Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Transportation
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Evri | Transportation | 8000 | $1.8B | United Kingdom | Sprinklr | Sprinklr Modern Care | Customer Support | 2021 | n/a | ||
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Evri | Transportation | 8000 | $1.8B | United Kingdom | Nice Systems | NICE Workforce Management | Workforce Management | 2015 | n/a | In 2015 Evri implemented NICE Workforce Management in a cloud deployment to improve forecasting and staffing for its Sheffield based contact centre. The NICE Workforce Management solution was delivered live in October 2015, on schedule to support the busy holiday season, and was licensed on a subscription basis in the NICE Cloud. The implementation configured core Workforce Management capabilities including forecast modeling, staffing and shift planning, automated scheduling of requests and notifications, multichannel contact forecasting for calls and emails, and real time adherence monitoring for both on site and remote agents. The deployment emphasized resource planning accuracy and employee engagement functionality, which were key selection criteria for Evri. Architecturally the solution ran in the NICE Cloud, leveraging an advanced API to enable interoperability with Oracle RightNow as part of the contact centre stack. The environment was designed for scalability and elasticity to accommodate seasonal peaks, and the commercial model allowed flexible pricing to support periods requiring additional agents. Operational scope focused on Evri customer service and contact centre workforce planning at the Sheffield site, extending real time adherence and scheduling controls to remote agents. Governance changes included automated adherence workflows and centralized scheduling processes to standardize staffing response across channels, with the stated objective of improving operational efficiency and optimizing workforce management. | |
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Transportation | 8000 | $1.8B | United Kingdom | Oracle | Oracle Service Cloud (ex RightNow) | Customer Support | 2018 | n/a |
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Transportation | 8000 | $1.8B | United Kingdom | ServiceNow | ServiceNow ITSM | IT Service Management | 2019 | n/a |
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Transportation | 5399 | $1.8B | Hong Kong | HKT Enterprise Solutions | HKT Enterprise Cloud | Application Hosting and Computing Services | 2017 | n/a |
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Transportation | 5399 | $1.8B | Hong Kong | Red Hat | Red Hat Enterprise Linux | Apps Development | 2017 | n/a |
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Transportation | 5399 | $1.8B | Hong Kong | Microsoft | Microsoft 365 | Collaboration | 2025 | n/a |
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Transportation | 5399 | $1.8B | Hong Kong | Microsoft | Microsoft Azure Cloud Services | Application Hosting and Computing Services | 2025 | n/a |
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Transportation | 5399 | $1.8B | Hong Kong | Broadcom | Broadcom Symantec Secure Web Gateway | Secure Web Gateways (SWG) | 2023 | n/a |
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Transportation | 5399 | $1.8B | Hong Kong | Amazon Web Services (AWS) | Amazon EC2 | Application Hosting and Computing Services | 2025 | n/a |
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