List of Thomson Reuters HighQ Customers
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Since 2010, our global team of researchers has been studying Thomson Reuters HighQ customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Thomson Reuters HighQ for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Thomson Reuters HighQ for Collaboration include: Clifford Chance, a United Kingdom based Professional Services organisation with 3760 employees and revenues of $2.86 billion, Linklaters, a United Kingdom based Professional Services organisation with 6000 employees and revenues of $2.73 billion, Hogan Lovells, a United Kingdom based Professional Services organisation with 2800 employees and revenues of $2.68 billion, A&O Shearman, a United Kingdom based Professional Services organisation with 6076 employees and revenues of $2.60 billion, Norton Rose Fulbright, a United Kingdom based Professional Services organisation with 3000 employees and revenues of $2.26 billion and many others.
Contact us if you need a completed and verified list of companies using Thomson Reuters HighQ, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Collaboration software purchases.
The Thomson Reuters HighQ customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Collaboration software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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A&O Shearman | Professional Services | 6076 | $2.6B | United Kingdom | Thomson Reuters Elite | Thomson Reuters HighQ | Collaboration | 2020 | n/a |
In 2020, A&O Shearman implemented Thomson Reuters HighQ as a Collaboration application on their website. The deployment exposed Thomson Reuters HighQ through the firm website to provide client facing collaboration and secure content delivery for external stakeholders.
The implementation centered on Collaboration category capabilities typical of Thomson Reuters HighQ, including secure document sharing, client portals, matter centric workspaces, and workflow orchestration for collaborative legal matters. Configuration emphasized access controls, permissioning, templated workspaces, and content governance settings to meet legal risk and compliance requirements.
Operational coverage was web delivered and externally oriented, supporting client facing teams and practice groups via portal access and collaborative workspaces. Governance focused on user provisioning, document lifecycle controls, and workflow templates to standardize client engagement and collaborative project processes.
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Addleshaw Goddard | Professional Services | 3100 | $650M | United Kingdom | Thomson Reuters Elite | Thomson Reuters HighQ | Collaboration | 2020 | n/a |
In 2020 Addleshaw Goddard deployed Thomson Reuters HighQ as a client-facing Collaboration platform. The implementation places Thomson Reuters HighQ on the firm website to deliver external collaboration and client portal capabilities for legal teams and clients.
The deployment leverages core Collaboration capabilities expected from HighQ, including document management and secure client portals, knowledge management and collaboration workspaces, and workflow automation for document review and approvals. Configuration focused on template-based site provisioning, permissioned content areas, and document version control to support repeatable client engagements.
Thomson Reuters HighQ is exposed via the firm website as an external collaboration layer, providing authenticated access for client teams and internal practice groups. Integration scope reported in public sources indicates the solution is used as the firm’s web-facing collaboration channel rather than a back-office system, so web embedding and access control were central to the rollout.
Governance emphasis during the implementation centered on role-based access, content governance policies, and operational workflows for client onboarding and document lifecycle management. Rollout and operational ownership are aligned to client-facing practice groups and central knowledge management functions to sustain site provisioning and governance for the Collaboration environment.
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Ashurst | Professional Services | 4000 | $1.2B | United Kingdom | Thomson Reuters Elite | Thomson Reuters HighQ | Collaboration | 2020 | n/a |
In 2020, Ashurst implemented Thomson Reuters HighQ as a Collaboration platform and deployed Thomson Reuters HighQ on the firm website to enable client facing portals and web hosted knowledge assets. The deployment leverages Collaboration capabilities such as secure document collaboration, content publishing, and workflow orchestration consistent with the HighQ product family. Configuration emphasized web based client access and controlled external sharing to support client interactions.
Operational scope concentrated on client teams and the knowledge management function, with the Thomson Reuters HighQ implementation configured for document management, task and workflow automation, and role based access controls. Governance changes included publishing approvals and access governance to manage external and internal collaboration lifecycles. Ashurst Thomson Reuters HighQ Collaboration supports knowledge management and client engagement functions.
