Hampshire, SO22 6RW,
United Kingdom
Covoxa
Covoxa, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Covoxa collaboration with software players such as Workday empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Covoxa | Workday | Workday HCM | Core HR | HCM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Cabinet Office | Government | 9888 | $1.2B | United Kingdom | Workday | Workday HCM | Core HR | 2018 |
In 2018, Cabinet Office implemented Workday HCM to address Core HR requirements for a portion of its workforce under Government Shared Services. The deployment was scoped to support approximately 4,500 Cabinet Office employees and was positioned to standardize HR, payroll input, expense processing and talent review workflows across participating central government departments.
The Workday HCM solution was configured to cover core functional areas including HCM, Expenses, Payroll Input and Talent Reviews, and included user-facing automation such as online entry and approval of expense claims. The new expense capability replaced paper-based claims with an online interface accessible from any internet enabled device, and subsequent enhancements introduced Workday Assistant as a chatbot to improve user interaction with the platform.
Government Shared Services engaged Covoxa via G-Cloud to assist with implementation and to provide ongoing service management. Covoxa continues to deliver a Service Management offering that includes 3rd line support, functionality enhancements and upgrade advice, supporting operational stability and iterative configuration changes across the Cabinet Office rollout.
The implementation impacted business functions including HR operations, payroll administration, talent management and expense administration, improving efficiency and ease of task completion for civil servants and reducing administration costs for Cabinet Office as reported by the program team.
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Cabinet Office | Government | 9888 | $1.2B | United Kingdom | Workday | Workday Payroll | Payroll | 2018 |
In 2018, Cabinet Office implemented Workday Payroll to centralize Payroll processing and payroll input for Civil Servants as part of a broader Workday deployment. The project was led through Government Shared Services, the Cabinet Office centre of expertise for shared services provision, and targeted a population of approximately 4,500 Cabinet Office employees within central government operations. Covoxa was engaged via G Cloud to assist with the implementation and to provide ongoing support services. This deployment positions Workday Payroll as the core Payroll application in the Cabinet Office environment.
The Workday solution implemented includes core Workday Payroll alongside Human Capital Management, Expenses, Payroll Input and Talent Reviews modules. Workday Payroll was configured to handle payroll input workflows and to integrate payroll-related tasks with HCM and Talent Reviews functional flows, while the Expenses module replaced paper-based expense claims with online entry and approval workflows. The new online expense workflow provides a modern interface accessible from any internet enabled device and removed manual paper submission for expense claims.
Covoxa continues to provide a Service Management offering that covers 3rd line support, functionality enhancements and upgrade advice for the Workday environment. One recorded enhancement delivered by Covoxa was the introduction of Workday Assistant, a chatbot capability integrated into the Workday user experience to assist employees. Operational coverage focuses on Cabinet Office administrative and payroll operations, and Government Shared Services retains governance oversight as the centre of expertise for shared service transformation across central government.
Governance and process changes included shifting expense and payroll input from manual paper processes to digital Workday workflows, with associated reductions in administrative handling for Cabinet Office teams. The implementation explicitly replaced paper-based expense claims with online entry and approval, improving ease of use for Civil Servants and reducing administration costs for the Cabinet Office. Workday Payroll and associated modules remain supported under Covoxa service arrangements that include ongoing upgrades and functional enhancements.
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Cabinet Office | Government | 9888 | $1.2B | United Kingdom | Workday | Workday Assistant | Chatbots and Conversational AI | 2018 |
In 2018, Cabinet Office deployed Workday Assistant, a Workday application in the Chatbots and Conversational AI category, as an enhancement to its Workday environment supporting Government Shared Services. Government Shared Services engaged Covoxa via G-Cloud to assist with the implementation and to provide ongoing support and service management for a Workday solution serving approximately 4,500 Cabinet Office employees across central government departments.
The broader Workday implementation covers HCM, Expenses, Payroll Input and Talent Reviews, and Workday Assistant was configured to act as a conversational interface to those modules. Implementation work focused on embedding conversational flows to initiate expense entry and approval workflows, surface employee self-service HCM queries, and navigate talent review processes, with the chatbot invoking standard Workday business processes and validations.
Covoxa delivers a Service Management offering that includes third line support, functionality enhancements and upgrade advice, and continues to operate and evolve the chatbot deployment. The Workday Assistant is integrated within the Workday suite modules including Expenses and HCM, and the expense process was modernized to enable online entry and approval from any internet enabled device.
Governance moved toward centralized shared services control through Government Shared Services, with process restructuring to replace paper-based expense claims with online workflows and approval chains. The modernization improved efficiency and ease of expense handling for Civil Servants and reduced administration costs for Cabinet Office as explicitly reported, while Covoxa maintains responsibility for ongoing support and enhancement of the Workday Assistant implementation.
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Government | 9888 | $1.2B | United Kingdom | Workday | Workday Expense | Expense Management | 2018 |
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Government | 9888 | $1.2B | United Kingdom | Workday | Workday Talent Management | Talent Management | 2018 |
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Buyer Intent: Companies Evaluating Covoxa Services
- Moth Drinks, a United Kingdom based Consumer Packaged Goods organization with 40 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Moth Drinks | Consumer Packaged Goods | 40 | $4M | United Kingdom | 2025-05-21 |