DMX Technologies
Flat B, 9/F, World Tech Centre, 95 How Ming Street,
Kwun Tong, n/a,
Hong Kong
Kwun Tong, n/a,
Hong Kong
852 2520-2660
Communications
DMX Technologies
List of Software Implementations where DMX Technologies is Reseller or System Integrator
DMX Technologies, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. DMX Technologies collaboration with software players such as EverestIMS empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
DMX Technologies is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| DMX Technologies | EverestIMS | Infraon IMS | Network Management and Monitoring | IaaS |
| DMX Technologies | EverestIMS | Infraon ITSM | IT Service Management | ITSM |
List of Software Implementations where DMX Technologies is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Bharti Airtel India | Communications | 24420 | $22.0B | India | EverestIMS | Infraon ITSM | IT Service Management | 2016 |
In 2016 Bharti Airtel India deployed Infraon ITSM as part of an Everest IMS implementation delivered by DMX Technologies. The Everest IMS deployment from EverestIMS was positioned as an integrated Infraon/Everest suite to monitor VSAT and RF network elements while combining network monitoring with service and ticketing capabilities.
The implementation leveraged Infraon ITSM modules for service and ticketing workflows alongside Everest IMS network monitoring capabilities, with configuration focused on NOC dashboards and scheduled customised reports. Service desk functionalities and incident routing were implemented to align network monitoring alerts with ticket creation and resolution workflows in the IT Service Management category.
Operational coverage centered on network operations and the network operations center where VSAT and RF network telemetry was ingested for real time visibility and alerting. The deployment linked monitoring feeds to operational teams responsible for network operations, enabling scheduled reporting and consolidated NOC visibility across monitored sites.
Governance and rollout were coordinated through DMX Technologies as the SI VAR, with change controls to align monitoring thresholds and ticketing escalation paths to existing NOC procedures. Outcomes explicitly stated in source reporting include improved NOC visibility, scheduling of customised reports, and strengthening of network operations through the combined Infraon ITSM and Everest IMS capabilities.
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Geojit Financial Services | Banking and Financial Services | 2174 | $67M | India | EverestIMS | Infraon ITSM | IT Service Management | 2014 |
In 2014, Geojit Financial Services deployed Infraon ITSM from EverestIMS via DMX Technologies as its IT Service Management platform. The implementation targeted real-time network and systems monitoring across more than 500 Geojit branches to support high availability for online trading.
The Infraon ITSM implementation incorporated Everest’s integrated monitoring and service-management framework, Everest Service Manager, to centralize event collection, real-time alerting and service desk workflows. Configuration emphasized incident management, event correlation and automated ticket creation, mapping monitoring events into the service-management lifecycle within Infraon ITSM.
Operational scope covered IT operations and branch support teams across the 500 plus branch network, with workflows instrumented to route alerts into a centralized service-management queue. The case study describes outcomes including reduced downtime and improved mean time to resolution, reflecting the implementation focus on maintaining online trading availability.
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Geojit Financial Services | Banking and Financial Services | 2174 | $67M | India | EverestIMS | Infraon IMS | Network Management and Monitoring | 2016 |
In 2016, Geojit Financial Services implemented Infraon IMS from EverestIMS to establish near-real-time visibility across more than 500 branches. The deployment targeted Network Management and Monitoring to secure high availability for Geojit’s online trading operations and branch network across India.
The Infraon IMS implementation centralized fault and performance monitoring, event correlation, and alerting for branch routers, switches, and core networking elements, with configurable thresholds and dashboards for operational teams. Infraon IMS was configured to support near-real-time alarms and consolidated metrics, enabling faster root-cause diagnosis and operational troubleshooting workflows.
DMX Technologies led the implementation and rollout, with the case study crediting DMX Technologies as the implementer for network and branch monitoring in the financial services region in India. Operational coverage spanned more than 500 branches, and monitoring outputs were routed to network operations and trading availability teams to prioritize incident response.
Governance and operational changes focused on centralized monitoring practices and standardized incident handling procedures driven by Infraon IMS alerts. The case study reports outcomes including significantly improved uptime, faster root-cause diagnosis, and reduced mean time to repair, aligning the Network Management and Monitoring implementation with business continuity requirements for online trading.
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IT Decision Makers and Key Stakeholders at DMX Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
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Buyer Intent: Companies Evaluating DMX Technologies Services
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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DMX Technologies System Integrator / VAR Profile
DMX Technologies is a system integrator and technology consulting firm headquartered in Kwun Tong, Hong Kong, with approximately 600 employees and annual revenues of $100M.
DMX Technologies implements and supports enterprise applications across markets such as ITSM and IaaS.
APPS RUN THE WORLD tracks 3 verified DMX Technologies software implementations across industries and regions, including: Bharti Airtel India where DMX Technologies implemented Infraon ITSM, Geojit Financial Services where DMX Technologies implemented Infraon ITSM, and Geojit Financial Services where DMX Technologies implemented Infraon IMS.
DMX Technologies has a strategic VAR/SI partnership with EverestIMS, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing DMX Technologies partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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