Pivot Point International
1560 Sherman Avenue, Suite 700,
Evanston, 60201, IL,
United States
Evanston, 60201, IL,
United States
1 800-886-4247
Education
Pivot Point International Technographics
Pivot Point International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pivot Point International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Pivot Point International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pivot Point International has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2008, LiveChat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pivot Point International is running and its propensity to invest more and deepen its relationship with Oracle , CyberSource, Visa company , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pivot Point International revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pivot Point International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pivot Point International Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2008 | 2008 |
In 2008, Pivot Point International implemented Oracle NetSuite ERP. This deployment established a cloud delivered financial system under the ERP Financial category for an organization with 80 employees operating in education in the United States, creating a centralized finance foundation and single operational instance for accounting processes.
The implementation was configured around core financial modules, including general ledger, accounts payable, accounts receivable, invoicing, cash management, fixed asset accounting, and period close controls. Workflows were aligned to order to cash and procure to pay cycles, with automated approval workflows, recurring billing schedules, and a standardized chart of accounts configured to support statutory reporting. The full application name Oracle NetSuite ERP is referenced as the primary financial application.
Operational scope covered finance and accounting teams and adjacent operational finance functions, with rollout activities focused on process standardization and user onboarding. Governance established role based access controls, segregation of duties policies, and a formal change control process for financial configurations, supported by training and documentation for ongoing administration within the ERP Financial environment.
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Pivot Point International deployed LiveChat from LiveChat, Inc. on its public website to introduce real time conversational support. The LiveChat implementation is classified in the Chatbots and Conversational AI category and is intended to support customer support and online student engagement functions for the education business.
The deployment uses the web embedded LiveChat widget to deliver live messaging, canned responses, chat routing and visitor context capture, reflecting standard Chatbots and Conversational AI capabilities. Operational scope is site level on the corporate website, with configuration emphasis on agent workflows, availability scheduling and transcript capture to support case handling and marketing lead capture.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Pivot Point International implemented Microsoft 365 as its core Collaboration platform. Pivot Point International deployed Microsoft 365 to consolidate cloud productivity and collaboration across its organization, with Microsoft 365 explicitly referenced on the company website.
The implementation uses cloud-hosted tenant architecture for email, document management, team collaboration, and file storage. Typical functional modules configured include Exchange Online for mail, SharePoint Online for content and document management, Microsoft Teams for synchronous collaboration, OneDrive for personal cloud storage, and the Office desktop and web applications for content creation, reflecting standard Collaboration capabilities within Microsoft 365.
Public site references show Microsoft 365 supporting content workflows tied to the corporate website and internal collaboration among instructional design, marketing, and administrative teams. Deployment scope is organization-wide across staff and educators, proportionate to an 80 person education company, and supports business functions such as internal communications, content publishing, and collaborative course development.
Governance was implemented through tenant administration best practices, including centralized user provisioning, role based access controls, and data classification aligned to collaboration workflows. Operational processes were adjusted to include centralized document libraries, collaborative editing workflows, and user onboarding procedures tied to Microsoft 365 account provisioning.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2012 | 2012 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2013 | 2013 |
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Customer Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Pivot Point International
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Pivot Point International Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pivot Point International IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pivot Point International digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Pivot Point International Technographics
Pivot Point International is a Education organization based in United States,
with around 80 employees and annual revenues of $8.0 million.
Pivot Point International operates a diverse technology stack with applications such as
Oracle NetSuite ERP, LiveChat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Pivot Point International has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, LiveChat, Inc. and Microsoft.
Pivot Point International recently adopted applications including
CyberSource Payment Management Platform in 2021, LiveChat in 2021 and MediaBeacon DAM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pivot Point International’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pivot Point International’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pivot Point International technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.