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● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

List of Zeals AI Customers

Zeals
Location
535 Mission Street, 14th Floor,
San Francisco, 94105, CA,
United States
Website
https://www.zeals.ai/
Phone
1 650-304 0141
Artw industry
Professional Services
Employee
300
Revenue
$50M

Since 2010, our global team of researchers has been studying Zeals AI customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Zeals AI for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Zeals AI for Chatbots and Conversational AI include: Aeon Japan, a Japan based Retail organisation with 600000 employees and revenues of $61.60 billion, Timee Japan, a Japan based Professional Services organisation with 1635 employees and revenues of $219.0 million and many others.

Contact us if you need a completed and verified list of companies using Zeals AI, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Zeals AI customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Aeon Japan Retail 600000 $61.6B Japan Zeals Zeals AI Chatbots and Conversational AI 2025 n/a
In 2025, Aeon Japan deployed Zeals AI on its website. Aeon Japan implemented Zeals AI as a Chatbots and Conversational AI solution to provide online customer support and product discovery across its retail web properties. The deployment emphasizes conversational UX and intent classification, using scripted flows and knowledge base driven FAQ orchestration to surface product information and resolve common customer inquiries. Zeals AI is configured to manage session routing, escalate complex queries to human agents, and preserve conversational context across multi turn interactions. Configuration focuses on Japanese language handling and availability tuned for peak retail periods. Deployment architecture is a web channel integration embedded in the Aeon Japan website, operating as the front line customer engagement layer for online retail and customer support functions. Operational ownership is centered on digital commerce and customer support teams, with workflows for escalation and content governance to maintain product and FAQ accuracy.
Timee Japan Professional Services 1635 $219M Japan Zeals Zeals AI Chatbots and Conversational AI 2025 n/a
In 2025, Timee Japan deployed Zeals AI on its website to introduce web-based conversational self-service. Timee Japan implemented Zeals AI, a Chatbots and Conversational AI application, to handle front-end customer engagement, triage common inquiries, and support lead qualification workflows on its public site. The implementation centers on configured conversational flows and intent classification typical of Chatbots and Conversational AI, with automated FAQ resolution and escalation paths to human support where conversations exceed bot capabilities. Operational ownership sits with customer support and commercial teams who manage conversation scripts, training data, and ongoing tuning through analytics and monitoring dashboards, while governance emphasizes content review and script versioning to maintain accuracy and user experience.
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Buyer Intent: Companies Evaluating Zeals AI

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FAQ - APPS RUN THE WORLD Zeals AI Coverage

Zeals AI is a Chatbots and Conversational AI solution from Zeals.

Companies worldwide use Zeals AI, from small firms to large enterprises across 21+ industries.

Organizations such as Aeon Japan and Timee Japan are recorded users of Zeals AI for Chatbots and Conversational AI.

Companies using Zeals AI are most concentrated in Retail and Professional Services, with adoption spanning over 21 industries.

Companies using Zeals AI are most concentrated in Japan, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Zeals AI across Americas, EMEA, and APAC.

Companies using Zeals AI range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 50%.

Customers of Zeals AI include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Zeals AI customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.