk Public Schools deployment of SyAM Asset Management. The implementation centered on SyAM Asset Management within the Hardware Asset Management (HAM),IT Asset Management (ITAM) category, establishing a unified asset and device control plane across the district environment that encompasses 19 buildings and more than 20,000 devices.
The deployment used the SyAM client pushed to new and existing endpoints, enabling the SyAM Asset Management application to inventory device location, configuration, utilization, license renewals and maintenance schedules. Operational modules implemented included Power Management to enforce role based power schedules for students, administrative staff and custodial personnel, Mobile Device Management for iOS and Chromebook app control, software push and removal, and an integrated help desk with self service portal and reporting capabilities.
Integrations included a tight connection with Google APIs to provide real time Chromebook management data into the SyAM Asset Management dashboard, enabling Chromebook state and key attributes to be updated from SyAM’s interface. The MDM capability covered both iOS device control and Chromebooks, supporting push installation and removal of apps, and feeding asset and utilization data back to the central inventory for reporting and targeted upgrades.
Governance and operational changes were implemented under the district technology office led by David Hopp, Director of Technology, with asset management, MDM and help desk responsibilities delegated to direct reports and a team that includes three data specialists, eight technicians and one help desk coordinator. New device onboarding required pushing the SyAM client which automatically enrolled assets into the centralized inventory, the help desk self service portal reduced ticket entry errors and improved ticket routing, and the district reported time savings and cost reductions from using SyAM’s integrated modules, including additional savings derived from the help desk consolidation.
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Torrington Public Schools | Education | 20 | $4M | United States | SyAM Software | SyAM Asset Management | Hardware Asset Management (HAM),IT Asset Management (ITAM) | 2017 | n/a |
In 2017 Torrington Public Schools implemented SyAM Asset Management to manage district endpoints as part of its Hardware Asset Management (HAM),IT Asset Management (ITAM) approach. The deployment covered the district environment including one high school, five elementary schools, a central office, and a mixed device inventory supporting approximately 4,000 students, with initial focus on Windows machines and later expansion to Chromebooks.
The implementation used multiple SyAM Asset Management modules, notably asset inventory for Windows and Chromebook fleets, Power Management to schedule shutdowns, and the SyAM Help Desk for ticketing and user support. Power Management was configured to shut down teacher, staff, and lab machines on a set schedule, a configuration that the district reports saves between $1,500 and $3,000 per month. The Help Desk module was configured with a public form builder to capture required student data fields and to enforce structured ticket intake from parents and students.
Architecturally the help desk was integrated with the district Active Directory for staff authentication so teachers and staff could log in with their existing torrington.org credentials. The Help Desk was made Internet accessible via a portal link on the district webpage, and a separate SyAM server was provisioned to host an open Student Help Desk that accepts non torrington.org email addresses. An email intake module was configured to automatically create tickets and populate contact fields, and help desk responses were automated to return comments to the originating email address.
Operational scope and support model shifted during rollout, with the district IT manager working directly with SyAM to configure the system over roughly a month and library media specialists assigned to staff the Student Help Desk. Ticket submission rules were initially limited to torrington.org addresses for staff and then extended by deploying the separate Student Help Desk to handle parent and student issues without altering the staff queue. The public form capability was used to require critical data points such as student name and school to reduce back and forth with parents and to enable non technical staff to triage tickets quickly.
Torrington reports concrete operational results tied to the SyAM Asset Management deployment, including resolution of over 6,000 help desk tickets in two years and more than 500 student help desk tickets by the end of the school year following the student desk rollout. The district operated two distinct help desk systems with no additional software cost and cites rapid vendor responsiveness during configuration and ongoing support. SyAM Asset Management, within the Hardware Asset Management (HAM),IT Asset Management (ITAM) category, therefore served both inventory and service desk functions across the district IT, instructional staff, and family support workflows.
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Westwood (Massachusetts) Public Schools | Education | 300 | $20M | United States | SyAM Software | SyAM Asset Management | Hardware Asset Management (HAM),IT Asset Management (ITAM) | 2018 | n/a |
In 2018, Westwood (Massachusetts) Public Schools implemented SyAM Asset Management to operationalize a district wide one to one Chromebook program for students in grades 3 through 12. The deployment of SyAM Asset Management aligned the district with a Hardware Asset Management (HAM),IT Asset Management (ITAM) capability set to capture device inventory, ticketing, insurance records, and mobile device management for a K through 12 environment serving 3,400 students.
The implementation leveraged existing SyAM Power Management clients that had been in place since 2007 to bootstrap automated inventory capture, and then turned on SyAM modules for asset management, ticketing, the insurance module, and mobile device management. Chromebook enrollment was configured to automatically create SyAM records that capture serial numbers, MAC addresses, and Google metadata, while student identity and email addresses were imported from Active Directory to associate devices with users and enable automated notifications.
Integrations were explicit and operational, SyAM was integrated with Google account information, Active Directory, and Apple procurement and deployment mechanisms to enable silent app installs and app reassignment during device refresh. The district manages more than 4,000 assets including Chromebooks, desktops, and iPads across one high school, one middle school, and five elementary schools, with Chromebooks assigned to grades 3 through 12, classroom retained for grades 3 through 5, take home for grades 6 through 12, and iPads for kindergarten and first grade.
Governance and process changes focused on disciplined recordkeeping and unified workflows, moving insurance subscriber data out of spreadsheets and into the SyAM insurance module so claims can be created at the point of service. Operational processes were restructured to include a student run help desk where students are provisioned granular SyAM accounts to create tickets, look up asset records, and receive task notifications while maintaining restricted access to sensitive data.
Reported outcomes from the deployment were operational continuity and scalability, with SyAM described as a set it and forget it service for power management and the asset management, ticketing, and insurance capabilities supplanting disparate practices. Westwood reported that the integrated SyAM deployment enabled them to manage an exponential increase in devices without increasing technical support headcount, and that the asset management and insurance functionality had become the primary focus of their SyAM usage.
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FAQ - APPS RUN THE WORLD SyAM Asset Management Coverage
SyAM Asset Management is a Hardware Asset Management (HAM), IT Asset Management (ITAM) solution from SyAM Software.
Companies worldwide use SyAM Asset Management, from small firms to large enterprises across 21+ industries.
Organizations such as Naramake Elementary School Pto, Westwood (Massachusetts) Public Schools and Torrington Public Schools are recorded users of
SyAM Asset Management for Hardware Asset Management (HAM), IT Asset Management (ITAM).
Companies using SyAM Asset Management are most concentrated in Education, with adoption spanning over 21 industries.
Companies using SyAM Asset Management are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SyAM Asset Management across Americas, EMEA, and APAC.
Companies using SyAM Asset Management range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 0%.
Customers of SyAM Asset Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified SyAM Asset Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Hardware Asset Management (HAM), IT Asset Management (ITAM).