List of Voyado Engage Customers
Stockholm, 12031,
Sweden
Since 2010, our global team of researchers has been studying Voyado Engage customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Voyado Engage for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Voyado Engage for Customer Engagement include: DK Company, a Denmark based Retail organisation with 2400 employees and revenues of $610.0 million, Lakrids by Bulow, a Denmark based Consumer Packaged Goods organisation with 244 employees and revenues of $59.0 million, Love Stories, a Netherlands based Retail organisation with 30 employees and revenues of $15.0 million, John Blund, a Sweden based Retail organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Voyado Engage, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Voyado Engage customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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DK Company | Retail | 2400 | $610M | Denmark | Voyado | Voyado Engage | Customer Engagement | 2022 | n/a |
In 2022, DK Company implemented Voyado Engage to consolidate digital customer interactions and centralize customer engagement capabilities. The deployment targeted Customer Engagement use cases across DK Company retail brands and channels, deploying Voyado Engage as the primary platform for audience orchestration and customer data activation.
The implementation configured core Customer Engagement capabilities expected in the category, including unified customer profiles, segmentation and audience building, campaign orchestration and automation, and personalization workflows. Voyado Engage was set up to manage multi-channel customer journeys and to operationalize loyalty and promotional segmentation, with configuration focused on reusable templates and automated campaign triggers to support marketing and store communications.
Integration work included linking Voyado Engage with Dixa Elevio on DK Companys website to capture on-site support interactions and web engagement signals, enabling customer service touchpoints to feed into profile enrichment and segmentation. Operational scope covered marketing teams, customer service agents interacting via the website, and retail channel communications, with a phased rollout model and governance around data stewardship, campaign approval workflows, and segmentation change control to ensure consistent audience definitions and messaging.
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John Blund | Retail | 10 | $1M | Sweden | Voyado | Voyado Engage | Customer Engagement | 2024 | n/a |
In 2024, JACK & JONES deployed Voyado Engage to launch the JACK & JONES CLUB as a global member program, using Voyado Engage to drive Customer Engagement for CRM, loyalty and omnichannel identification across stores and e commerce in multiple markets. Implementation started and went live in early 2024, positioning Voyado Engage as the central customer engagement layer for membership recruitment and cross channel identification.
The deployment focused on core Customer Engagement capabilities common to the category, including centralized membership management, loyalty program configuration, CRM contact and profile consolidation, segmentation and campaign orchestration. Configuration work emphasized persistent member identity across touchpoints and loyalty accrual and redemption workflows, enabling unified communication and personalized engagement across channels.
Operational integration linked in store point of sale interactions and e commerce touchpoints to a single member profile, ensuring omnichannel identification and consistent loyalty treatment in multiple markets. The project scope covered global program rollout for stores and online channels, with member data centralized in Voyado Engage for operational use by marketing and store operations.
Program governance centralized member data and loyalty rules to support cross functional CRM and loyalty operations, while rollout sequencing prioritized rapid recruitment and activation. Outcomes reported in the case study include recruiting over 1,000,000 members within the first ten months after launch and achieving 33% higher average order value for members, results that underscore the business impact of the Voyado Engage Customer Engagement implementation.
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Lakrids by Bulow | Consumer Packaged Goods | 244 | $59M | Denmark | Voyado | Voyado Engage | Customer Engagement | 2023 | n/a |
In 2023, Lakrids by Bulow implemented Voyado Engage as its Customer Engagement platform to unify online and in-store customer identification, loyalty management, and automated campaign orchestration across Denmark. The implementation focused on creating a single customer identification flow that linked e-commerce profiles with in-store interactions to support unified loyalty experiences.
Voyado Engage was configured to deliver core Customer Engagement capabilities including customer identification at point of sale, QR based loyalty identification, loyalty program management, and automated campaign workflows. Configuration work emphasized real time identification at checkout, rules-driven campaign triggers, and consolidation of online and in-store engagement data to support personalized communications and loyalty redemption.
The deployment included direct POS integration and QR loyalty workflows to surface customer identity at tills and on mobile, with operational coverage spanning retail store operations, e-commerce, marketing, and CRM functions across Denmark. Rollout sequencing targeted in-store enablement alongside online profile linkage to ensure consistent loyalty recognition and campaign execution across channels.
Outcomes reported from the implementation include raising in-store customer identification to approximately 50 percent, lifting average basket size by about 4.7 percent, and improving purchase frequency. These results reflect the combined effect of Voyado Engage driven identification, POS integration, QR based loyalty identification, and automated campaign orchestration on retail and marketing operations.
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Retail | 30 | $15M | Netherlands | Voyado | Voyado Engage | Customer Engagement | 2022 | n/a |
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