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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of WebMaxy SurveyBunny Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Deebaco India Retail 30 $2M India WebMaxy WebMaxy SurveyBunny Survey and Questionnaire 2023 n/a In 2023, Deebaco India implemented WebMaxy SurveyBunny to extend e-commerce customer engagement and re-engagement capabilities. The deployment targeted marketing and customer support workflows and the application falls within the Survey and Questionnaire category. Module usage for WebMaxy SurveyBunny is inferred from WebMaxy’s broader engagement at Deebaco, and included configurable customer feedback surveys, post-purchase questionnaires, re-engagement prompts, conditional logic and segmentation controls, and embedded survey widgets on the storefront. Automation was configured for event-triggered survey delivery based on purchase and session behavior, and for automated routing of responses into follow-up workflows. Integrations connected SurveyBunny with Deebaco’s marketing and CRM workflows and with support case handling, enabling customer feedback to feed marketing campaigns and support ticket triage. Operational coverage focused on the Noida e-commerce site and impacted marketing and customer support teams, consistent with Deebaco’s small retail organizational size. Governance emphasized aligning survey triggers with marketing campaigns and support response processes, with configuration and campaign management handled by Deebaco’s internal marketing team in coordination with WebMaxy. According to the vendor, the WebMaxy SurveyBunny implementation improved customer interactions and conversions for Deebaco.
Fly Wings Tourism United Arab Emirates Leisure and Hospitality 25 $2M United Arab Emirates WebMaxy WebMaxy SurveyBunny Survey and Questionnaire 2023 n/a In 2023, Fly Wings Tourism implemented WebMaxy SurveyBunny as its Survey and Questionnaire application. The deployment focused on capturing customer feedback to support marketing and CRM activities and to improve customer support responsiveness across the United Arab Emirates, with vendor-reported outcomes of approximately 30% higher sales and approximately 40% improved customer support responsiveness. Configuration and implementation work emphasized SurveyBunny’s survey design and response management capabilities inferred from Fly Wings Tourism’s broader adoption of the WebMaxy platform. Implementation included template-based survey creation, automated response routing and escalation rules, and analytics dashboards for trend analysis and agent response tracking. These functional capabilities were applied to instrument customer touchpoints such as post booking feedback and support follow ups, aligning survey outputs with marketing and service workflows. The deployment used WebMaxy’s cloud hosted SaaS delivery model to fit the company’s small operational footprint and UAE centric operations. Operational coverage targeted marketing and customer support teams, centralizing feedback capture across digital customer channels to feed CRM oriented marketing activities and support case handling. Rollout was executed in phases across customer facing functions with lightweight governance over survey lifecycle, response SLAs and dashboard review cycles to improve responsiveness. WebMaxy SurveyBunny is named as the application in use and the sales and support responsiveness outcomes are reported by the vendor.
ModiGold India Retail 15 $2M India WebMaxy WebMaxy SurveyBunny Survey and Questionnaire 2023 n/a In 2023, ModiGold India implemented WebMaxy SurveyBunny to support customer outreach for its online jewellery business in India. The deployment targeted Survey and Questionnaire capabilities to capture structured customer feedback and generate marketing qualified leads for the small retail organization. Implementation centered on WebMaxy audience builder and WhatsApp campaign features, inferred as SurveyBunny modules used to create segmented surveys, web lead capture forms, and automated conversational follow ups. Configuration emphasized template-based survey flows, audience segmentation rules, and campaign scheduling to drive higher engagement through targeted outreach. The solution operated across ModiGold customer touchpoints including the corporate website and WhatsApp channels, aligning marketing and sales for lead routing and follow up. Integrations were focused on WhatsApp campaign delivery and embedding survey widgets on digital storefront pages, supporting an end to end capture to contact funnel. Governance followed a marketing-led campaign orchestration model with defined audience segmentation and handoff processes to sales, consistent with a 15 person company operating in India. The vendor reports that the WebMaxy SurveyBunny adoption improved lead conversions and customer engagement, delivering improved marketing and sales outcomes according to the vendor.
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