Norton Rose Fulbright
3 More London Pl,
London, SE1 2AQ,
United Kingdom
London, SE1 2AQ,
United Kingdom
44 20 7283-6000
Professional Services
Norton Rose Fulbright Technographics
Norton Rose Fulbright Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Norton Rose Fulbright and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Norton Rose Fulbright employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Norton Rose Fulbright has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2016, Mercer Darwin Benefits (formerly Thomsons Online Benefits) for Benefits Administration in 2016, Bespoke Legal Case Management Systems for Case Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Norton Rose Fulbright is running and its propensity to invest more and deepen its relationship with SAP , Infor , nQueue Billback or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Norton Rose Fulbright revenues, which have grown to $2.26 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Norton Rose Fulbright intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Norton Rose Fulbright Tech Stack and Enterprise Applications
Norton Rose Fulbright ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Aderant Expert | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Norton Rose Fulbright prepared practice management data from Aderant Expert for migration to SAP ERP ECC 6.0 as part of a global finance transformation program. The effort was led by a regional data lead working with the global business transformation team, focusing on readiness of master data and transactional records for an ERP Financial deployment.
The SAP ERP ECC 6.0 implementation centered on core ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, fixed assets and financial reporting, with emphasis on chart of accounts harmonization and financial master data normalization. Configuration work emphasized mapping account hierarchies, intercompany accounting rules and reconciliation workflows to align practice billing data with SAP financial structures.
Migration engineering involved extracting and staging data from Aderant Expert, applying transformation and validation routines, and preparing load files for SAP ERP ECC 6.0 while preserving audit trails from the practice management system. Operational scope covered finance and practice management processes, with regional finance teams coordinating cutover windows and record validation across affected offices in coordination with the global team.
Governance established data stewardship and signoff gates, a global to regional workflow for mapping decisions and a phased cutover to reduce transactional disruption, with the regional data lead accountable for migration readiness. The narrative links Norton Rose Fulbright SAP ERP ECC 6.0 ERP Financial to finance and practice management functions through structured data preparation and migration governance.
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ERP Financial | ERP |
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2016 | 2016 |
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Expense Management | ERP |
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2010 | 2010 |
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Expense Management | ERP |
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2012 | 2012 |
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Expense Management | ERP |
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2020 | 2020 |
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Expense Management | ERP |
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2020 | 2020 |
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Norton Rose Fulbright HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mercer | Legacy | Mercer Darwin Benefits (formerly Thomsons Online Benefits) | Benefits Administration | HCM | n/a | 2016 | 2016 |
In 2016 Norton Rose Fulbright implemented Mercer Darwin Benefits, formerly Thomsons Online Benefits, to centralize Benefits Administration for its EMEA workforce under the firmwide Reward and Benefits function. The deployment was positioned to support HR and Reward operations for both Business Services and Fee Earners, with administration responsibilities owned by the Senior Reward and Benefits Advisor and the Reward and Benefits team across the region.
The implementation leveraged Mercer Darwin Benefits to manage core benefits administration capabilities including enrollment and eligibility workflows, lifecycle administration for PMI, PHI, Life Assurance and Pension plans, and flexible benefits configuration. The solution was configured to support online self-service enrollment and portal-based administration, aligning with standard Benefits Administration functional modules for eligibility rules, plan configuration, and consolidated employee benefits records.
Operational coverage explicitly included the EMEA region, monthly onboarding presentations for new joiners, and ongoing management of relationships with third-party benefits providers through the online portal. The Reward and Benefits team used the Mercer Darwin Benefits portal as the primary interface for benefits communications and vendor interaction, consolidating administration tasks and vendor touchpoints under a single platform.
Governance and process changes accompanied the rollout, with responsibilities for the annual salary review process, market benchmarking using Willis Towers Watson, and preparation of proposals for the Salary Review Committee remaining integrated with benefits administration activities. Documented outcomes included delivery of a new Business Services salary structure across EMEA and project management of a new recognition programme, reflecting coordinated reward and benefits governance during the Mercer Darwin Benefits implementation.
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Benefits Administration | HCM |
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2018 | 2018 |
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Benefits Administration | HCM |
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2016 | 2017 |
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Compensation Management | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2009 | 2009 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2017 |
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Task Management | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Norton Rose Fulbright ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Redbrick Solutions | Legacy | Bespoke Legal Case Management Systems | Case Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Norton Rose Fulbright deployed Bespoke Legal Case Management Systems, classified as Case Management. The implementation centered on a bespoke matter and client lifecycle platform that is surfaced on the Norton Rose Fulbright website and designed to support fee earners and client service teams across core practice groups in the United Kingdom.
Bespoke Legal Case Management Systems was configured to provide core Case Management capabilities, including matter intake and opening workflows, matter management, document and correspondence management, time recording and billing preparation, workflow automation, and operational reporting. Configuration emphasized practice specific templates and matter type classification to align with legal practice workflows.
