Linklaters
One Silk St,
London, EC2Y 8HQ,
United Kingdom
London, EC2Y 8HQ,
United Kingdom
44 20 7456-2000
Professional Services
Linklaters Technographics
Linklaters Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Linklaters and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Linklaters employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Linklaters has purchased the following applications: Kofax ReadSoft Online for AP Automation in 2017, edays Absence Management for Absence and Leave Management in 2015, BigHand Dictation and Speech Recognition for Speech Recognition AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Linklaters is running and its propensity to invest more and deepen its relationship with Tungsten Automation , SAP , nQueue Billback or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Linklaters revenues, which have grown to $2.73 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Linklaters intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Linklaters Tech Stack and Enterprise Applications
Linklaters ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Kofax ReadSoft Online | AP Automation | ERP | n/a | 2017 | 2017 |
In 2017, Linklaters implemented Kofax ReadSoft Online as an AP Automation solution to standardize expense submission and invoice capture workflows within the firm. The deployment was used by legal secretaries and fee earners in the Dispute Resolution department for preparing and submitting expense forms through Readsoft, aligning with accounts payable and expense management business functions. Tungsten Automation is listed as the vendor associated with the implementation.
Configuration centered on Kofax ReadSoft Online's AP Automation capabilities, including OCR based document capture, automated invoice and expense routing, and exception handling to support fee earner expense reporting. Operational notes indicate use for client and matter level expense recording and related administrative workflows, with governance and submission ownership retained by departmental administrative staff who maintained client details and submitted expenses. The narrative restates Kofax ReadSoft Online to clarify that Linklaters Kofax ReadSoft Online AP Automation supported day to day expense and invoice capture for the firm's fee earners and secretarial staff.
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ERP Financial | ERP |
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2020 | 2020 |
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ERP Financial | ERP |
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2006 | 2006 |
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Expense Management | ERP |
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2020 | 2020 |
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Expense Management | ERP |
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2020 | 2020 |
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Subscription and Recurring Billing | ERP |
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2020 | 2020 |
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Linklaters HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| edays Absence Management | Legacy | edays Absence Management | Absence and Leave Management | HCM | n/a | 2015 | 2015 |
In 2015 Linklaters implemented edays Absence Management in the Absence and Leave Management category to centralize HR absence and leave administration across the firm. The edays Absence Management deployment supported absence tracking, configurable leave types, approval workflows and absence reporting, aligning the application to HR and legal compliance requirements.
Business analysts led requirements gathering, conducting AS-IS and TO-BE workshops, producing BRDs and use cases, and defining functional and non functional requirements for edays Absence Management. Implementation activities included data mapping, validation and secure migration of critical legal and personnel records, coordination with DocuSign and the Global Legal Database migration program, and enabling downstream reporting via Qlik Sense. Governance work formalized stakeholder alignment with HR and legal teams, configuration of approval workflows and audit controls, and phased rollout planning to minimize operational disruption.
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Compensation Management | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2018 | 2018 |
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HR Service Delivery | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Task Management | HCM |
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2021 | 2021 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Analytics | HCM |
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2018 | 2018 |
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Linklaters AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BigHand | Legacy | BigHand Dictation and Speech Recognition | Speech Recognition AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Linklaters implemented BigHand Dictation and Speech Recognition. Linklaters deployed BigHand Dictation and Speech Recognition as a Speech Recognition AI solution on their website to capture dictation and convert audio to text for legal documentation workflows. The implementation leverages category-standard capabilities including real-time dictation capture, automated transcription, and workflow orchestration for handoff to transcription or review queues.
Configuration emphasizes web-based front-end integration so users can record and submit audio directly through the site, with BigHand Dictation and Speech Recognition managing speech-to-text processing and dictation session management. Operational coverage centers on attorney and support staff document creation and transcription workflows within the firm, and governance is structured around centralized configuration and role-based access to control who can create, submit, and review dictated content. Linklaters BigHand Dictation and Speech Recognition supports core legal practice functions by embedding Speech Recognition AI functionality into existing client-facing and internal documentation processes.
