Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
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- SCM
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Bi-Rite Market | Retail | 300 | $44M | United States | Onfleet | Onfleet Platform | Real-Time Transportation Visibility | 2020 | n/a | In 2020, Bi-Rite Market deployed the Onfleet Platform to deliver Real-Time Transportation Visibility for its last mile delivery operations. Bi-Rite Market uses the Onfleet Platform to centralize routing, dispatching and real-time tracking for grocery and fresh produce deliveries, linking Bi-Rite Market, Onfleet Platform, Real-Time Transportation Visibility and its delivery operations. The Onfleet Platform implementation was configured to support routing, dispatching, real-time tracking, analytics and communications capabilities. Configuration included route optimization and a dispatcher console to assign and sequence driver tasks, driver location telemetry for live tracking, and customer communications for delivery notifications. Onfleet Platform analytics were used to surface operational visibility and inform dispatch decisions. Operational ownership of the Onfleet Platform sat with Bi-Rite Market logistics and operations teams and was applied across the companys last mile delivery workflow. The deployment focused on supporting store fulfillment and delivery orchestration for food and beverage, consistent with Onfleets emphasis on grocery and fresh produce customers. | |
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HomeX | Professional Services | 340 | $61M | Canada | Onfleet | Onfleet Platform | Real-Time Transportation Visibility | 2020 | n/a | In 2020 HomeX implemented the Onfleet Platform to deliver Real-Time Transportation Visibility for its customer service and dispatch operations. The deployment targeted HomeX operations in Canada, with direct operational alignment between the dispatch team and customer support staff in Toronto, integrating the Onfleet Platform into daily routing and field operations. The Onfleet Platform was configured to support core dispatch capabilities including task assignment, driver mobile tasking, real-time location and ETA visibility, and centralized dispatch console workflows. Configuration focused on orchestration of last-mile tasks and status telemetry, enabling customer service to surface task state and ETA information within their support flows. Operational workflows show explicit linkage between support channels and dispatch, with customer-facing teams using Intercom live chat and Zendesk for phone and email while assisting with dispatch via Onfleet. The Onfleet Platform was used as the operational hub to convert support interactions into dispatch tasks and to provide real-time status updates to agents, supporting the handling of roughly 50 to 100 customer interactions per day as described in the operational notes. Governance centered on synchronizing customer service and dispatch handoffs, embedding task escalation practices into ticket workflows, and sustaining the Onfleet Platform as the single source of truth for field status. Outcomes reported in the source material include improved customer satisfaction ratings and more timely resolution of issues driven by the combined use of Intercom, Zendesk, and the Onfleet Platform. | |
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Retail | 1200 | $100M | United States | Onfleet | Onfleet Platform | Real-Time Transportation Visibility | 2020 | n/a |
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Retail | 1200 | $320M | United States | Onfleet | Onfleet Platform | Real-Time Transportation Visibility | 2020 | n/a |
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Leisure and Hospitality | 5952 | $470M | United States | Onfleet | Onfleet Platform | Real-Time Transportation Visibility | 2020 | n/a |
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Retail | 11000 | $2.2B | United States | Onfleet | Onfleet Platform | Real-Time Transportation Visibility | 2020 | n/a |
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Manufacturing | 85000 | $14.9B | United States | Onfleet | Onfleet Platform | Real-Time Transportation Visibility | 2020 | n/a |
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Retail | 409000 | $147.1B | United States | Onfleet | Onfleet Platform | Real-Time Transportation Visibility | 2020 | n/a |
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Communications | 670 | $134M | United States | Overhaul Group | Overhaul Platform | Real-Time Transportation Visibility | 2020 | n/a |
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Manufacturing | 887 | $295M | United States | Overhaul Group | Overhaul Platform | Real-Time Transportation Visibility | 2020 | n/a |
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