The solution was delivered by vendor Redbrick Solutions and is surfaced through the firm website to enable client intake and public facing matter status visibility. Operational coverage was focused on legal teams and client service units across UK practice groups, with the platform acting as the central matter repository and primary casework orchestration layer.
Governance for the deployment established role based access controls, practice level configuration ownership, and centralized data stewardship to maintain matter records and document integrity. Rollout followed practice group onboarding cycles with configuration and training layered by practice area and matter complexity.
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Legal Time and Billing | ERP Services and Operations |
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2020 | 2020 |
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Legal Time and Billing | ERP Services and Operations |
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2020 | 2020 |
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Legal Time and Billing | ERP Services and Operations |
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2020 | 2020 |
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Norton Rose Fulbright AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Speech Recognition AI | AI-Powered Application |
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2020 | 2020 |
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Norton Rose Fulbright Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Norton Rose Fulbright Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Norton Rose Fulbright Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Norton Rose Fulbright CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Legal CRM | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Norton Rose Fulbright EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2018 | 2018 |
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Norton Rose Fulbright TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Norton Rose Fulbright PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Norton Rose Fulbright IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Norton Rose Fulbright CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Norton Rose Fulbright
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Finance | Director | Finance | |
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National Head of Human Resources | Director | HR | |
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Managing Partner | Manager | Finance | |
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Finance Operations Manager | Manager | Finance | |
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Head of IT Operations Australia & Regional Head of Service Delivery - APAC | Director | IT | |
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Global Chief Operating Officer Shared Services | CXO | Finance | |
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Partner and Head of Financial Institutions | Director | Finance | |
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Business Information Manager | Manager | IT | |
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Manager, Accounts Payable | Manager | Finance | |
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Director, People and Development | Director | HR | |
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Finance Director | Director | Finance | |
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Financial Controller | Director | Finance | |
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CIO EMEA & Global Head of IT Transformation | Director | IT | |
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Global Head of IT Controls | Director | IT | |
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Finance Systems and Reporting Manager | Manager | IT | |
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Global IT Finance Manager | Manager | IT | |
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Global Head of PMO | Director | Finance | |
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Partner - Head of Technology and Innovation | Director | IT | |
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Accounts Payable Manager | Manager | Finance | |
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Procurement Specialist - Interim | Manager | Procurement | |
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CIO EMEA | CXO | IT | |
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SAP BI Reporting Lead | Manager | IT | |
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Global Head of GPMS IT | Director | Finance | |
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SAP Solution Delivery Lead | Manager | IT | |
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Payroll Officer | Manager | Finance | |
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National Head of HR Operations | Director | HR | |
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HR Director - Europe, Middle East & Asia | Director | HR | |
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Head of Global Business Process Transformation | Director | Finance | |
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SAP BI Manager | Manager | IT | |
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Head of Legal Operations Consulting | Director | Legal | |
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Chief Compliance Officer | CXO | Finance | |
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Senior Legal Project Manager | Manager | Legal | |
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Risk and Compliance Officer | Manager | Risk | |
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Global Head of ERP & Applications | Director | IT | |
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Head of Programmes (EMEA IT) | Director | Finance | |
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CHRO | CXO | HR | |
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People and Culture Business Partner | Director | HR | |
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Payroll Manager | Manager | HR | |
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Director - People & Culture Business Partnering | Director | HR | |
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Apps Being Evaluated by Norton Rose Fulbright Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Norton Rose Fulbright IT executives and key decision makers. This section highlights Norton Rose Fulbright's latest recorded technology evaluations, including Jeppesen Crew Planning for Workforce Planning on 2026-04-02 and Aderant Expert for Legal Practice Management on 2025-01-16. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Norton Rose Fulbright digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-04-02 | Norton Rose Fulbright | Evaluated | Boeing Jeppesen | Jeppesen Crew Planning | Workforce Planning | HCM |
| 2025-01-16 | Norton Rose Fulbright | Evaluated | Aderant | Aderant Expert | Legal Practice Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Norton Rose Fulbright Technographics
Norton Rose Fulbright is a Professional Services organization based in United Kingdom,
with around 3000 employees and annual revenues of $2.26 billion.
Norton Rose Fulbright operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Mercer Darwin Benefits (formerly Thomsons Online Benefits) and Bespoke Legal Case Management Systems,
covering areas like ERP Financial, Benefits Administration and Case Management.
Norton Rose Fulbright has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Mercer and Redbrick Solutions.
Norton Rose Fulbright recently adopted applications including
Bryter Automation Platform in 2022, Coveo Relevance Cloud in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Norton Rose Fulbright’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Norton Rose Fulbright’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Norton Rose Fulbright technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.