List of TrueSocialMetrics Customers
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Since 2010, our global team of researchers has been studying TrueSocialMetrics customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TrueSocialMetrics for Customer Analytics from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TrueSocialMetrics for Customer Analytics include: Kinly, a Netherlands based Professional Services organisation with 1100 employees and revenues of $302.0 million, We Are Very Social, a United Kingdom based Professional Services organisation with 1300 employees and revenues of $200.0 million, Pivot Point International, a United States based Education organisation with 80 employees and revenues of $8.0 million and many others.
Contact us if you need a completed and verified list of companies using TrueSocialMetrics, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The TrueSocialMetrics customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Kinly | Professional Services | 1100 | $302M | Netherlands | TrueSocialMetrics | TrueSocialMetrics | Customer Analytics | 2021 | n/a |
In 2021 Kinly implemented TrueSocialMetrics as a centralized Customer Analytics solution to analyze content performance and competitor landscapes for its owned social channels. The deployment placed TrueSocialMetrics into the customer experience and communications functions, supporting workplace communications and marketing teams across EMEA. The implementation emphasized channel-level analytics for owned social properties delivered via the vendor SaaS platform and centralized reporting for regional communications workflows.
TrueSocialMetrics was configured to deliver content performance metrics, competitor landscape benchmarking, and channel dashboards, enabling recurring reporting and insight workflows for communications and customer experience teams. Implemented capabilities included time series engagement metrics, content-level performance tracking, and competitive benchmarking consolidated into role specific dashboards for communications leads and regional marketing managers. Governance focused on aligning reporting cadence and responsibility across EMEA teams, embedding social analytics into communications planning and customer experience operations.
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Pivot Point International | Education | 80 | $8M | United States | TrueSocialMetrics | TrueSocialMetrics | Customer Analytics | 2020 | n/a |
In 2020, Pivot Point International implemented TrueSocialMetrics to support Customer Analytics for its marketing and education outreach across North America. The vendor testimonial indicates a SaaS adoption of TrueSocialMetrics that centralized social media monitoring and engagement analytics for program-level visibility.
TrueSocialMetrics was configured to track social media engagement across multiple channels and to identify which posts drive the most activity. Implemented capabilities focused on multi-channel engagement tracking, post-level performance attribution, and audience interaction analysis, enabling content planning and campaign prioritization for marketing and education functions.
The deployment was scoped to marketing and education teams across North America, with configuration emphasis on channel taxonomy and content tagging to align analytics with outreach objectives. Module usage details and exact implementation timeline were not published by the vendor, so governance and rollout specifics remain undisclosed.
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We Are Very Social | Professional Services | 1300 | $200M | United Kingdom | TrueSocialMetrics | TrueSocialMetrics | Customer Analytics | 2018 | n/a |
In 2018, We Are Very Social adopted TrueSocialMetrics under a SaaS subscription to serve as its social media measurement and reporting platform. TrueSocialMetrics functions as the company's Customer Analytics application supporting marketing and analytics functions for Europe and global campaign reporting.
The deployment focused on aggregation of cross channel metrics across social platforms, consolidation of KPIs, and export of prepared datasets into dashboard environments for insight driven campaign decisions. Implemented capabilities included multichannel metric ingestion, standardized reporting pipelines, scheduled exports, and data staging for dashboard consumption. TrueSocialMetrics provided the measurement and reporting modules required to transform raw social data into campaign level metrics used by analytics teams.
Operational ownership rested with marketing and analytics teams, who configured measurement taxonomies, schedule cadences for reporting, and dashboard export routines within the SaaS configuration. The implementation supported campaign segmentation and cross channel attribution workflows and centralized metric definitions to ensure comparability across markets. Integrations consisted of exporting data into external dashboards and data presentation layers as part of standard Customer Analytics practice.
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