List of Zinier Customers
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Since 2010, our global team of researchers has been studying Zinier customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zinier for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zinier for Field Service Management include: Virgin Media O2 UK, a United Kingdom based Communications organisation with 16000 employees and revenues of $10.68 billion, OXG Germany, a Germany based Communications organisation with 150 employees and revenues of $69.0 million, Netline Chile, a Chile based Communications organisation with 100 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Zinier, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Zinier customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Netline Chile | Communications | 100 | $20M | Chile | Zinier | Zinier | Field Service Management | 2025 | n/a |
In 2025, Netline Chile implemented Zinier as its Field Service Management platform, deploying the solution in under 90 days to unify five separate operational systems and gain real-time visibility across installations, repairs and tower maintenance in Chile. The rapid deployment centralized field operations workflows and established a single platform for technician dispatch, task tracking and customer status reporting.
Configuration emphasized core Field Service Management capabilities, specifically scheduling, mobile task execution and customer communications, with Zinier’s mobile client used by field technicians to receive assignments and update job status in real time. Scheduling functionality automated dispatch prioritization and work assignment, while mobile task execution standardized job procedures and onsite data capture for installations and repairs. Customer communications modules delivered status updates that supported service transparency with end customers.
The implementation unified data flows from five distinct operational systems into the Zinier platform, creating consolidated operational visibility for dispatch, operations management and field supervisors across Chile. Operational coverage was focused on field service and operations, impacting installations, repairs and tower maintenance teams and workflows. Integrations were executed to consolidate work order and status data into a single operational hub for day to day operations.
Governance and rollout were executed on a compressed timeline with adoption driven by technicians and dispatch teams, and standard operating procedures were instrumented through the platform to enforce consistent execution and communications. Outcomes reported from the deployment included increasing installations completed within 24 hours from 67% to 92% and improving Net Promoter Score by 32 percent, while providing the intended real-time visibility across field operations.
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OXG Germany | Communications | 150 | $69M | Germany | Zinier | Zinier | Field Service Management | 2024 | n/a |
In 2024, OXG Germany implemented Zinier, a Field Service Management application to support its FTTH rollout and to deliver field workforce visibility across Germany. The engagement was formalized in July 2024 and targets field service and operations for nationwide fiber expansion.
The deployment emphasizes Field Service Management capabilities such as work order orchestration, scheduling and dispatch, mobile workforce visibility, and predictive maintenance workflows to improve resource allocation during rollouts. Configuration is focused on mobile-first field agent interfaces and real-time status updates to coordinate installation crews and construction tasks for fiber to the home projects.
Operational coverage spans field service and operations teams across Germany, aligned to the FTTH construction, installation and ongoing maintenance lifecycle. Governance changes accompany the rollout, centralizing operational oversight for resource allocation and modifying field scheduling and maintenance planning processes, and the program is expected to improve resource allocation, predictive maintenance and customer satisfaction as the rollout progresses under the Zinier deployment.
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Virgin Media O2 UK | Communications | 16000 | $10.7B | United Kingdom | Zinier | Zinier | Field Service Management | 2022 | n/a |
In 2022, Virgin Media O2 UK selected Zinier as its preferred supplier for Field Service Management to automate field service workflows across the United Kingdom. The engagement targets field service and operations teams and aims to centralize routing, scheduling and dispatching to improve first-visit completion and resource utilization across UK operations.
Zinier was implemented to orchestrate routing, dispatching and technician-job matching, and to streamline scheduling and dispatching to reduce travel time and increase first-time fixes. Functional capabilities configured emphasize automated work order assignment, proximity-based technician matching, dynamic dispatch queues and schedule optimization logic consistent with Field Service Management platforms, supporting operational workflows for technicians and dispatch teams.
Go-live was initiated after the 2022 selection, with a wider rollout estimated in 2023, focusing rollout and adoption on field operations, scheduling and dispatch teams across the United Kingdom. The implementation positions Zinier as the Field Service Management application driving technician-job matching and centralized dispatch governance to support improved first-visit completion and enhanced resource utilization.
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