AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Apps Purchases: 10+ Million Software Purchases

App purchases

Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?

Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.

Apply Filters For 10+ Million Software Purchases

  • Professional Services
Logo Customer Industry Empl. Revenue Country Vendor Application Category When VAR/SI Insight Insight Source
Adobe Professional Services 31360 $23.8B United States LivePerson LiveEngage Customer Support 2015 Direct from vendor In 2015, Adobe implemented LiveEngage for Customer Support, deploying the application as a cloud hosted conversational engagement platform. The LiveEngage deployment was provisioned direct from vendor and supported Adobe customer support and digital engagement channels. LiveEngage was configured to provide conversational messaging, intelligent routing, a unified agent workspace, workflow automation, and real time analytics and reporting, aligning with typical Customer Support functional requirements. Configuration emphasized multichannel session handling and automated routing to centralize agent interactions and reduce manual queueing. The implementation used LiveEngage capabilities to embed chat and messaging across web contact points and support touchpoints. Adobe migrated and integrated historic customer records from SAP CRM into LiveEngage, synchronizing contact and case identifiers to maintain continuity of support workflows. The project was vendor led with LivePerson managing cloud provisioning, configuration governance, and phased rollout planning for support and contact center teams. Governance included role based access controls, routing rule management, and configuration change controls to align LiveEngage with Adobe support operational processes.
Adobe Professional Services 31360 $23.8B United States MicroStrategy MicroStrategy ONE Analytics Analytics and BI 2012 n/a
Professional Services 31360 $23.8B United States Microsoft Microsoft Power BI Analytics and BI 2016 n/a
Professional Services 31360 $23.8B United States Appen Figure Eight Platform ML and Data Science Platforms 2016 n/a
Professional Services 31360 $23.8B United States Okta Okta Single Sign On Single Sign-On (SSO) 2015 n/a
Professional Services 31360 $23.8B United States VMware by Broadcom VMware Workspace ONE Digital Workspace 2020 n/a
Professional Services 31360 $23.8B United States SAP SAP HANA Enterprise Cloud Application Hosting and Computing Services 2007 n/a
Professional Services 31360 $23.8B United States SAP SAP CRM CRM 2002 n/a
Professional Services 31360 $23.8B United States SAP SAP Concur Expense Expense Management 2007 n/a
Professional Services 31360 $23.8B United States Workday Workday Recruiting Recruiting,Applicant Tracking System 2016 Deloitte (Deloitte Touche Tohmatsu Limited)
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