List of Troop Messenger Customers
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Since 2010, our global team of researchers has been studying Troop Messenger customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Troop Messenger for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Troop Messenger for Collaboration include: European Space Agency - ESA, a France based Aerospace and Defense organisation with 2300 employees and revenues of $7.20 billion, Transgrid, a Australia based Utilities organisation with 1750 employees and revenues of $540.0 million, Ministry Of Foreign Affairs, a Singapore based Government organisation with 1616 employees and revenues of $341.0 million and many others.
Contact us if you need a completed and verified list of companies using Troop Messenger, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Troop Messenger customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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European Space Agency - ESA | Aerospace and Defense | 2300 | $7.2B | France | Troop Messenger | Troop Messenger | Collaboration | 2022 | n/a |
In 2022, European Space Agency - ESA deployed Troop Messenger under the Collaboration category to provide secure internal communications for its engineering and operations teams across Europe. The implementation targeted mission support workflows and secure document exchange for engineering and operations staff, aligning the Collaboration application with operational communications needs.
Troop Messenger was configured as an on premise, air gapped secure deployment inferred from the vendor government and on premise positioning, reflecting defense grade collaboration architectures. Troop Messenger modules implemented included secure messaging, encrypted file exchange, group channels for team coordination, presence and identity controls, and voice and video collaboration consistent with Collaboration application capabilities.
Architecturally the implementation centered on on premise servers, network isolation, enterprise encryption, and role based access control to separate engineering and operations domains. Integrations with other enterprise systems were not specified, and the operational coverage focused on ESA engineering and operations teams in Europe supporting mission related communications.
Governance activities included role based provisioning, information handling policies, and a staged rollout to mission support teams to preserve operational security and continuity. The deployment improved mission support communications and secure document exchange according to the source notes.
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Ministry Of Foreign Affairs | Government | 1616 | $341M | Singapore | Troop Messenger | Troop Messenger | Collaboration | 2021 | n/a |
In 2021, Ministry Of Foreign Affairs implemented Troop Messenger as a Collaboration application to provide encrypted internal messaging for diplomatic and consular communications across Singapore missions and ministry teams. The deployment focused on centralizing secure communications for intra-ministry staff and overseas mission personnel under a single Collaboration platform.
Troop Messenger was configured to support encrypted messaging, group channels, secure file sharing, presence and threaded conversations, aligned to standard Collaboration functional workflows for message confidentiality and operational coordination. Administrative controls and role based access were applied to segregate diplomatic and consular user groups and to enforce communication boundaries between mission teams and central ministry units.
An on-premise or self-hosted deployment is inferred from Troop Messenger's government and air-gapped offering on the vendor site, this inference is not confirmed by a dedicated case study. Governance emphasis for the Troop Messenger deployment included centralized administration, encryption key considerations and policy controls for message access and retention to support secure diplomatic communications across Singaporean missions and teams.
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Transgrid | Utilities | 1750 | $540M | Australia | Troop Messenger | Troop Messenger | Collaboration | 2020 | n/a |
In 2020, Transgrid implemented Troop Messenger. Troop Messenger was deployed as a Collaboration solution to support internal communications and field to office coordination across Transgrid's operational and engineering teams in Australia.
The implementation emphasized secure messaging, persistent chat channels, and encrypted file sharing to support network operations and engineering workflows. Configuration included role based access controls, team channels for field crews, and group messaging designed for incident coordination and operational dispatch. Deployment architecture was consistent with Troop Messenger vendor options, and usage is inferred to be SaaS or on premise to align with typical utility operator requirements for data control and availability.
Operational coverage focused on network operations, field crews, and engineering teams across Transgrid sites in Australia, aligning Troop Messenger with operational communications and document exchange workflows. Governance integrated messaging policies with operational roles and access controls, and Troop Messenger as a Collaboration application was configured to support secure file transfer and auditable communications for network operations.
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Buyer Intent: Companies Evaluating Troop Messenger
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