Arlington, 22202, VA,
United States
CUBE84
CUBE84, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. CUBE84 collaboration with software players such as CUBE84 empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| CUBE84 | CUBE84 | District360 CRM | Real Estate CRM | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Downtown Business Improvement | Professional Services | 10 | $1M | United States | CUBE84 | District360 CRM | Real Estate CRM | 2020 | In 2020 Downtown Business Improvement implemented District360 CRM, a Real Estate CRM, working with Cube84 to integrate District360 and Salesforce with Washington, D.C.'s 311 non-emergency hotline. The project focused on public-space operations and municipal service request handling to automate submission and tracking of 311 service requests previously managed in spreadsheets. District360 CRM configuration emphasized service request intake automation and case management workflows, with configuration to surface real-time status updates inside the CRM. The implementation leveraged status synchronization and workflow orchestration to enable continuous tracking of individual 311 requests and to support operational visibility for street-level maintenance teams and BID administrators. Cube84 served as the implementation partner for the CRM to 311 integration, coordinating API-based exchanges with Washington, D.C.'s 311 system and aligning CRM record structures to municipal service request identifiers. Governance changes included standardized inbound request handling, unified status fields for cross-system visibility, and role-based access for public-space operations staff. The integration delivered real-time status updates and performance measurement and was recognized with an International Downtown Association Pinnacle Award. |
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Buyer Intent: Companies Evaluating CUBE84 Services
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