AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Tulo Customer Service Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Abo Underrattelser Media 30 $3M Finland Tulo Tulo Customer Service Customer Support 2017 n/a In 2017 Abo Underrattelser implemented Tulo Customer Service for Customer Support as a web-embedded support layer on its public website, centralizing digital customer interactions for the Finland-based media publisher. The deployment targets the customer service function and aligns the Tulo Customer Service application with front-line support workflows used by the internal support team in an organization of roughly 30 employees. Tulo Customer Service was configured to provide standard Customer Support capabilities including ticketing, a web support widget, knowledge base publishing and email triage, with role-based access and administrative controls governing agent work queues. Operational scope is focused on website-driven customer engagement and day-to-day customer service operations, with governance managed by the customer service function and configuration maintained through the application administration interface.
Goteborgs-Posten Nya Media 416 $50M Sweden Tulo Tulo Customer Service Customer Support 2013 n/a In 2013, Goteborgs-Posten Nya implemented Tulo Customer Service on its website. The deployment placed Tulo Customer Service as a web-embedded customer support layer on the publisher site, providing front-line audience contact channels and centralized inquiry capture for digital readers and subscribers, and aligns with the Customer Support category. Configuration emphasized web forms, in-page messaging and case tracking consistent with Customer Support capabilities, enabling the publisher's customer service and subscription teams to receive and manage audience queries within a unified application. Operational governance focused on front-office workflows and role-based handling, with the Tulo Customer Service instance positioned to support editorial audience engagement and subscriber support processes on the gp.se site.
Hallands Travsallskap Leisure and Hospitality 10 $1M Sweden Tulo Tulo Customer Service Customer Support 2013 n/a In 2013, Hallands Travsallskap implemented Tulo Customer Service on its website. The deployment of Tulo Customer Service created a web‑hosted customer engagement channel to support on-site visitor and customer inquiries, aligning the application with Customer Support responsibilities for the organization. Configuration emphasized web channel capabilities common to the Customer Support category, including web form ticket capture, embedded web chat for real-time inquiries, and a consolidated agent inbox workflow. The implementation was scoped to a small organizational footprint of about 10 employees, so architecture and operational setup focused on lightweight ticket workflows, status tracking, and response templating to enable a compact support function without enterprise-scale orchestration.
Media 127 $14M Finland Tulo Tulo Customer Service Customer Support 2019 n/a
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