List of TcS GENISYS Configurator Policy Management Customers
Tata Consultancy Services (TCS)
TCS House Raveline Street Corner of Hazarimal Somani Marg Near Sterling Cinema,
Mumbai, 400 001,
India
Mumbai, 400 001,
India
91 22 6778 9999
Professional Services
607979
$28.9B
Since 2010, our global team of researchers has been studying TcS GENISYS Configurator Policy Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TcS GENISYS Configurator Policy Management for Insurance Policy Administration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TcS GENISYS Configurator Policy Management for Insurance Policy Administration include: IndusInd General Insurance, formerly Reliance General Insurance, a India based Insurance organisation with 7500 employees and revenues of $835.0 million, Magma General Insurance, a India based Insurance organisation with 2000 employees and revenues of $460.0 million, Liberty General Insurance, a India based Insurance organisation with 1200 employees and revenues of $300.0 million and many others.
Contact us if you need a completed and verified list of companies using TcS GENISYS Configurator Policy Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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IndusInd General Insurance, formerly Reliance General Insurance | Insurance | 7500 | $835M | India | Tata Consultancy Services | TcS GENISYS Configurator Policy Management | Insurance Policy Administration | 2013 | Cognizant |
In 2013 IndusInd General Insurance implemented TcS GENISYS Configurator Policy Management as its Insurance Policy Administration platform to centralize policy configuration and support core underwriting and claims workflows. Tata Consultancy Services supplied the TcS GENISYS Configurator Policy Management application, while Cognizant served as the system integrator managing project and delivery activities for the insurer.
The implementation centered on the Genisys configurator and included product configuration, change request delivery, quote creation workflows for healthcare and liability products, and policy administration capabilities tied to commercial and property underwriting. Functional coverage extended to claims lifecycle touch points and coordination with claims management and risk inspection change requests, reflecting a cross-functional scope across underwriting, commercial claims, and operations departments.
Cognizant coordinated with multiple IT vendors for development, testing, user acceptance testing, deployment and training, and retained responsibility for production support and tracking of production and UAT issues. Governance emphasized change request management and requirement analysis processes to handle new business needs from underwriting, claims and operations, with end to end CR delivery and support processes instrumented through the Genisys configurator implementation.
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Liberty General Insurance | Insurance | 1200 | $300M | India | Tata Consultancy Services | TcS GENISYS Configurator Policy Management | Insurance Policy Administration | 2012 | n/a |
In 2012 Liberty General Insurance implemented TcS GENISYS Configurator Policy Management to manage core underwriting and servicing functions within its Insurance Policy Administration environment. The deployment targeted Motor and Non-Motor product lines and established a centralized platform for inward processing, policy lifecycle, claims processing, accounts, reinsurance and MIS modules across the insurer's application footprint.
The TcS GENISYS Configurator Policy Management implementation used a technology stack built on Dot Net for application logic, HTML5 for user interface, and Oracle and SQL for persistent data storage, reflecting a multi-tier application architecture with distinct presentation, application and database layers. Functional modules explicitly included inward intake, policy administration, claims, accounts, reinsurance and management information systems, with configuration and product rules managed through the GENISYS configurator to support product variants and policy rules.
Project delivery combined an inhouse L2 support team with partner teams and Tata Consultancy Services as the vendor, executing a controlled release pipeline across development, testing, UAT, pre-production and production environments. The program management remit also covered an Enterprise Data Warehouse and Data Lake on AWS as a parallel initiative in the same governance program, with project management coordinating timelines and technical decisions that linked policy administration outputs to enterprise data programs.
Governance and operational handover emphasized vendor coordination for costs and deliveries, budget securing from business sponsors, and end-to-end lifecycle activities including requirement design, development tracking, test delivery to UAT, production deployment and production sanity testing. Ongoing responsibilities included preparing user guides for service management and help desk, handling production support tasks such as data patches and configuration changes, estimating and planning infrastructure with the infra team, managing audits and audit remediation, and facilitating disaster recovery planning and DR exercise execution.
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Magma General Insurance | Insurance | 2000 | $460M | India | Tata Consultancy Services | TcS GENISYS Configurator Policy Management | Insurance Policy Administration | 2024 | n/a |
In 2024, Magma General Insurance deployed TcS GENISYS Configurator Policy Management as a central Insurance Policy Administration platform, engaging Tata Consultancy Services for the application implementation. The deployment positions TcS GENISYS Configurator Policy Management to support core policy administration workflows across underwriting, issuance, endorsements and renewals for the insurer, aligning application configuration with product catalog and policy lifecycle management requirements.
The implementation footprint includes configuration of product rules and policy workflows within TcS GENISYS Configurator Policy Management, alongside parallel product builds to reduce concentration risk. Group Health products were implemented on a new Health Policy Administration System named HealthBuzz, and a commercial line of business is being built on Insillion, both measures described as helping to derisk the Health Business from Genisys Configurator PAS. Work on Health retail products is in progress and expected to complete by end of the Financial Year 2026-27.
The architecture integrates an API Gateway to centralize service orchestration, security and traffic management, enabling faster partner onboarding, scalable integrations, improved monitoring and standardized access control for policy services. IT service management and asset lifecycle tracking are routed through ManageEngine Service Desk and Asset Management, and a Customer Communications Management tool is being implemented to handle multi-channel delivery including email, SMS, WhatsApp and print letter workflows, supporting consistent and compliant customer messaging.
Governance and adoption measures are explicit, monthly user training is being provided to drive technology absorption and operationalization of TcS GENISYS Configurator Policy Management across functions. The company reports technology absorption activities and states that benefits such as product improvement or cost reduction are not applicable for the period, while explicitly noting that HealthBuzz and Insillion developments have derisked health business exposure to Genisys Configurator PAS and that CCM rollout will enhance customer communication consistency.
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Buyer Intent: Companies Evaluating TcS GENISYS Configurator Policy Management
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FAQ - APPS RUN THE WORLD TcS GENISYS Configurator Policy Management Coverage
TcS GENISYS Configurator Policy Management is a Insurance Policy Administration solution from Tata Consultancy Services.
Companies worldwide use TcS GENISYS Configurator Policy Management, from small firms to large enterprises across 21+ industries.
Organizations such as IndusInd General Insurance, formerly Reliance General Insurance, Magma General Insurance and Liberty General Insurance are recorded users of
TcS GENISYS Configurator Policy Management for Insurance Policy Administration.
Companies using TcS GENISYS Configurator Policy Management are most concentrated in Insurance, with adoption spanning over 21 industries.
Companies using TcS GENISYS Configurator Policy Management are most concentrated in India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of TcS GENISYS Configurator Policy Management across Americas, EMEA, and APAC.
Companies using TcS GENISYS Configurator Policy Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 100%, and global enterprises with 10,000+ employees - 0%.
Customers of TcS GENISYS Configurator Policy Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified TcS GENISYS Configurator Policy Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Insurance Policy Administration.