Bengaluru, 560 068,
India
Happiest Minds
Happiest Minds, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Happiest Minds collaboration with software players such as Pimcore Software, Microsoft and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Happiest Minds | Microsoft | Microsoft Power Automate (ex Flow) | Process Mining | Analytics and BI |
| Happiest Minds | Pimcore Software | Pimcore CDP | Customer Data Platform | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Northgate Market | Retail | 6000 | $1.5B | United States | Pimcore Software | Pimcore CDP | Customer Data Platform | 2019 | In 2019, Northgate Market implemented Pimcore CDP Customer Data Platform to centralize customer profiles and enable real-time personalization across its U.S. supermarket chain. The deployment targeted CRM/marketing and retail operations in the United States, supporting both online and in-store ordering channels for the retailer. The implementation paired Pimcore CDP with a Pimcore DXP, configuring unified customer profiles, behavioral event capture, and real-time personalization engines. Functional modules deployed included profile resolution and identity stitching, segmentation and audience management, personalization rulesets, and order orchestration workflows to support online checkout and in-store order capture. The project was delivered with Happiest Minds and Pimcore Global Services, integrating the CDP with the DXP and the retailer's ordering channels to synchronize identity and order state. Operational coverage emphasized marketing CRM teams and store operations across U.S. sites, creating a centralized data layer for marketing activation and retail fulfillment coordination. Governance and process changes established centralized customer profile stewardship and standardized segmentation processes, with operational workflows adjusted to feed real-time events into Pimcore CDP Customer Data Platform. The rollout resulted in improved segmentation, increased marketing opportunities and streamlined store ordering as documented by the implementation. | |
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Coca-Cola Bottling | Consumer Packaged Goods | 10000 | $2.9B | United States | Microsoft | Microsoft Power Automate (ex Flow) | Process Mining | 2020 | Coca-Cola Bottling Company United implemented Microsoft Power Automate (ex Flow) in 2020 to replace a legacy system and support its Freestyle vending machine initiative. The new application, recorded in the Process Mining category, was deployed to introduce robotic process automation across order and invoicing procedures, standardizing and automating repetitive order-to-invoice workflows. Happiest Minds served as the system integrator for the engagement and built automated flows tied to Coca‑Cola United’s direct-to-retailer and restaurant distribution operations for Freestyle. The implementation centered on operational automation of order and billing processes to streamline transaction handling for the Freestyle rollout. |
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Buyer Intent: Companies Evaluating Happiest Minds Services
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