Plano, 75074, TX,
United States
Citta Solutions
Citta Solutions, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Citta Solutions collaboration with software players such as Citta empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Citta Solutions | Citta | Citta CRM365Cloud | CRM | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Neeva Green Agro India | Consumer Packaged Goods | 10 | $5M | India | Citta | Citta CRM365Cloud | CRM | 2023 |
In 2023, Neeva Green Agro India implemented Citta CRM365Cloud, deploying a CRM to connect commercial workflows with operational processes. Neeva Green Agro LLP is a Gujarat based flour manufacturer with a small headcount, and the engagement was delivered by Citta Solutions as the SI/VAR for the Citta CRM365Cloud deployment.
Citta CRM365Cloud was configured to surface standard CRM capabilities such as contact and opportunity management alongside integrations with inventory, production and finance automation components, and an integrated HRMS capability noted in Citta's client listings. The implementation focused on aligning sales and customer data with shop floor production records and financial transaction streams, providing a single application layer for customer, operations and payroll related workflows. Citta Solutions orchestrated configuration and data alignment across these modules during the rollout, emphasizing cross-functional governance between sales, production, finance and HR teams at the manufacturing site.
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Rao Consultants | Professional Services | 300 | $20M | India | Citta | Citta CRM365Cloud | CRM | 2023 |
In 2023, Rao Consultants deployed Citta CRM365Cloud, a CRM, alongside a specialized HRMS in Ahmedabad, India. The implementation targeted Rao Consultants' visa consultancy operations to centralize client records and streamline visa case management across client-facing teams.
Citta CRM365Cloud was configured for structured client record management and visa case lifecycle workflows, including standardized status tracking, document attachments, and automated task assignment to case officers. The HRMS component centralized employee records and provided role-based access to link case assignments to staff profiles, supporting improved employee management.
Citta Solutions served as the implementation partner and delivered the deployment for client services, case management, and HR teams in Ahmedabad. The vendor case study credits the deployment with improved client tracking, faster case turnaround and better employee management.
Operational governance emphasized consolidated data ownership, workflow rules for case escalation and client communication, and role-based controls to segregate duties between client services and HR functions. Rollout was scoped to Rao Consultants' visa operations in Ahmedabad with configuration and governance instituted by Citta Solutions to sustain ongoing case management and employee record processes.
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Yuvaan Energy India | Utilities | 25 | $2M | India | Citta | Citta CRM365Cloud | CRM | 2023 |
In 2023 Yuvaan Energy India implemented Citta CRM365Cloud, deploying a CRM to manage customer interactions and field workforce coordination. Yuvaan Energy India is a 25 employee solar installer headquartered in Ahmedabad, India with reported revenue of 2000000.
Citta Solutions delivered an integrated deployment combining Citta CRM365Cloud, an HRMS module and a purpose built mobile application. Functional modules configured included customer management and service workflows for sales and after sales, HRMS for workforce profiles and scheduling, and a mobile field application enabling technicians to capture job status and service notes in the field.
The deployment architecture centered on the Citta CRM365Cloud platform with tight internal integration between the CRM, HRMS and the mobile app to provide near real time field force visibility and coordination across sales, operations and HR teams in Ahmedabad. Citta Solutions served as the implementation partner responsible for configuration, mobile provisioning and user onboarding.
The vendor case study highlights improved field force visibility and operational efficiency following the CRM deployment. Governance adjustments emphasized consolidating customer records and centralizing field scheduling within CRM driven workflows to streamline operational control.
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Buyer Intent: Companies Evaluating Citta Solutions Services
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