List of Tekion Automotive CRM Customers
Pleasanton, 94588, CA,
United States
Since 2010, our global team of researchers has been studying Tekion Automotive CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tekion Automotive CRM for Automotive Dealership CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tekion Automotive CRM for Automotive Dealership CRM include: Asbury Automotive Group, a United States based Automotive organisation with 14200 employees and revenues of $9.80 billion, Carl Black Automotive Group, a United States based Automotive organisation with 150 employees and revenues of $25.0 million, Marine Chevrolet Company, a United States based Automotive organisation with 100 employees and revenues of $10.0 million, Mercedes Benz Of Plano, a United States based Automotive organisation with 22 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Tekion Automotive CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Tekion Automotive CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Asbury Automotive Group | Automotive | 14200 | $9.8B | United States | Tekion Corp | Tekion Automotive CRM | Automotive Dealership CRM | 2024 | n/a | In 2024, Asbury Automotive Group selected Tekion Automotive CRM as part of Tekion's Automotive Retail Cloud and began piloting the platform in late 2024. The engagement targets enterprise CRM and guest-experience modernization across Asbury Automotive Group's U.S. dealerships, centralizing customer records and standardizing CRM-driven workflows for sales and service operations. Tekion states the pilot aims to deliver elevated guest-centric experiences and operational efficiencies. Tekion Automotive CRM is being provisioned as a cloud-native Automotive Dealership CRM to consolidate guest profiles, lead and appointment management, and front-line guest engagement orchestration using the Retail Cloud's CRM capabilities. The implementation is structured as a pilot with a phased rollout, governance focused on pilot outcomes, and a go-live estimated 2025, indicating staged deployment and change control across dealer sites. Operational coverage explicitly spans enterprise CRM and guest experience functions across Asbury Automotive Group's U.S. dealership network. | |
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Carl Black Automotive Group | Automotive | 150 | $25M | United States | Tekion Corp | Tekion Automotive CRM | Automotive Dealership CRM | 2022 | n/a | In 2022 Carl Black Automotive Group deployed Tekion Automotive CRM within the Automotive Dealership CRM category to unify operations across multiple dealership locations. The implementation leveraged Tekion Corp’s combined dealership management system and automotive CRM capabilities to provide an enterprise view across stores and to centralize financial and customer workflows. The deployment emphasized core Tekion Automotive CRM modules for CRM-driven sales workflows, service lane and customer throughput optimization, and accelerated financial reporting. Tekion’s DMS and CRM functionality was configured to generate business forms and estimates quickly and to reduce customer time on site, reflecting category-aligned capabilities for sales, service, and finance orchestration. Integration work focused on aligning Tekion Automotive CRM with Carl Black Automotive Group’s existing processes rather than replacing named third party systems, enabling a phased rollout across multiple locations. Operational coverage included sales, service, and finance departments, with consolidated reporting and an enterprise-level financial view used for cross-store decision making. Governance and process changes accompanied the technical deployment, with Tekion customizing workflow templates and close procedures to fit dealer operations. The rollout included restructuring monthly close cadence and staff task flows so that users could operate across sales and service tasks within the Tekion application, improving throughput and standardizing form and estimate generation. Explicit outcomes reported by Carl Black Automotive Group included faster financial closes moving from closing all stores by the fifth of each month to producing reports by the third working day, a reduction in monthly operational costs from fifty to sixty thousand dollars down to the low thirty thousands, and reduced customer time at dealerships. These results reflect operational efficiency and competitive positioning enabled by Tekion Automotive CRM in the Automotive Dealership CRM category. | |
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Marine Chevrolet Company | Automotive | 100 | $10M | United States | Tekion Corp | Tekion Automotive CRM | Automotive Dealership CRM | 2022 | n/a | In 2022, Marine Chevrolet Company implemented Tekion Automotive CRM to extend its Tekion footprint after adopting Tekion ARC DMS in 2021. The Tekion Automotive CRM deployment was positioned to modernize lead management and centralize customer engagement, aligning with Automotive Dealership CRM expectations for sales pipeline and service workflow support. The implementation focused on CRM-driven sales and service processes, with configuration to support lead capture, prioritized follow up workflows, contact and opportunity management, and service appointment coordination. Deployment architecture leveraged Tekion's cloud platform paradigms, integrating customer and transaction records to enable a consistent customer 360 view across sales and service functions. Tekion Automotive CRM was integrated with the existing Tekion ARC DMS implementation, providing operational coverage across the dealership in the United States and touching both sales and service departments. Governance emphasized system adoption and standardized follow up cadences, and Tekion reports faster follow up, higher adoption, and measurable increases in market share as outcomes of the rollout. | |
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Automotive | 22 | $3M | United States | Tekion Corp | Tekion Automotive CRM | Automotive Dealership CRM | 2025 | n/a |
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Buyer Intent: Companies Evaluating Tekion Automotive CRM
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