Hampshire, SO22 6RW,
United Kingdom
Covoxa
Covoxa, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Covoxa collaboration with software players such as Workday empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Covoxa | Workday | Workday HCM | Core HR | HCM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Cabinet Office | Government | 9888 | $1.2B | United Kingdom | Workday | Workday HCM | Core HR | 2018 |
In 2018, Cabinet Office implemented Workday HCM to address Core HR requirements for a portion of its workforce under Government Shared Services. The deployment was scoped to support approximately 4,500 Cabinet Office employees and was positioned to standardize HR, payroll input, expense processing and talent review workflows across participating central government departments.
The Workday HCM solution was configured to cover core functional areas including HCM, Expenses, Payroll Input and Talent Reviews, and included user-facing automation such as online entry and approval of expense claims. The new expense capability replaced paper-based claims with an online interface accessible from any internet enabled device, and subsequent enhancements introduced Workday Assistant as a chatbot to improve user interaction with the platform.
Government Shared Services engaged Covoxa via G-Cloud to assist with implementation and to provide ongoing service management. Covoxa continues to deliver a Service Management offering that includes 3rd line support, functionality enhancements and upgrade advice, supporting operational stability and iterative configuration changes across the Cabinet Office rollout.
The implementation impacted business functions including HR operations, payroll administration, talent management and expense administration, improving efficiency and ease of task completion for civil servants and reducing administration costs for Cabinet Office as reported by the program team.
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Cabinet Office | Government | 9888 | $1.2B | United Kingdom | Workday | Workday Payroll | Payroll | 2018 |
In 2018, Cabinet Office implemented Workday Payroll to centralize Payroll processing and payroll input for Civil Servants as part of a broader Workday deployment. The project was led through Government Shared Services, the Cabinet Office centre of expertise for shared services provision, and targeted a population of approximately 4,500 Cabinet Office employees within central government operations. Covoxa was engaged via G Cloud to assist with the implementation and to provide ongoing support services. This deployment positions Workday Payroll as the core Payroll application in the Cabinet Office environment.
The Workday solution implemented includes core Workday Payroll alongside Human Capital Management, Expenses, Payroll Input and Talent Reviews modules. Workday Payroll was configured to handle payroll input workflows and to integrate payroll-related tasks with HCM and Talent Reviews functional flows, while the Expenses module replaced paper-based expense claims with online entry and approval workflows. The new online expense workflow provides a modern interface accessible from any internet enabled device and removed manual paper submission for expense claims.
Covoxa continues to provide a Service Management offering that covers 3rd line support, functionality enhancements and upgrade advice for the Workday environment. One recorded enhancement delivered by Covoxa was the introduction of Workday Assistant, a chatbot capability integrated into the Workday user experience to assist employees. Operational coverage focuses on Cabinet Office administrative and payroll operations, and Government Shared Services retains governance oversight as the centre of expertise for shared service transformation across central government.
Governance and process changes included shifting expense and payroll input from manual paper processes to digital Workday workflows, with associated reductions in administrative handling for Cabinet Office teams. The implementation explicitly replaced paper-based expense claims with online entry and approval, improving ease of use for Civil Servants and reducing administration costs for the Cabinet Office. Workday Payroll and associated modules remain supported under Covoxa service arrangements that include ongoing upgrades and functional enhancements.
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Cabinet Office | Government | 9888 | $1.2B | United Kingdom | Workday | Workday Expense | Expense Management | 2018 |
In 2018 Cabinet Office implemented Workday Expense as part of a broader Workday deployment supporting Government Shared Services. GSS engaged Covoxa via G-Cloud to assist with implementation and ongoing support for a Workday solution covering approximately 4,500 Cabinet Office employees, and the deployment is identified in the Expense Management category alongside HCM, Payroll Input and Talent Reviews.
Workday Expense was configured to replace paper based expense claims, providing online entry and approval workflows and a modern interface accessible from any internet enabled device. The implementation of Workday Expense included standard Expense Management capabilities such as electronic claim submission, approval routing and user self service, and was later extended with the introduction of Workday Assistant to provide conversational access to expense and HR workflows.
Covoxa continues to provide a Service Management offering that covers 3rd line support, functionality enhancements and upgrade advice for the Workday environment. Operational coverage centers on Cabinet Office Civil Servants within the GSS program, with GSS positioned as the centre of expertise coordinating shared services technology and governance across central Government departments.
Governance and process change was driven by GSS objectives to transform shared services technology in line with the Shared Services strategy, and the Workday Expense implementation removed paper processing for expense claims, improving ease of use for Civil Servants and reducing administration costs for Cabinet Office.
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Government | 9888 | $1.2B | United Kingdom | Workday | Workday Talent Management | Talent Management | 2018 |
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Government | 9888 | $1.2B | United Kingdom | Workday | Workday Assistant | Chatbots and Conversational AI | 2018 |
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Buyer Intent: Companies Evaluating Covoxa Services
- Moth Drinks, a United Kingdom based Consumer Packaged Goods organization with 40 Employees
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