List of Uptime Customers
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Since 2010, our global team of researchers has been studying Uptime customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Uptime for IT Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Uptime for IT Service Management include: Telecomputinga, a Norway based Professional Services organisation with 700 employees and revenues of $170.0 million, Manitoba Hydro, a Canada based Utilities organisation with 4900 employees and revenues of $119.0 million, Malmo Kommun, a Sweden based Healthcare organisation with 20 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Uptime, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Uptime customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Malmo Kommun | Healthcare | 20 | $2M | Sweden | Uptime | Uptime | IT Service Management | 2012 | n/a | In 2012, Malmo Kommun deployed Uptime Infrastructure Monitor to scale monitoring across Linux, Unix, VMware and municipal applications. The implementation centralized server, network and application monitoring inside an IT Service Management environment, enabling proactive capacity planning and faster incident response. Uptime Infrastructure Monitor was configured to support capacity planning, server monitoring, network monitoring, application monitoring and SLA management, and it provided unified dashboards for cross-team visibility. Monitoring coverage included Linux and Unix hosts, VMware hypervisors and the municipality's application stacks, aligning operational telemetry with IT Service Management workflows. Operational scope focused on municipal IT operations and application owners within Malmö, and the city reported significant cost savings alongside improved SLA visibility and reduced incident response times. | |
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Manitoba Hydro | Utilities | 4900 | $119M | Canada | Uptime | Uptime | IT Service Management | 2013 | n/a | In 2013, Manitoba Hydro implemented Uptime, deploying Uptime Infrastructure Monitor to address IT visibility and operations within its IT Service Management environment. The initiative focused on delivering better dashboards, alerts and reporting across critical utility IT services. Configuration emphasized server monitoring, network monitoring, application monitoring and SLA reporting modules, creating a unified view of infrastructure and application health. Uptime Infrastructure Monitor was configured with customizable dashboards, threshold based alerting and scheduled SLA reporting to support operational monitoring. Automation of alert escalation and consolidated reporting reduced manual status checks. Operational coverage targeted IT operations and incident response teams, with dashboards feeding into established operational workflows to accelerate detection and resolution. The implementation aligned monitoring outputs with service level tracking and incident handling processes. Governance shifted toward centralized monitoring ownership and routine SLA driven reporting to enforce service reliability. The case notes indicate the deployment improved reliability and incident resolution while streamlining reporting and alerting for Manitoba Hydro's critical IT services. | |
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Telecomputinga | Professional Services | 700 | $170M | Norway | Uptime | Uptime | IT Service Management | 2011 | n/a | In 2011, TeleComputing deployed Uptime Infrastructure Monitor. The deployment used Uptime in the IT Service Management category to consolidate monitoring across servers, virtual machines, network devices and applications for its Nordic managed-services operations. The implementation centered on Uptime Infrastructure Monitor modules for server monitoring, network monitoring, application monitoring and inferred SLA and capacity planning capabilities, aligning monitoring, alerting and dashboarding functions into a unified operational view. Configuration work emphasized service-level thresholds, capacity trend collection and application service checks to support proactive NOC workflows and incident escalation. Architecturally the project provisioned a centralized monitoring platform that covered distributed infrastructure and virtualized environments across TeleComputing’s managed-services footprint in the Nordics, instrumenting servers, VMs, network devices and business services for consolidated visibility. Operational coverage included NOC teams and managed-services engineers, with Uptime serving as the primary monitoring and alerting tier for infrastructure and service availability. Governance changes focused on consolidating disparate monitoring into a single toolchain and standardizing alerting and SLA reporting processes to improve operational handoffs. The rollout delivered explicitly stated outcomes of improved time-to-resolution and enhanced NOC visibility as TeleComputing centralized infrastructure, service monitoring and capacity planning within Uptime Infrastructure Monitor. |
Buyer Intent: Companies Evaluating Uptime
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