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Linklaters Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2013 | 2013 |
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Data Warehouse | Analytics and BI |
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2023 | 2023 |
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Linklaters Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2021 | 2022 |
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Linklaters Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2024 | 2025 |
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Intelligent Document Processing | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2017 | 2017 |
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Linklaters CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Legal CRM | CRM |
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2013 | 2013 |
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Legal CRM | CRM |
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2020 | 2020 |
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Marketing Automation, Legal CRM | CRM |
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2020 | 2020 |
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Linklaters ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Linklaters TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Linklaters PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Linklaters IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Database Management, Open-Source Database | IaaS |
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2021 | 2021 |
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Linklaters CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Linklaters
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Finance Process and Infrastructure | Director | Finance | |
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Chief Operating Officer Western Europe | CXO | Finance | |
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Finance Manager | Manager | Finance | |
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Head of Information & Research | Director | IT | |
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Head of ISS Strategy, Planning & Solutions | Director | Finance | |
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Financial/ Management Accountant | Manager | Finance | |
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Financial Controller | Director | Finance | |
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Global IT Service Manager | Manager | IT | |
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Global Chief Operating officer and Chief Information Officer | CXO | IT | |
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Divisional Finance Manager | Manager | Finance | |
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Client & Corporate Services and Global Travel Manager | Manager | Customer Service | |
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Global Head of Strategic Sourcing and Supplier Management, Linklaters | Director | Procurement | |
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IT Sourcing & Supplier Manager | Manager | Procurement | |
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Internal Audit Manager | Manager | Risk | |
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Finance & Business Manager | Manager | Finance | |
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Head of Internal Audit & Group Reporting | Director | Risk | |
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Head of HR - London | Director | HR | |
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Head of HR | Director | HR | |
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Chief Information Officer | CXO | IT | |
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SAP SD/PS Consultant | Manager | IT | |
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SAP Infrastructure Consultant | Manager | IT | |
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SAP Development & BI Team Lead | Manager | IT | |
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Global Head of Devices, Data, Collaboration & Business Continuity | Director | HR | |
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Chief Human Resources Officer | CXO | HR | |
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SAP Team Manager | Manager | IT | |
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Partner Recruitment Manager | Manager | HR | |
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Head of Global Mobility & Senior BT Recruitment Manager | Director | HR | |
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Divisional Head of HR - Corporate | Director | HR | |
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Director, Diversity & Talent | Director | HR | |
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Head of law and compliance | Director | Finance | |
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Deputy Head of Regulatory Compliance | Director | Finance | |
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Director - Legal & Risk Department, Global Head of Contentious Risk | Director | Legal | |
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Legal and Compliance Manager | Manager | Legal | |
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HR Manager | Manager | HR | |
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Senior HR Manager | Manager | HR | |
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HR Director, UK | Director | HR | |
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SAP Team Lead | Manager | IT | |
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Group Financial Controller | Director | Finance | |
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Global Head of Reward | Director | HR | |
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Head of HR Systems | Director | IT | |
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Payroll Services Manager | Manager | HR | |
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Apps Being Evaluated by Linklaters Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Linklaters IT executives and key decision makers. This section highlights Linklaters's latest recorded technology evaluations, including Enable Pitch Perfect for Intelligent Document Processing on 2026-04-01, Microsoft Dynamics 365 Retail POS for Point Of Sale on 2025-12-15, and Asseco Macrologic ERP for ERP Financial on 2025-07-16. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Linklaters digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-04-01 | Linklaters | Evaluated | Harbor | Enable Pitch Perfect | Intelligent Document Processing | Content Management |
| 2025-12-15 | Linklaters | Evaluated | Microsoft | Microsoft Dynamics 365 Retail POS | Point Of Sale | ERP Services and Operations |
| 2025-07-16 | Linklaters | Evaluated | Asseco Business Solutions | Asseco Macrologic ERP | ERP Financial | ERP |
| 2025-07-01 | Linklaters | Evaluated |
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Application Hosting and Computing Services | IaaS |
FAQ - APPS RUN THE WORLD Linklaters Technographics
Linklaters is a Professional Services organization based in United Kingdom,
with around 6000 employees and annual revenues of $2.73 billion.
Linklaters operates a diverse technology stack with applications such as
Kofax ReadSoft Online, edays Absence Management and BigHand Dictation and Speech Recognition,
covering areas like AP Automation, Absence and Leave Management and Speech Recognition AI.
Linklaters has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tungsten Automation, edays Absence Management and BigHand.
Linklaters recently adopted applications including
Litera Contract Companion in 2024, SAP BW/4HANA in 2023 and Bryter Automation Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Linklaters’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Linklaters’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Linklaters technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.