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Bech-Bruun | Professional Services | 500 | $85M | Denmark | Thomson Reuters Elite | Thomson Reuters HighQ | Collaboration | 2019 | n/a |
In 2019, Bech-Bruun implemented Thomson Reuters HighQ as its primary client deal room platform, deploying a cloud-based Collaboration solution to speed and secure information exchange for legal transactions. The procurement was driven by Head of IT Stefan Winquist, who cited big-time savings, enhanced security, improved accuracy reporting and improved customer satisfaction as rationale for selecting Thomson Reuters HighQ.
The implementation focused on a secure deal room architecture, with configuration work to support document management, granular permissioning, collaboration workflows, audit trails and reporting capabilities consistent with an enterprise client portal. Thomson Reuters HighQ was configured to centralize client-facing project workspaces and to provide role-based access controls and activity reporting to support compliance and case governance.
Operational scope covered client deal teams and practice groups within the Danish law firm, consolidating external collaboration and secure file exchange on a cloud platform. The deployment emphasized information-sharing workflows between internal lawyers and external counterparties, standardizing how documents and status reporting were managed across transactions.
Governance and rollout were led from IT, with process standardization to drive consistent deal room usage and reporting across engagements, and selection outcomes reported by the Head of IT included time savings, stronger security postures and higher accuracy in reporting that contributed to improved customer satisfaction. The Thomson Reuters HighQ deployment serves as Bech-Bruun Collaboration infrastructure for secure client deal management.
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Bevan Brittan | Professional Services | 650 | $100M | United Kingdom | Thomson Reuters Elite | Thomson Reuters HighQ | Collaboration | 2016 | n/a |
In 2016 Bevan Brittan implemented Thomson Reuters HighQ as a Collaboration solution to provide a cloud based data room and document sharing workspace for Business Support Services and fee earners. The Thomson Reuters HighQ deployment served as the firm level Collaboration platform used for uploading and downloading client and matter documents, and it was adopted operationally by a 13 person Business Support Services team operating across four sites.
The implementation emphasized document management and secure file sharing capabilities common to Collaboration platforms, including workspace organization, controlled access and permissions, and virtual file closure workflows. Thomson Reuters HighQ was used to support routine reprographics and administrative tasks, meeting pack preparation and the daily handling of scanned and bound documents, aligning platform configuration with those functional needs.
Operationally the rollout was coordinated with the Business Change Analyst and Business Support Team leadership, and it supported a focused file closure initiative that cleared over 800 physical file closures and 400 virtual closures in six months. The platform was also integrated into day to day practice by reception, administration and reprographics staff, and it was referenced as the point of upload and download for event materials and marketing collateral used in firm seminars.
Governance and process change accompanied the HighQ deployment, with development and enforcement of Standard Operating Procedures across four sites, targeted staff recruitment and training, monthly one to ones and annual appraisals, and the creation of a tracking process to shift routine work from fee earners to Business Support Services. The team produced business cases for staffing and new ways of working, and explicit outcomes reported include reduced complaints through training and process improvements.
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Professional Services | 3000 | $820M | United Kingdom | Thomson Reuters Elite | Thomson Reuters HighQ | Collaboration | 2020 | n/a |
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Professional Services | 1000 | $83M | United Kingdom | Thomson Reuters Elite | Thomson Reuters HighQ | Collaboration | 2020 | n/a |
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Professional Services | 800 | $150M | United Kingdom | Thomson Reuters Elite | Thomson Reuters HighQ | Collaboration | 2022 | n/a |
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Professional Services | 1000 | $147M | United Kingdom | Thomson Reuters Elite | Thomson Reuters HighQ | Collaboration | 2020 | n/a |
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Professional Services | 1006 | $296M | United Kingdom | Thomson Reuters Elite | Thomson Reuters HighQ | Collaboration | 2020 | n/a |
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Buyer Intent: Companies Evaluating Thomson Reuters HighQ
- Zoetis, a United States based Healthcare organization with 13800 Employees
- Krono, a India based Professional Services company with 120 Employees
- Hannes Snellman, a Sweden based Professional Services organization with 500 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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| Zoetis | Healthcare | 13800 | $9.3B | United States | 2025-05-03 | |
| Krono | Professional Services | 120 | $10M | India | 2025-02-24 | |
| Hannes Snellman | Professional Services | 500 | $60M | Sweden | 2025-01-03 | |
| Banking and Financial Services | 10 | $1M | Norway | 2024-09-06 | ||
| Professional Services | 1300 | $600M | Canada | 2024-06-24 |