List of Tidio Live Chat Customers
San Francisco, 94105, CA,
United States
Since 2010, our global team of researchers has been studying Tidio Live Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tidio Live Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tidio Live Chat for Chatbots and Conversational AI include: AirPak, a Nicaragua based Banking and Financial Services organisation with 8000 employees and revenues of $3.60 billion, Raya Cx, a Egypt based Professional Services organisation with 10000 employees and revenues of $3.00 billion, Asl Caserta Italy, a Italy based Healthcare organisation with 5000 employees and revenues of $2.78 billion, Baoviet Vietnam, a Vietnam based Insurance organisation with 6000 employees and revenues of $2.41 billion, Vertex Aerospace, a United States based Aerospace and Defense organisation with 4500 employees and revenues of $1.60 billion and many others.
Contact us if you need a completed and verified list of companies using Tidio Live Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The Tidio Live Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1-800-Packouts | Construction and Real Estate | 50 | $8M | United States | Tidio | Tidio Live Chat | Chatbots and Conversational AI | 2021 | n/a |
In 2021, 1-800-Packouts deployed Tidio Live Chat on its public website. The deployment leverages Chatbots and Conversational AI capabilities to deliver a web-based live chat widget, automated conversational workflows, and proactive messaging to engage visitors and capture inbound inquiries.
Tidio Live Chat was implemented as a cloud-hosted widget embedded via client-side script and managed through a centralized Tidio admin console. The configuration included canned responses, chatbot flows for basic qualification and lead capture, proactive message rules, and visitor monitoring, with operational coverage focused on customer support and field operations teams and role-based administration managed by a small internal admin team.
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100% Bebe | Retail | 10 | $1M | Portugal | Tidio | Tidio Live Chat | Chatbots and Conversational AI | 2019 | n/a |
In 2019, 100% Bebe implemented Tidio Live Chat on its public website, deploying the Tidio Live Chat widget to enable on-site customer conversations. The deployment aligns with the Chatbots and Conversational AI category and was implemented as a front-end embedded chat widget configured through the Tidio management console.
Configuration work included live chat routing, automated message workflows, and visitor session tracking, reflecting standard Chatbots and Conversational AI functional capabilities. Operational coverage is focused on the ecommerce customer service workflow on the company website, operated by the retailer's small support and sales staff, with governance centered on message templates and availability schedules rather than back-office integrations.
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10Am Communications | Professional Services | 10 | $1M | Singapore | Tidio | Tidio Live Chat | Chatbots and Conversational AI | 2022 | n/a |
In 2022, 10Am Communications deployed Tidio Live Chat on its website. The Tidio Live Chat application functions as a web-embedded customer engagement layer for the Singapore professional services firm, categorized in Chatbots and Conversational AI and applied to front-line sales and client service touchpoints.
Deployment is implemented as a client-side widget embedded into the company website, providing live chat, chat automation, and visitor messaging capabilities consistent with Chatbots and Conversational AI solutions, including basic lead capture and real-time messaging workflows. Operational ownership and configuration are concentrated within a compact internal team given the company size, with lightweight governance covering message templates, automation triggers, and routing rules to preserve consistent external communications.
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123 Backflow Testing | Construction and Real Estate | 10 | $1M | United States | Tidio | Tidio Live Chat | Chatbots and Conversational AI | 2018 | n/a |
In 2018, 123 Backflow Testing implemented Tidio Live Chat on its public website. The deployment embeds the Tidio Live Chat widget to provide Chatbots and Conversational AI functionality directly on customer-facing pages, enabling web-based conversational engagement for inquiries and service requests. 123 Backflow Testing uses Tidio Live Chat to support customer support and lead capture workflows tied to its core field services business function.
The implementation configures the Tidio Live Chat widget with a combination of live agent inbox handling and automated message flows typical of chatbots, focusing on initial contact capture and routing of basic appointment or service questions. Administration and operational control are handled at the site level through the Tidio Live Chat account, with chat access provisioned to staff who manage incoming customer messages. No additional third-party system integrations are documented in the source for this deployment.
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13rushes | Professional Services | 10 | $2M | Singapore | Tidio | Tidio Live Chat | Chatbots and Conversational AI | 2020 | n/a |
In 2020, 13rushes deployed Tidio Live Chat on their website. Tidio Live Chat operates as the customer-facing conversational layer and is categorized under Chatbots and Conversational AI. The implementation is a browser-embedded web chat instance instrumented on the public site https://www.13rushes.com, configured to surface real-time messaging to visitors and to host scripted chatbot flows for routine inquiries. The deployment footprint aligns with a small professional services organization of about 10 employees in Singapore, keeping operational scope focused on client engagement and lead capture on the site.
Configuration centers on the chat widget, automated response flows, and a live agent console for client-facing staff, reflecting standard Chatbots and Conversational AI capabilities such as session-based messaging and visitor context routing. The integration architecture is limited to website embedding via a page script, with operational management conducted through the Tidio Live Chat admin console rather than on-premises infrastructure. Governance and rollout were compact, with chat configuration and script deployment applied at the site level and day-to-day moderation and routing handled by client-facing team members. This insight emphasizes the structural deployment and operational coverage of Tidio Live Chat within 13rushes rather than quantified outcomes.
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Leisure and Hospitality | 75 | $8M | Philippines | Tidio | Tidio Live Chat | Chatbots and Conversational AI | 2019 | n/a |
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Professional Services | 10 | $2M | Singapore | Tidio | Tidio Live Chat | Chatbots and Conversational AI | 2023 | n/a |
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Media | 10 | $1M | Malaysia | Tidio | Tidio Live Chat | Chatbots and Conversational AI | 2022 | n/a |
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Professional Services | 10 | $1M | South Africa | Tidio | Tidio Live Chat | Chatbots and Conversational AI | 2019 | n/a |
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Professional Services | 25 | $6M | United States | Tidio | Tidio Live Chat | Chatbots and Conversational AI | 2025 | n/a |
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Buyer Intent: Companies Evaluating Tidio Live Chat
- Tabs, a United States based Professional Services organization with 171 Employees
- Price Engines UK, a United Kingdom based Professional Services company with 30 Employees
- Martin Dow, a Pakistan based Life Sciences organization with 884 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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