Cabinet Office
70 Whitehall,
London, SW1A 2AS,
United Kingdom
London, SW1A 2AS,
United Kingdom
44 20 7276-1234
Government
Cabinet Office Technographics
Cabinet Office Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cabinet Office and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9888 Cabinet Office employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cabinet Office has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, Workday HCM for Core HR in 2018, Workday Assistant for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cabinet Office is running and its propensity to invest more and deepen its relationship with Oracle , Workday , Orgvue or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cabinet Office revenues, which have grown to $1.17 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cabinet Office intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cabinet Office Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2020 | 2023 |
In 2020, Cabinet Office migrated core finance operations from Oracle E-Business Suite to Oracle Cloud ERP, initiating a program targeted at consolidating transactional finance under an ERP Financial platform. The implementation centered on standard enterprise finance scope across the Cabinet Office in the United Kingdom, aligning the Oracle Cloud ERP deployment with central government accounting and reporting needs.
The Oracle Cloud ERP implementation addressed core modules typical for ERP Financial deployments, including general ledger, accounts payable, accounts receivable, fixed asset accounting, and procure to pay workflows. Configuration work emphasized chart of accounts rationalization, multi ledger setups for public sector reporting, period close automation, and role based controls to support auditable financial operations.
A formal gap analysis accompanied the migration, comparing on premises Oracle E-Business Suite capabilities with Oracle Cloud ERP and evaluating adjacent cloud solutions such as Oracle Fusion, SAP Ariba, and Workday for procurement and HR use cases. The assessment scoped master data harmonization, transactional history retention, and integration patterns, and it identified integration touch points where procurement and human capital processes intersect with core finance processing.
Governance for the program focused on control mapping, change control for finance process redesign, and a staged cutover approach coordinated with finance and procurement stakeholders. The narrative centers on Cabinet Office Oracle Cloud ERP ERP Financial as the primary financial system, with the gap analysis shaping integration strategy and configuration priorities.
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ERP Financial | ERP Financial Management |
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2012 | 2013 |
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Expense Management | ERP Financial Management |
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2018 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | Covoxa | 2018 | 2019 |
In 2018, Cabinet Office implemented Workday HCM to address Core HR requirements for a portion of its workforce under Government Shared Services. The deployment was scoped to support approximately 4,500 Cabinet Office employees and was positioned to standardize HR, payroll input, expense processing and talent review workflows across participating central government departments.
The Workday HCM solution was configured to cover core functional areas including HCM, Expenses, Payroll Input and Talent Reviews, and included user-facing automation such as online entry and approval of expense claims. The new expense capability replaced paper-based claims with an online interface accessible from any internet enabled device, and subsequent enhancements introduced Workday Assistant as a chatbot to improve user interaction with the platform.
Government Shared Services engaged Covoxa via G-Cloud to assist with implementation and to provide ongoing service management. Covoxa continues to deliver a Service Management offering that includes 3rd line support, functionality enhancements and upgrade advice, supporting operational stability and iterative configuration changes across the Cabinet Office rollout.
The implementation impacted business functions including HR operations, payroll administration, talent management and expense administration, improving efficiency and ease of task completion for civil servants and reducing administration costs for Cabinet Office as reported by the program team.
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Payroll | HCM |
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2018 | 2019 |
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Talent Management | HCM |
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2018 | 2019 |
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Workforce Analytics | HCM |
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2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Assistant | Chatbots and Conversational AI | AI-Powered Application | Covoxa | 2018 | 2019 |
In 2018, Cabinet Office deployed Workday Assistant, a Workday application in the Chatbots and Conversational AI category, as an enhancement to its Workday environment supporting Government Shared Services. Government Shared Services engaged Covoxa via G-Cloud to assist with the implementation and to provide ongoing support and service management for a Workday solution serving approximately 4,500 Cabinet Office employees across central government departments.
The broader Workday implementation covers HCM, Expenses, Payroll Input and Talent Reviews, and Workday Assistant was configured to act as a conversational interface to those modules. Implementation work focused on embedding conversational flows to initiate expense entry and approval workflows, surface employee self-service HCM queries, and navigate talent review processes, with the chatbot invoking standard Workday business processes and validations.
Covoxa delivers a Service Management offering that includes third line support, functionality enhancements and upgrade advice, and continues to operate and evolve the chatbot deployment. The Workday Assistant is integrated within the Workday suite modules including Expenses and HCM, and the expense process was modernized to enable online entry and approval from any internet enabled device.
Governance moved toward centralized shared services control through Government Shared Services, with process restructuring to replace paper-based expense claims with online workflows and approval chains. The modernization improved efficiency and ease of expense handling for Civil Servants and reduced administration costs for Cabinet Office as explicitly reported, while Covoxa maintains responsibility for ongoing support and enhancement of the Workday Assistant implementation.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PBX, VoiP and Phone Systems | Collaboration |
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2016 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2017 | 2018 |
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Customer Engagement, Customer Experience | CRM |
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2018 | 2019 |
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Customer Experience | CRM |
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2017 | 2018 |
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Customer Support | CRM |
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2018 | 2019 |
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Marketing Automation | CRM |
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2018 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2016 | 2017 |
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IT Service Management | ITSM |
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2016 | 2017 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Cabinet Office
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Cabinet Office Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cabinet Office IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cabinet Office digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Cabinet Office Technographics
Cabinet Office is a Government organization based in United Kingdom,
with around 9888 employees and annual revenues of $1.17 billion.
Cabinet Office operates a diverse technology stack with applications such as
Oracle Cloud ERP, Workday HCM and Workday Assistant,
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Cabinet Office has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Workday.
Cabinet Office recently adopted applications including
Microsoft Power BI in 2021, Oracle Cloud ERP in 2020 and Orgvue Organizational Design in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cabinet Office’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cabinet Office’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cabinet Office technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.