New York, 10010, NY,
United States
Euclides Technologies
Euclides Technologies, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Euclides Technologies collaboration with software players such as Salesforce empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Euclides Technologies | Salesforce | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Southern Dock Products a division of DuraServ Corp | Professional Services | 80 | $15M | United States | Salesforce | Salesforce Field Service (ex ClickSoftware) | Field Service Management | 2013 |
In 2013, Southern Dock Products a division of DuraServ Corp implemented Salesforce Field Service (ex ClickSoftware) to standardize Field Service Management across its service operations. Euclides Technologies led the cloud based deployment for this 80 employee professional services provider, positioning Salesforce Field Service (ex ClickSoftware) as the core scheduling and dispatch platform for its field workforce.
The implementation configured central work order management, advanced scheduling and dispatch, mobile workforce enablement, and inventory visibility consistent with Field Service Management capabilities. Automation focused on rule based appointment assignment and technician skill matching, and the Salesforce Field Service (ex ClickSoftware) mobile client was configured for in field job updates and photo capture.
Euclides Technologies integrated the application with Southern Dock Products' back office operational records, tying service scheduling to customer records and job histories to support service coordinators and customer service teams. The deployment covered dispatch teams and field technicians, enabling centralized scheduling, mobile status updates, and visibility for operations and service management.
Governance and rollout followed a phased deployment with configuration governance, role based access controls, and training led by Euclides Technologies to align scheduling policies and dispatch workflows. Southern Dock Products reported that the cloud based solution showed benefits and that they began seeing improvements months after going live.
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Buyer Intent: Companies Evaluating Euclides Technologies Services
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