Air France-KLM selects Capgemini Odigo for Customer Experience

In 2020, Air France-KLM, a France based Transportation organization with 71000 employees and revenues of $15.7B selected Capgemini Odigo for Call Center,Customer Experience while displacing Legacy, and integrating with the existing systems being used.

Customer Vendor Old Product New Product Category Market Users VAR/SI When Live
Air France-KLM Capgemini Legacy Capgemini Odigo Call Center,Customer Experience CRM 2500 n/a 2020 2020
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