Deloitte Digital
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Deloitte Digital
List of Software Implementations where Deloitte Digital is Reseller or System Integrator
Deloitte Digital, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Deloitte Digital collaboration with software players such as Munich Re HealthTech, Oracle and Squiz empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Deloitte Digital is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Deloitte Digital | Salesforce | Salesforce Genie | Customer Data Platform | CRM |
| Deloitte Digital | Munich Re HealthTech | Munich Re MedNeXt | Insurance Claims Management | ERP Services and Operations |
| Deloitte Digital | Oracle | NetSuite CPQ AI Assistant | Chatbots and Conversational AI | AI-Powered Application |
List of Software Implementations where Deloitte Digital is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Cigna | Insurance | 71300 | $180.6B | United States | Munich Re HealthTech | Munich Re MedNeXt | Insurance Claims Management | 2019 |
In 2019, Cigna implemented Munich Re MedNeXt as its Insurance Claims Management platform for Cigna Global Health Benefits. The Munich Re MedNeXt deployment established a single global policy and claims administration platform in the cloud covering product setup, enrolment, premium billing and claims. The implementation targeted Cigna's international health business to centralize policy and claims workflows.
Configuration work focused on core modules including product setup, enrolment workflows, premium billing engines and claims processing, with configuration to model global product variants and enrollment rules. Munich Re MedNeXt was configured to support policy administration and claims adjudication capabilities consistent with Insurance Claims Management systems, including rule based claims routing and configurable product definitions.
The program was executed jointly by MR HealthTech and Deloitte Digital, using a cloud hosted architecture to deliver a centralized administration layer for Cigna Global Health Benefits. Operational coverage spanned policy administration and claims operations across Cigna's international health business, aligning enrollment, billing and adjudication processes into a common platform.
Governance was organized as a joint vendor and SI delivery model, with MR HealthTech providing product expertise and Deloitte Digital managing implementation workflows and operational adoption. The announced objective of the implementation was to improve claims and policy administration capability for Cigna's international health lines through consolidation onto Munich Re MedNeXt.
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Granite Partners | Banking and Financial Services | 50 | $5M | United States | Oracle | NetSuite CPQ AI Assistant | Chatbots and Conversational AI | 2022 |
In 2022, Granite Partners consolidated multiple portfolio companies onto NetSuite and adopted NetSuite CPQ to unify quoting across its United States operations. Deloitte Digital supported the Oracle NetSuite CPQ implementation, and the deployment incorporated the NetSuite CPQ AI Assistant as a conversational layer to assist sales users in quote construction and validation, aligning the company with the Chatbots and Conversational AI application category.
The implementation focused on core Configure Price Quote workflows, including centralized quote configuration, pricing rules, automated bill of materials and routing automation, and quote-to-order orchestration. NetSuite CPQ was configured to enforce standardized product catalogs and pricing logic across portfolio entities, while the NetSuite CPQ AI Assistant provided conversational guidance for quoting, helping surface configuration constraints and pricing policies during sales interactions.
Integrations centered on closing the loop between sales quoting and NetSuite ERP financial and manufacturing records, connecting sales-to-manufacturing and finance processes for order orchestration and billing continuity. Operational scope covered Granite Partners portfolio companies across the United States, with CPQ usage scoped to sales, manufacturing planning and finance functions, and Deloitte Digital providing implementation and configuration services.
Governance changes included centralizing CPQ administration, standardizing quote approval workflows and instituting a common set of routing and BOM rules to reduce variation across entities. The implementation yielded improved quote accuracy and reduced cycle times as reported in the case study, while the conversational layer from NetSuite CPQ AI Assistant was positioned to accelerate user adoption and streamline quote creation for sales, manufacturing and finance stakeholders.
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The University of Notre Dame Australia | Education | 1800 | $155M | Australia | Squiz | Squiz Matrix | Web Content Management | 2022 |
In 2022 The University of Notre Dame Australia implemented Squiz Matrix for Web Content Management. The engagement began with a three month development project and continued as a two year partnership, delivered with Deloitte Digital and design partner Humaan Design Agency, using the Squiz DXP platform and Squiz Search Funnelback as part of the solution stack.
The Squiz Matrix implementation deployed a structured design system and a set of reusable page templates and components, including five page templates, new navigation and information architecture, banner variants with video and built in search, and a library of more than 35 no code components. Default styles and image size standards were configured to create content libraries, template driven page builds, and guarded presentation rules that enforce visual consistency across the site.
Integrations and platform scope included Squiz Matrix as the CMS and Squiz Search Funnelback for site search, with the overall Squiz DXP providing delivery orchestration. The rollout produced 30 new landing pages and university wide adoption of the new navigation and templates, with the design system formally rolled out in early 2024 and used across Marketing, IT and web content teams under the governance of the Pro Vice Chancellor, IT Director and Webmaster.
Governance and workflow changes centered on a templated, no code authoring model designed for marketing users and content specialists, with developers configuring components so non technical staff can assemble responsive pages in hours instead of days. Maintenance workflows were streamlined so routine content and image updates take minutes rather than hours, enabling faster campaign page turnarounds and closer collaboration between IT and Marketing.
Explicit outcomes reported include 35 component types available up from 12 previously, universal adoption of the new components across the site, and a reported 95 percent click through rate from ads and organic search to course pages. The Vice Chancellor provided executive level recognition for the project, reflecting strong internal alignment on the new Web Content Management platform.
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Education | 1800 | $155M | Australia | Squiz | Squiz Funnelback Search | Application, Web and Enterprise Search | 2022 |
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IT Decision Makers and Key Stakeholders at Deloitte Digital
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Buyer Intent: Companies Evaluating Deloitte Digital Services
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Deloitte Digital System Integrator / VAR Profile
Deloitte Digital is a system integrator and technology consulting firm headquartered in San Francisco, United States, with approximately 6000 employees and annual revenues of $1.2B.
Deloitte Digital implements and supports enterprise applications across markets such as ERP Services and Operations, AI-Powered Application and Content Management.
APPS RUN THE WORLD tracks 4 verified Deloitte Digital software implementations across industries and regions, including: Cigna where Deloitte Digital implemented Munich Re MedNeXt, Granite Partners where Deloitte Digital implemented NetSuite CPQ AI Assistant, and The University of Notre Dame Australia where Deloitte Digital implemented Squiz Matrix.
Deloitte Digital has a strategic VAR/SI partnership with Munich Re HealthTech, Oracle and Squiz, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Deloitte Digital partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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