Air France-KLM selects Capgemini Odigo for Customer Experience
In 2020, Air France-KLM, a France based Transportation organization with 71000 employees and revenues of $15.7B selected Capgemini Odigo for Call Center,Customer Experience while displacing Legacy, and integrating with the existing systems being used.
Customer | Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live | Air France-KLM | Capgemini | Legacy | Capgemini Odigo | Call Center,Customer Experience | CRM | 2500 | n/a | 2020 | 2020 |
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