Falls Church, 22042, VA,
United States
General Dynamics Information Technology
General Dynamics Information Technology, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. General Dynamics Information Technology collaboration with software players such as Amazon Web Services (AWS), Exela Technologies and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| General Dynamics Information Technology | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management |
| General Dynamics Information Technology | Microsoft | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS |
| General Dynamics Information Technology | Amazon Web Services (AWS) | AWS Wickr | Collaboration | Collaboration |
| General Dynamics Information Technology | Exela Technologies | Exela Customer Satisfaction and Retention | Customer Engagement,Customer Experience | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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U.S Air Force | Government | 600000 | $153.0B | United States | Amazon Web Services (AWS) | AWS Wickr | Collaboration | 2022 | In 2022, the U.S. Air Force deployed AWS Wickr RAM, implementing AWS Wickr to provide end-to-end encrypted mission collaboration and secure messaging. The deployment targeted tactical and in-garrison operations in United States communications and mission collaboration environments, aligning with the Collaboration category to secure operational communications for mission teams. The implementation configured AWS Wickr to deliver encrypted messaging, DoD compliant file transfer, and alerting capabilities at the tactical edge, with explicit support for mission collaboration workflows and secure group communications. General Dynamics Information Technology supported the implementation services, and the configuration emphasized end-to-end encryption, access controls, and operational messaging workflows appropriate for tactical and in-garrison use. Operational coverage included tactical edge units and partnered operations, enabling DoD compliant messaging, file exchange, and real time alerting for rapid response activities. Governance focused on DoD compliance and operational security controls to manage user access and information handling, and the deployment reduced security risks for partnered operations and rapid response activities as stated in source documentation. | |
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US Department of Veterans Affairs | Government | 371000 | $301.0B | United States | Exela Technologies | Exela Customer Satisfaction and Retention | Customer Engagement,Customer Experience | 2019 | In 2019 the US Department of Veterans Affairs selected Exela Technologies, teaming with General Dynamics Information Technology as prime, to deliver the VICCS program that provides enterprise wide claims intake, file conversion, digital mailroom and records management across the United States. The engagement explicitly includes Exela Customer Satisfaction and Retention as part of Exela's integrated customer communications and contact center capability, aligning the deployment with the Customer Engagement,Customer Experience category and the VA benefits administration mission. The implementation centered on modular capabilities including enterprise claims intake, automated file conversion and indexing, a centralized digital mailroom, records management and customer communications and notification services. Exela Customer Satisfaction and Retention was used to support inbound and outbound communications workflows and contact center orchestration, tying message routing and notification services into benefit recipient communications and case handling processes. Operational coverage was enterprise wide across VA sites in the United States and focused on benefits administration business functions, records lifecycle management and recipient communications. The solution was deployed as an integrated services stack feeding benefit processing workflows and CRM oriented communications, with Exela components providing document ingestion and communication orchestration that support outbound notification and inbound contact handling for benefits recipients. Program governance was executed under the VICCS task order with General Dynamics Information Technology as prime, which coordinated rollout sequencing, standards for records retention and program level oversight. The contract and configuration were intended to improve benefits administration turnaround and data quality through standardized intake, conversion and communications processes. |
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Buyer Intent: Companies Evaluating General Dynamics Information Technology Services
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