San Ramon, 94583, CA,
United States
eCIFM Solutions Inc.
eCIFM Solutions Inc., a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. eCIFM Solutions Inc. collaboration with software players such as IBM empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| eCIFM Solutions Inc. | IBM | IBM Tririga Real Estate Management | Facility Management | ERP Services and Operations |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Arizona Department of Transportation | Government | 2000 | $470M | United States | IBM | IBM Tririga Real Estate Management | Facility Management | 2022 |
In 2022, Arizona Department of Transportation implemented IBM Tririga Real Estate Management as a Facility Management deployment to centralize real estate portfolio oversight, lease administration, and facilities workflows across ADOT. The program was delivered with SI eCIFM Solutions Inc., embedding the IBM Tririga Real Estate Management application into the agency's enterprise facilities management practice and governance model.
Configuration focused on Facility Management capabilities common to institutional real estate programs, including lease administration, space and workplace management, and asset lifecycle tracking coupled with standardized maintenance workflows. eCIFM Solutions Inc. introduced its AI Lease Abstraction product to automate the extraction and normalization of lease, asset lease, and license agreement data, supplying structured lease information to the IBM Tririga Real Estate Management environment to reduce manual data entry and improve data consistency.
Operational rollout prioritized ADOT real estate and facilities teams and established centralized governance for lease approvals, space allocation, and asset decisions, driving standardized processes across departments. The deployment and accompanying lease abstraction innovation were recognized with a TRIRIGA Excellence award for optimizing real estate, enhancing workplace experiences, and driving operational efficiency, and eCIFM received an Innovation in Facilities Maintenance award for its AI Lease Abstraction capability.
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Bexar County, TX | Government | 5000 | $2.8B | United States | IBM | IBM Tririga Real Estate Management | Facility Management | 2020 |
In 2020, Bexar County, TX implemented IBM Tririga Real Estate Management in the Facility Management category to centralize facility and asset records under its Information Technology organization. The county engaged eCIFM Solutions Inc. to configure and support IBM Tririga Real Estate Management, embedding the application into county operations and aligning it with IT service delivery obligations to departments, elected officials, outside agencies, vendors, and the public.
The implementation focused on IBM Tririga Real Estate Management and the eCIFM TRIRIGA Enterprise Asset management Solution, configured to support core facility management workflows and asset lifecycle tracking. Configuration work included data import and export automation for asset and account records, integration points for user account provisioning, and customary Facility Management capabilities such as centralized facility records, asset tracking, and work order oriented operational data models.
Integrations were constructed to link TRIRIGA with Workday and county ERP touch points using Workday integration technologies, specifically Cloud Connects, Document Transformations, RAAS Reports, Enterprise Interface Builders, Workday Studio, and Workday Extend. The program also included modifications to an Appian eInvoice application and ongoing interfacing with ERP modules as part of payroll and financial data flows, and automated account and data synchronization between systems.
Operational governance emphasized maintainable integration development and release readiness, with formal documentation for new integrations, twice yearly testing of supported integrations ahead of Workday releases, and continuous monitoring and troubleshooting of integration errors. The delivery model included on call support expectations, telework enabled operations, developer mentoring, adherence to documented development standards, and controls for handling sensitive employee data including required background clearances and procedural oversight.
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