List of Tender Support Customers
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Since 2010, our global team of researchers has been studying Tender Support customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tender Support for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tender Support for Customer Support include: Schipper & Company, U.S.A., a United States based Distribution organisation with 14 employees and revenues of $2.0 million, Tutor Trove, a United States based Education organisation with 10 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Tender Support, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Tender Support customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Schipper & Company, U.S.A. | Distribution | 14 | $2M | United States | ENTP | Tender Support | Customer Support | 2014 | n/a | In 2014, Schipper & Company, U.S.A. deployed Tender Support on their website. The 14-employee distribution firm implemented Tender Support as a web embedded Customer Support solution, using the vendor application on colorblends.com to capture customer inquiries directly from the storefront and record them in the Tender Support platform. Configuration emphasized core Customer Support capabilities typical for the category, including ticket creation from web forms, a searchable knowledge base, and real-time chat or messaging channels to handle order inquiries and product assistance. Operational scope centered on customer service and sales support functions, with internal workflows established for ticket assignment and escalation, and role based access controls for support agents to govern handling of inquiries routed from the website to Tender Support. | |
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Tutor Trove | Education | 10 | $2M | United States | ENTP | Tender Support | Customer Support | 2011 | n/a | In 2011, Tutor Trove implemented Tender Support, deploying the Tender Support Customer Support application on its public website. The deployment surfaces an on-site support layer through a site-embedded support widget, and is configured through a centralized admin console to control access and basic routing. This implementation is proportionate to Tutor Trove's small organization size, integrating customer assistance directly into the student and tutor web experience. The configuration emphasizes the Customer Support function as a front-line contact point on the company website. Functional capabilities implemented include web chat for real-time student and tutor inquiries, a ticketing queue for asynchronous follow-up, and a knowledge base to enable self-service answers. Operational scope is focused on customer support activities managed by a small internal support team, with workflows configured for inbound routing and escalation through the Tender Support admin. Governance is lightweight, relying on role-based access inside the application and site-level change control for widget behavior. The implementation ties the Tender Support Customer Support application directly to Tutor Trove's web presence to handle user-facing support interactions. |
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