Wien, 1220,
Austria
CNT Management Consulting
CNT Management Consulting, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. CNT Management Consulting collaboration with software players such as SAP empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Manufacturing | 1400 | $294M | United States | SAP | SAP Customer Experience (SAP CX) | Customer Experience | 2022 |
In 2022, Miba Bearings USA implemented SAP Customer Experience (SAP CX) within a Customer Experience initiative, with CNT Management Consulting leading the assessment and enablement engagement. The engagement was part of a broader CNT assessment and S4HANA enablement prestudy that targeted business enablement goals, prepared IT teams for S4HANA conversion, and sought to create positive momentum between IT and business stakeholders.
The SAP Customer Experience (SAP CX) deployment focused on customer service and sales enablement capabilities aligned with Customer Experience best practices, emphasizing case and service management, customer master data consolidation, and omnichannel engagement workflows. Functional configuration emphasized integration points that are typical for the category, keeping customer master and transactional synchronization central to the solution design.
Architecture and deployment planning included a custom sandbox test and training system built during the prestudy, structured process workshops, and Miba specific documentation to support standard operating procedures, all delivered by CNT Management Consulting. The SAP Customer Experience implementation was scoped to integrate with the company S4HANA landscape for master data, order and service transaction flows, and was evaluated alongside opportunities for SAP Ariba as part of the broader SAP roadmap.
Operational governance emphasized hands on training for internal testers, cross functional workshops to maximize cooperation between IT and business, and creation of Miba specific runbooks to support rollout and adoption. The implementation was positioned within Miba Bearings USA to impact customer facing sales and service functions and to align with the group level S4HANA innovation topics identified in the prestudy.
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Buyer Intent: Companies Evaluating CNT Management Consulting Services
- A5E Consulting, a United States based Professional Services organization with 50 Employees
- MRP Group, a United Kingdom based Professional Services company with 130 Employees
- Dhivritti Tech, a India based Professional Services organization with 50 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| A5E Consulting | Professional Services | 50 | $10M | United States | 2025-06-12 | |
| MRP Group | Professional Services | 130 | $15M | United Kingdom | 2025-01-20 | |
| Dhivritti Tech | Professional Services | 50 | $3M | India | 2024-10-06 |