List of TextMagic Touchpoint Customers
Tallinn, 13522,
Estonia
Since 2010, our global team of researchers has been studying TextMagic Touchpoint customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TextMagic Touchpoint for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TextMagic Touchpoint for Customer Engagement include: Dutch Bros Coffee, a United States based Retail organisation with 14000 employees and revenues of $739.0 million, Fort Scott Community College, a United States based Education organisation with 170 employees and revenues of $30.0 million, Wynter, a United States based Professional Services organisation with 52 employees and revenues of $5.0 million, Athenix Body Sculpting Institute, a United States based Automotive organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using TextMagic Touchpoint, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The TextMagic Touchpoint customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Athenix Body Sculpting Institute | Automotive | 10 | $1M | United States | TextMagic | TextMagic Touchpoint | Customer Engagement | 2020 | n/a |
In 2020, Athenix Body Sculpting Institute implemented TextMagic Touchpoint to centralize patient outreach across its West Coast clinics. The deployment used TextMagic Touchpoint as a Customer Engagement application to deliver mass SMS, contact management and appointment scheduling aimed at improving patient communication and reducing no shows. The implementation focused on automating booking notifications and rescheduling prompts, aligning outreach with clinical appointment workflows and front desk operations.
TextMagic Touchpoint's mass SMS, contact management and scheduling capabilities were configured to manage contact lists, appointment reminders and two way communication for booking confirmation and rescheduling. Operational scope covered Athenix's West Coast clinic sites and involved front desk staff and clinical coordinators in daily use, with the system serving as the primary patient communication channel. Reported outcomes included reduced no shows and increased bookings and rescheduling activity through coordinated reminder and outreach workflows using TextMagic Touchpoint.
|
 |
Dutch Bros Coffee | Retail | 14000 | $739M | United States | TextMagic | TextMagic Touchpoint | Customer Engagement | 2016 | n/a |
In 2016 Dutch Bros Coffee implemented TextMagic Touchpoint as a Customer Engagement application. Deployment scope included Scottsdale, Arizona retail sites where staff used TextMagic Touchpoint to support store communications, sales point interactions, and employee-facing notifications during a 2014 to 2016 operational window noted in internal staffing records.
TextMagic Touchpoint was applied to on-site sales workflows and staff education, with baristas trained on the Touchpoint sales system for menu updates and procedural changes. Functional usage included point-of-sale transaction handling at the store level, messaging to communicate menu and process updates to frontline teams, and structured steps for resolving challenging customer complaints through two-way agent and staff coordination.
Governance centered on standardized staff training and daily operational procedures, including end-of-day financial task routines and the use of Touchpoint-enabled workflows to inform supply needs and forecast short-term inventory requirements. The implementation connected Customer Engagement, store operations, and customer service functions, and explicit outcomes recorded in personnel notes included resolved customer complaints that promoted brand loyalty and increased repeat business.
|
 |
Fort Scott Community College | Education | 170 | $30M | United States | TextMagic | TextMagic Touchpoint | Customer Engagement | 2021 | n/a |
In 2021, Fort Scott Community College deployed TextMagic Touchpoint to modernize student communications and centralize SMS outreach, using the Customer Engagement platform to shift primary student-facing contact from email to text messaging. The implementation emphasized SMS campaign management and response handling to drive higher engagement with applicants and enrolled students.
TextMagic Touchpoint was configured to support bulk SMS campaigns, scheduled messaging, reusable templates, and two way texting to enable conversational follow up. Configuration focused on contact list segmentation and message templates for common workflows such as registration reminders, event notifications, and administrative alerts, aligning system capabilities with student services workflows.
Operational use spanned student facing departments across the college, sending thousands of texts per semester as part of ongoing outreach programs. Governance included standardized templates and consent handling to maintain consistent messaging and compliance with opt in requirements for SMS communications.
The deployment delivered a documented tenfold increase in response rates versus email and established SMS as a primary channel for outreach and engagement, with thousands of messages sent each semester to support admissions, retention, and student services communication objectives.
|
 |
|
Professional Services | 52 | $5M | United States | TextMagic | TextMagic Touchpoint | Customer Engagement | 2022 | n/a |
|
Buyer Intent: Companies Evaluating TextMagic Touchpoint
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||