Bievres, 91570,
France
Genus Technologies
Genus Technologies, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Genus Technologies collaboration with software players such as Tungsten Automation empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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AMN Healthcare Services | Professional Services | 3800 | $4.0B | United States | Tungsten Automation | Tungsten TotalAgility (formerly Kofax TotalAgility) | Intelligent Document Processing | 2019 |
In 2019, AMN Healthcare Services implemented Tungsten TotalAgility, formerly Kofax TotalAgility, to automate and centralize timecard processing as an Intelligent Document Processing initiative. The deployment combined Tungsten TotalAgility with Kofax RPA, Kofax Analytics for TotalAgility, and Kofax Mobile Capture, and was delivered with implementation partner Genus Technologies to orchestrate capture, classification, analytics, and robotic execution across the timecard workflow.
The implementation configured Tungsten TotalAgility to support mobile capture workflows, enabling a nurse-facing mobile application that photographs and uploads timecards, applies classification and extraction, and captures work type selections. Automation logic and RPA bots were instrumented to validate document content, determine billing or work type, and route items to downstream teams for adjudication, reflecting core Intelligent Document Processing capabilities of capture, extraction, validation, and automated routing.
The solution was integrated with AMN Healthcares in-house timecard filing application so that submitted timecards flow from mobile capture through analytics and RPA into the existing filing and processing systems. Operational scope emphasized clinician-facing capture, qualification validation, and back office processing teams, with the front end automation accelerating clinician onboarding related document verification and the networked automation handling high volume processing steps.
Governance was centered on workflow orchestration inside Tungsten TotalAgility with role based routing to appropriate processing teams and automated escalation paths for exceptions. AMN Healthcare reported that timeliness and accuracy were maximized and the approach dramatically reduced the risk of human error, while support staff were able to shift focus away from high volume verification tasks to other process areas. Tungsten TotalAgility served as the Intelligent Document Processing platform connecting mobile capture, analytics, and RPA to the companys timecard business function.
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